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Quality Inn Phenix City Columbus

2.5 star property

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Photo gallery for Quality Inn Phenix City Columbus

Lobby
Exterior
Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
600 Martin Luther King Pkwy, Hwy 431 South, Phenix City, AL, 36869
  • Place, Columbus Georgia Convention & Trade Center
    ‪3 min drive‬
  • Place, RiverCenter for the Performing Arts
    ‪3 min drive‬
  • Place, Coca-Cola Space Science Center
    ‪3 min drive‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (First Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (First Floor)

7.8 out of 10
Good
(7 reviews)
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

7.0 out of 10
Good
(4 reviews)
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Upper Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Upper Floor)

8.2 out of 10
Very good
(11 reviews)
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 868 reviews
The price is €117
includes taxes & fees
23 Mar - 24 Mar
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

About this property

Quality Inn Phenix City Columbus

An outdoor pool, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Quality Inn Phenix City Columbus offers 64 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Phenix City Columbus. During your stay, you'll be within walking distance of Canterbury Health Care Facility. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • Just a 2-minute drive from Canterbury Health Care Facility and a few minutes from Girard Historic District
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Inn Phenix City Columbus. Self parking is free.

Smoking is allowed in designated areas at this Phenix City hotel.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Ft. Motel Phenix City Benning
Quality Phenix City Columbus
Quality Inn Phenix City
Quality Phenix City
Quality Phenix City Columbus
Quality Inn Phenix City Columbus Hotel
Quality Inn Phenix City Columbus Phenix City
Quality Inn Phenix City Columbus Hotel Phenix City

Quality Inn Phenix City Columbus Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 148 out of 434 reviews
Rating 8 - Good. 125 out of 434 reviews
Rating 6 - Okay. 90 out of 434 reviews
Rating 4 - Poor. 39 out of 434 reviews
Rating 2 - Terrible. 32 out of 434 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

monique, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Richard

Business traveller
Disliked: Amenities, property conditions & facilities
Where to begin. The hotel had NO elevator, The bathroom door would not lock, The bathroom door would get stuck on the floor and you'd have to kick it to get it to open fully, the bed was hard as a rock, there was no carpet, only cheap vinyl mat, the water in the shower would NOT get hot at all, the air conditioner barely worked, the bedside outlets one side didn't work at all and the other whatever you plugged into it would just fall out, the wifi was terrible. Over all a future hard pass for this hotel. 0/3 for "Quality" Inn so far this month.
Stayed 1 night in Nov 2025

10/10 Excellent

Cora

Stayed 2 nights in Nov 2025

8/10 Good

Ricky

Stayed 1 night in Nov 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service
Lights not working, tv not working, gunk in the shower. These issues were corrected before our second night. Bed was comfortable. Plenty of hot water.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ricky

Stayed 2 nights in Oct 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

6/10 Okay

Safian

Stayed 1 night in Oct 2025

10/10 Excellent

Devon

Stayed 3 nights in Oct 2025

6/10 Okay

Chris

Travelled with family
Disliked: Property conditions & facilities
Sink in the room barely drained. There were multiple stains on carpet and a burn mark on the desk chair.
Stayed 1 night in Nov 2025

2/10 Terrible

Pam

Disliked: Cleanliness, staff & service, amenities
The people in the room above us keep us awake for two night. Called the front desk and reported it. It would stop for about an hour and started back up. The hotel REFUSED to give credit for part of the stay.
Stayed 3 nights in Oct 2025

4/10 Poor

Joshua

Travelled with family
Disliked: Cleanliness, amenities
Front desk staff was good. Room was disappointing. Roaches, mold on shower curtain, and walls have no sound proofing at all. Also on the first night we notified the office that our tv was dark over half the screen. Never fixed. Dirty bath cloths, also the phrase free breakfast should never be associated with this hotel. We will not stay at this location again
Stayed 3 nights in Oct 2025

6/10 Okay

Chrishon

Stayed 1 night in Oct 2025

8/10 Good

Amy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was large enough. Hard to cool the room down when the curtains cover the A/C. Front desk needs to review the ADA laws for service dogs.
Stayed 1 night in Oct 2025

8/10 Good

Joey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I've stayed here before a couple of times when I'm playing in the civic center. Room is always clean. Bed is always in the middle of the road. Parking is easy..
Stayed 1 night in Oct 2025

8/10 Good

James F

Disliked: Cleanliness
The room was extremely cold and other turning a/c no way to warm the room. The refrigerator did not work. Our room was olddirty and extremely run down; curtains were droopy; lampshades were lopsided. I understand we travel our pet but he is well trained. The only positive thing was the young lady checking us in was quite friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Zelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait at check in for at least 10 min before someone came to the counter. She apologized, said she was helping someone. We did not have breakfast, other than that no problems, decent place to stay.
Stayed 1 night in Oct 2025

4/10 Poor

Mitchell

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Tedd

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and located close to stores and restaurants.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jul 2025

8/10 Good

Fortson's Logistic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025

8/10 Good

Brandon

Excellent
Stayed 2 nights in Oct 2025

2/10 Terrible

Yaritza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bloody sheets and roaches
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning in 128 struggled a little…it didn’t seem to cool well, but with my service animal, I appreciated being right by the outside door in 128.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2025

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