Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Relax by the pool surrounded by lounge chairs and a hot tub.
Two single beds with white linens and a wooden headboard, a desk and chair for work, and a large window for natural light.
Relax by the fire pit surrounded by comfortable wicker furniture.
Welcome to the Holiday Inn Express & Suites, featuring a charming entrance with columns and palm trees.
Welcome to our reception area, featuring a contemporary design with a computer monitor and a wall-mounted display.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
5285 E Baseline Rd, Gilbert, AZ, 85234
  • Banner Gateway Medical Center
    ‪9 min walk‬
  • A.T. Still University
    ‪2 min drive‬
  • Superstition Springs Center
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(72 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Hotel in Gilbert with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers 100 accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the hot tub.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Phoenix East - Gilbert by IHG. During your stay, you're just a quick walk from Banner Gateway Medical Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Banner Gateway Medical Center and Abrazo Mesa Hospital
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Phoenix East - Gilbert by IHG. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Gilbert hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 683 out of 869 reviews
Rating 8 - Good. 133 out of 869 reviews
Rating 6 - Okay. 23 out of 869 reviews
Rating 4 - Poor. 10 out of 869 reviews
Rating 2 - Terrible. 20 out of 869 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sheree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Clean and quiet. Absolutely, would stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable beds and clean.

Immaculate place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Amenities
Good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Terryuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Shared property other family easily accessible
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Getaway Spot

We were looking for a place with a nice pool and hot tub. This place filled the bill, though the pool could have used a good skimming each day…bugs, pool noodle debris, leaves, etc. Great breakfast, good parking, comfortable room. Would have appreciated a full-length mirror.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast was wonderful. Rooms were very clean staff was very helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

BRANNDI SUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. No complaints
Stayed 3 nights in Apr 2025

10/10 Excellent

Carole, Page

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Clean, nice and new.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and nice. Nicely lit at night.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had waffles at breakfast but bacon was excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

salina

Stayed 1 night in Mar 2025

10/10 Excellent

Gerri

Travelled with family, Business traveller
Liked: Amenities
Excellent! Super! Stupendous!! Absolutely love this hotel! Very clean, lots of plugs! Ex Large TV. Great lighting throughout! Especially love the best room darkening shades I had ever seen. If you wanted to take an early nap no problem in these rooms. You won’t be disappointed booking a room here! I will stay at a Holiday Inn Express & Suites again.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Hi
Stayed 2 nights in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, I’ll be coming back for my work trips.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Stayed 4 nights in Mar 2025

8/10 Good

Keirssi, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean
Stayed 5 nights in Mar 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good except a couple of things.

Upon checking in the first night on a six day trip, the air conditioning was extremely loud. My husband called to report even though it was very late. He went down to the lobby the next morning and they gave us a different room the rest of the stay. Everything was very good until the last day. We were gone most of the day every day we were there, the last day we came back to the room and no one had been there to make up the bed and replenish towels. It was a bit unexpected since they did this every day but the last.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Frederic

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lauri

Stayed 1 night in Mar 2025