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Hampton Inn by Hilton Philadelphia / Willow Grove

2.5 star property

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Photo gallery for Hampton Inn by Hilton Philadelphia / Willow Grove

Lobby
Lobby sitting area
Exterior
Fitness facility
Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1500 Easton Rd, Willow Grove, PA, 19090
  • Place, Power Line Trail Horsham Trailhead
    ‪5 min drive‬
  • Place, Willow Grove Park Mall
    ‪5 min drive‬
  • Place, Sesame Place
    ‪18 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom shower

Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom shower

Room, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

LCD TV

Deluxe Room

8.4 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Queen Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Guest Room With 2 Queen Beds And Microwave-Fridge-Non-Smoking

  • Sleeps 4

King Suite - Non-Smoking

  • Sleeps 6

Queen Mobility Access With Tub Non-Smoking

  • Sleeps 2

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Suite Microwave Fridge Wetbar Non Smoking

  • Sleeps 6

King Room with Sofabed

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoking

  • Sleeps 3

View all photos for 1 Queen W/Microwv/Fridge Nonsmoke

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

1 Queen W/Microwv/Fridge Nonsmoke

  • Sleeps 2

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About this property

Hampton Inn by Hilton Philadelphia / Willow Grove

Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Hampton Inn by Hilton Philadelphia / Willow Grove offers 150 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hampton Inn by Hilton Philadelphia / Willow Grove. During your stay, you'll be close to Power Line Trail Horsham Trailhead. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Power Line Trail Horsham Trailhead and a few minutes from Speed Raceway
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at Hampton Inn by Hilton Philadelphia / Willow Grove. Free self parking is available.

This Willow Grove hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (92 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (96 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Willow Grove
Hampton Inn Willow Grove
Willow Grove Hampton Inn
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove
Hampton Inn Philadelphia Willow Grove Hotel
Hampton Inn Philadelphia Willow Grove
Hampton Inn Philadelphia / Willow Grove Hotel
Hampton Inn Philadelphia / Willow Grove Willow Grove
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove

Hampton Inn by Hilton Philadelphia / Willow Grove Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Charnett

Stayed 2 nights in Nov 2025

2/10 Terrible

Stephen

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2025

10/10 Excellent

Ashmeed

Stayed 7 nights in Nov 2025

10/10 Excellent

Elijah

Liked: Cleanliness, amenities, property conditions & facilities
This was a seamless check in and an awesome over all experience. Loved the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities
I like everything about this hotel, from the front staff, to the housecleaning, location, breakfast, i stay at this hotel when i go to sporting events in Philadelphia, the surrounding area has some great shops and resterants within a few miles of this hotel, rooms have always been clean.. th aks again for another great experience
Stayed 3 nights in Nov 2025

8/10 Good

Shari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service
clean
Stayed 1 night in Nov 2025

10/10 Excellent

Marc

Stayed 3 nights in Nov 2025

10/10 Excellent

Jakelin

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Breakfast could be better, no option for a dairy allergy person. Eggs not that good. More variety should be better. Carpet Floors has to be clean and vacuum in the hallways. Rooms were clean. But no heat just a cool blowing machine.
Stayed 1 night in Nov 2025

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Overall it was good. Bathroom/shower had lots of water damage and peeling paint from the ceiling, but just about everything else was just fine.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tim

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room had mice in it. The hotel is also about 25 yards from train tracks, and freight trains run multiple times per night after 10pm. The staff were friendly and offered us a new room due to the rodents, but there’s nothing you can do about the trains.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness
Enjoy
Stayed 1 night in Nov 2025

6/10 Okay

Erica

Travelled with family
The room was okay and the bed was comfortable but the bathroom was not fully clean. The sink still had some mildew and there was hair in the shower. I also used the fitness center and saw a roach crawling around.
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Shower too low; designed for short people
Stayed 1 night in Nov 2025

8/10 Good

Steven, Potomac

Stayed 1 night in Nov 2025

10/10 Excellent

Reinier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Stayed 2 nights in Oct 2025

2/10 Terrible

Winfred

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel recently, and unfortunately, the experience was disappointing due to a maintenance issue that was handled very poorly. The shower only had cold water, and we reported this to the front desk early in the morning. The maintenance team didn’t come until after 10 a.m by which time we were getting ready to check out. They were unable to fix the issue, and after another 30-minute wait, we were offered a late check-out and the option to move to another room to use the shower. However, by that point, we had to leave for our next engagement. To make matters worse, the maintenance team mentioned that the front desk would offer some compensation points, but when we informed the front desk, there was no apology or acknowledgment. We were simply told to contact Hotels.com instead. Overall, the issue was handled with no sense of urgency, no accountability, and no courtesy. A simple apology would have gone a long way, but instead, we left feeling frustrated and undervalued as guests.
Stayed 1 night in Oct 2025

8/10 Good

Ammie

Stayed 4 nights in Oct 2025

8/10 Good

Victoria

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Had to stay last minute. Staff was friendly but it was very loud on the first floor. Good place for a night.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Concord

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, helpful, knowledgeable staff, convenient location,
Stayed 1 night in Nov 2025

2/10 Terrible

eric

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We frequently stay at your esteemed brand. In fact, tonight is our 3rd night of an ongoing trip. Yesterday’s two night stay in North Carolina was completely satisfying. I’m sorry, Manager Brian Malloy should be ashamed of himself. Without meaning to sound dramatic just walking down the halls of this alleged 2 years ago renovated site makes is creepy. Hall carpeting is extremely tired and worn out. Elevators are similarly in desperate need of attention. Laminate sheets peeling around the edges in each elevator. If I hadn’t towed my large boat trailer up here from North Carolina and not been as exhausted - I would have not checked in. What made this experience even worse was the fact that Kate (at the front desk) was indifferent to say the least and blamed the system for booking us into a double bedded suite when we committed to a king sized room. Please feel free to contact me and I will provide addition facts justifying my reaction and negative experience. No baths available for traveling wives to relax? I don’t get this place at all. Finally, the lack of security is downright scary … people enter the building after 9pm without any one at the front counter to screen them? Wow. Sorry, this location and substandard service is tarnishing your brand. Please give this location a meaningful makeover or shut it down.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Stayed 4 nights in Oct 2025

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 2 nights in Oct 2025