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Quality Inn & Suites Bensalem

2.5 star property

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Photo gallery for Quality Inn & Suites Bensalem

Lobby
Exterior
Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds
Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds
Free continental breakfast

Reviews

6.0 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
3671 Street Rd, Bensalem, PA, 19020
  • Place, Parx Casino and Racetrack
    ‪16 min walk‬
  • Place, Neshaminy Mall
    ‪2 min drive‬
  • Place, Sesame Place
    ‪11 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

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includes taxes & fees
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About this property

Quality Inn & Suites Bensalem

Hotel with free breakfast, near Parx Casino and Racetrack
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn & Suites Bensalem offers 96 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Bensalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn & Suites Bensalem, you'll be within walking distance of Parx Casino and Racetrack. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Parx Casino and Racetrack and 11 minutes from Sesame Place
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Bensalem. Free self parking is available.

Smoking is allowed in designated areas at this Bensalem hotel.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Bensalem
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem
Bensalem Quality Inn
Bensalem Quality Inn
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel
Quality Inn & Suites Bensalem Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem

Quality Inn & Suites Bensalem Reviews

Reviews

6.0
Rating 10 - Excellent. 234 out of 1017 reviews
Rating 8 - Good. 177 out of 1017 reviews
Rating 6 - Okay. 171 out of 1017 reviews
Rating 4 - Poor. 162 out of 1017 reviews
Rating 2 - Terrible. 273 out of 1017 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin T.

Stayed 1 night in Apr 2025

6/10 Okay

linda

Liked: Cleanliness
Convenient and affordable
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not coming back and won’t recommend.

Some pastries served for breakfast were expired that we separated them from the good ones and informed the person in charged. Ice machine was not working.
Stayed 2 nights in Jul 2025

10/10 Excellent

Calvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort

Black mold on box spring

The overall stay was okay. I did however, want to complain about the mold that was growing on the box spring. I didn’t say anything to the front desk because I had to rush when I checked out due to work. But I kind of feel sick. I would like atleast a partial refund if possible.
Stayed 1 night in Jul 2025

4/10 Poor

Tim

Travelled with family
The entire place smelled like marijuana. Some one was obviously smoking in one of the rooms and it dominated the entire hotel. There were light fixtures hanging out of the ceiling in the lobby. The parking lot had gigantic pit holes in it Approximately 4’ in diameter and 1’ deep.
Stayed 1 night in Jul 2025

6/10 Okay

Chiranjeevi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is not in good upkeep and the rooms are very old and a bit smelly
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

POOR

Hotel is filthy, old, roaches in room, carpet old and ruined, bathroom dirty, stains on bedding. I had to leave and find another hotel near by. This hotel shouldn't be in service due to conditions and stan6
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

8/10 Good

Rick

Stayed 1 night in Apr 2025

10/10 Excellent

Calvin

Stayed 1 night in Apr 2025

6/10 Okay

louis

Stayed 1 night in Jul 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay very cooperative
Stayed 2 nights in Jul 2025

2/10 Terrible

OBY

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
PLEASE take my advice and STAY AWAY FROM THIS DUMP!!! I read the reviews before booking through Expedia but I thought..,hey it can’t be that bad. I was sooo wrong!!! I even called the hotel to verify that it was clean and not the way the bad reviews depicted it but I was given all the assurance in the world that my stay would be pleasant. Hahaha what a joke! Where do i even begin? Is it the smell or the filth that blasts you in the face before you step into the lobby. We didn’t even take a shower in the hotel because it was that bad. We didn’t take our clothes off while in the room because it was that bad. We ditched eating even snacks in that establishment because it was that bad. We held our bladder for as long as we could because it was that bad. We held our breath most of the time while in the room because it was that nasty we contemplated sleeping in the car but then looking at the parking lot our room was our only option. You may as why we stayed at all…well my $258 was non refundable. Thank goodness I only paid for 2nights instead of 7nights because of the reviews I read online. We had to drive to the gym to use their facilities and for breakfast we drove to McDonald’s. We avoided the hotel the second day by staying out till 11pm and joyfully CHECKED OUT in the morning to Fairfield Inn and Suites by Marriot… and boy what a magnificent difference. We can now relax for the next 5days though it cost quite a bit and was not part of the budget. I REGRET going to this hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Czeslaw

Stayed 2 nights in Jul 2025

8/10 Good

Frances

Liked: Staff & service, property conditions & facilities, room comfort
I’ve stayed here before and the rooms are clean enough to stay in but this particular room had a weird smell that i smelled on me even after i left.
Stayed 1 night in Jul 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
Stayed 1 night in Jul 2025

10/10 Excellent

Edith

Travelled with family
The staff was very friendly
Stayed 1 night in May 2025

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms had holes in wall. The property needs repairs
Stayed 1 night in Jul 2025

10/10 Excellent

Dawaun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Lori

Disliked: Property conditions & facilities
I felt like I imposed on the night time person when I asked for tea bags when there were none in my room.
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jun 2025

10/10 Excellent

Katelynn, Philadelphia

Stayed 3 nights in Jun 2025