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Royal Phuket City Hotel

4.5 star property
VIP Access

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3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Creator video
Premier Deluxe - Partial Sea View | Beach/ocean view
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
2 bars/lounges, lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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154 Phang-nga Rd, Talat Yai, Phuket, Phuket, 83000
  • Place, Phuket Philatelic Museum
    ‪3 min walk‬
  • Place, Phuket Weekend Market
    ‪5 min walk‬
  • Place, Limelight Avenue Phuket
    ‪7 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite

Suite | Beach/ocean view

Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Superior

City view

Premier Superior

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premier Deluxe

City view

Premier Deluxe

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Deluxe - Partial Sea View

Premier Deluxe - Partial Sea View | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premier Deluxe - Partial Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Superior - Partial Sea View

Premier Superior - Partial Sea View | Beach/ocean view

Premier Superior - Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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Miscellaneous
Novotel Phuket City Phokeethra Hotel
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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 360 reviews
The price is €78
includes taxes & fees
5 May - 6 May
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About this property

Royal Phuket City Hotel

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Other amenities include 2 bars/lounges, a fitness centre and a sauna.
Royal Phuket City Hotel offers 251 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Wellness Spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Royal Phuket City Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Phuket Weekend Market. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Fusion cuisine with ocean views at TWIST Bar & Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Royal Wellness Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Phuket Philatelic Museum and Talad Yai Market
  • Free beach, local-area and shopping centre shuttle service
Royal Phuket City Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 228735 square feet (21250 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Royal Phuket City Hotel. An area shuttle within 5 kilometres and A beach shuttle are free. Self parking is free. A complete renovation of Royal Phuket City Hotel was completed in June 2024.

Smoking is allowed in designated areas at this 4.5-star Phuket hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
TWIST Bar & Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Yan Long Restaurant – This restaurant specialises in Chinese cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Good Eatz 154 Restaurant – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Atrium Lounge – This lobby lounge specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
154 Bekery – Overlooking the garden, this coffee shop specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 kilometres
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 225 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 154 Bekery
  • Atrium Lounge
  • Good Eatz 154 Restaurant
  • TWIST Bar & Restaurant
  • Yan Long Restaurant

Things to do

  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (228,735 square foot of space)

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Front entrance ramp
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated entire property - June 2024
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Phuket City Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Royal Phuket City Hotel offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phuket City Hotel
Royal Phuket City
Royal Phuket City Hotel
Royal Phuket Town City Hotel
Royal Phuket City Hotel Phuket Town

Royal Phuket City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 192 out of 397 reviews
Rating 8 - Good. 115 out of 397 reviews
Rating 6 - Okay. 58 out of 397 reviews
Rating 4 - Poor. 13 out of 397 reviews
Rating 2 - Terrible. 19 out of 397 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, amenities
Front desk was a bit slow, but the cleaning staff and dining staff was excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Carl

Stayed 1 night in Jan 2026

6/10 Okay

Richard

Stayed 1 night in Jan 2026

8/10 Good

philip

Travelled with partner
Liked: Cleanliness, amenities
Very clean rooms nice reception and the roof terrace was good . The rooms are in need of upgrading and the building work during the day was noisey. Great staff and v good for the old town .
Stayed 2 nights in Jan 2026

10/10 Excellent

HYEMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치도 좋고, 친절하고 gym도 훌륭했습니다.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel - really enjoyed our stay and wish we had stayed for longer! Spa and restaurants were lovely and the staff were very happy to help with anything
Stayed 2 nights in Jan 2026

8/10 Good

Gary

Travelled with partner
Liked: Amenities
Hotel was very nice and clean good location but only chicken chicken served for food. Breakfast was good but I like pork
Stayed 7 nights in Jan 2026

6/10 Okay

Ceabert

Liked: Amenities, property conditions & facilities
Staff very courteous. Room not clean
Stayed 3 nights in Jan 2026

8/10 Good

Erling

Good training facililties.
Stayed 4 nights in Jan 2026

8/10 Good

zhiqian

Stayed 1 night in Dec 2025

8/10 Good

Jinsun

Stayed 2 nights in Dec 2025

8/10 Good

Audrey Rachel

Stayed 5 nights in Jan 2026

10/10 Excellent

Coreena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely value for money! The room was decently sized. The hotel was beautiful. We had a spa package included and it was amazing. The staff were fantastic. Breakfast was always very crowded and there was a variety of options, but we didn't enjoy it as much as our previous accommodation. The hot drink machine always tasted watered down and the fruit was average. There was a 7 eleven just down the road and a couple smaller restaurants, but if you went down the side street there was a great little night market. I think the pool/gym is shared with the public so you have to sign in to use it which was a bit annoying, but not a big deal. Once again, staff were friendly and always willing to help.
Stayed 2 nights in Dec 2025

10/10 Excellent

Priyesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Highly recommend.
Stayed 3 nights in Dec 2025

8/10 Good

Francisek

Liked: Staff & service
Nice hotel within close proximity to the old town. The downside is that it needs a bit of renovation. Some people may find it slightly dated, but the bed was comfortable and the price was reasonable. Overall, nothing to complain about.
Stayed 5 nights in Dec 2025

2/10 Terrible

Mohammed Kamran

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Placed in a room on 11th floor with 2 young children with constant sounds of building works going on, drilling banging from 8am - 5pm, no other rooms apparently available, Housekeeper was really poor not changing or attending our room till 6-7pm, even when room had been attended left with Torn bedsheets and lazily tidied room (more then likely not tidied at all)
This was the bed made up by housekeeper
This was the bed made up by housekeeper
Stayed 3 nights in Dec 2025

2/10 Terrible

Aghavni

Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing gym, accommodated early check-in
Stayed 2 nights in Dec 2025

10/10 Excellent

Rudy

Stayed 2 nights in Dec 2025

10/10 Excellent

Niclas

Stayed 1 night in Dec 2025

6/10 Okay

Kirk

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very dates and the bathroom was tired with broken tiles. I think they are undergoing renovations but we definitely did not have an updated room. The breakfast was poor and I didn’t bother with it on day 2. I will say it was clean and the staff friendly, but had I known the condition of the room I wouldn’t have booked.
Stayed 2 nights in Dec 2025

4/10 Poor

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel day was good, but I think it was haunted. I heard and felt weird things in bed.
Stayed 1 night in Dec 2025

6/10 Okay

Arvind

Travelled with family
Liked: Staff & service, amenities
Rooms were small. Breakfast food quality was not good
Stayed 4 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good selection of breakfast options. Rooms were very clean and serviced everyday.
Stayed 6 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025