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Sheraton Philadelphia University City Hotel

3.5 star property

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Relax in our inviting lobby with a cozy fireplace, comfortable seating, and a large flat-screen TV.
Traditional architecture meets modern style in this beautifully appointed space with a dining area, wooden tables, and a glass partition.
Welcome to our lobby, featuring a reception desk, plush seating areas, and lush greenery.
Enjoy a city view from the large window in this stylish room, featuring a desk, two stools, a bookshelf, and a dining area with a table and chairs.
Situated in a bustling urban setting, the Sheraton Hotel offers a striking view of the city.

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3549 Chestnut St., Philadelphia, PA, 19104
  • Drexel University
    ‪2 min walk‬
  • University of Pennsylvania
    ‪11 min walk‬
  • Philadelphia Museum of Art
    ‪2 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Lounge

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.2 out of 10
Very good
(39 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Philadelphia University City Hotel

Hotel with a restaurant, a quick walk to Drexel University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Sheraton Philadelphia University City Hotel offers 332 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Philadelphia University City Hotel. During your stay, you're just a quick walk from Drexel University. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • Just a 3-minute walk from Drexel University and 11 minutes on foot from Children's Hospital of Philadelphia
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Philadelphia University City Hotel. Parking is available for a fee.

This 3.5-star Philadelphia hotel is smoke free.

Sang Kee Noodle House – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 27 July 2025 to 31 July 2025 (dates subject to change).
The property will be renovating from 5 August 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 808699
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Liked: Amenities
Too much noice due to construction.
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

rafaella

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Workers on the floor drilling in front of our room at 7:30 am. Complained at the front desk. No one did anything.
Stayed 1 night in Apr 2025

6/10 Okay

Miriam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service

Lovely staff, so-so facilities during major reno.

Wonderful staff. Bathtub did not drain. Was not informed of loud ongoing construction beforehand - or at least it was not very clear when making the reservation .
Stayed 1 night in Apr 2025

2/10 Terrible

Charles

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not good experience with the major renovation

They are undergoing a major renovation that was unknown when I book. The jack hammer, and it honestly was a jack hammer started at 9 am. Also the valet parking garage is closed in the building, but you still pay $40+ dollars for valet, but then you have to wait 35 minutes to get your car, not because there was a line but they are using another garage in 1/2 mile away.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

William

Stayed 1 night in Mar 2025

4/10 Poor

Fariha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The staff was incredibly nice, the rooms could benefit from an update. Unfortunately he sink wouldn't drain and then they are require valet for parking but they don't tell you that it takes up to 30 minutes to retrieve your car because it's not parked on site.
Stayed 1 night in Apr 2025

4/10 Poor

SHIH CHUN

Stayed 2 nights in Apr 2025

4/10 Poor

Ming

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The construction noise was terrible.
Stayed 1 night in Apr 2025

10/10 Excellent

David, Rancho Santa Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in by Ty, who could not have been friendlier. He asked us what we wanted to see and gave us ideas for places to eat nearby. One of the best check in experiences ever. The rest of the staff was also be nice, especially those working the free breakfast.
Stayed 2 nights in Mar 2025

6/10 Okay

John

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Construction all of 2025

Construction underway until June 2026, only 2 of 4 elevators were working. Elevators were packed with guest and construction workers and sometimes they were very long waits especially if you had your bags you could not squeeze in!Very noisy with the construction and valet parking was slow.
Stayed 1 night in Mar 2025

2/10 Terrible

Dinesh, Cincinnati

Travelled with family and small children
It has construction going on and is so noisy that you cannot stay in the room at all between 9-5
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
$40 valet was the only parking option available. Horribly noisy during the day due to construction inside the building. My room was clean and the staff were pleasant. No complimentary breakfast. It was ok but way too expensive for what you get.
Stayed 1 night in Mar 2025

4/10 Poor

C H G

Disliked: Cleanliness, staff & service, room comfort

Not a great stay - Would Not Recommend

The Sheraton did not provide housecleaning, there was noisy construction daily 9-5 (no notice was provided), there appeared to be one regularly working elevator, the hathroom is poorly designed (toilet too close to the tub and 3' to the toilet paper). Would nit recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very good service. They allow very early check in within fee if your room is available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time in a super hotel with a fabulous location near both Drexel and Penn. THANKS!
Stayed 2 nights in Mar 2025

8/10 Good

Benedikt

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Anita

Travelled with family
Thermostat not working in room
Stayed 2 nights in Mar 2025

10/10 Excellent

Isidro

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice
Stayed 1 night in Feb 2025