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Holiday Inn Express Pigeon Forge/Near Dollywood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Pigeon Forge/Near Dollywood by IHG

Indoor pool, seasonal outdoor pool
Breakfast meal
Exterior
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
308 Henderson Chapel Rd, Pigeon Forge, TN, 37863
  • Place, Christmas Place
    ‪9 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed (Extra Floor Space)

Suite, 1 King Bed (Extra Floor Space) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Pigeon Forge/Near Dollywood by IHG

Hotel with free parking, 9-minute walk to Titanic Museum
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool.
Holiday Inn Express Pigeon Forge/Near Dollywood by IHG offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Pigeon Forge/Near Dollywood by IHG. During your stay, you're just a quick walk from Titanic Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 9 minutes by foot from Titanic Museum and a 3-minute drive from Island at Pigeon Forge
Holiday Inn Express Pigeon Forge/Near Dollywood by IHG offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1140 square feet (106 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Pigeon Forge/Near Dollywood by IHG. Self parking is free.

This Pigeon Forge hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,140 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Dollywood
Holiday Inn Express Forge/Near Dollywood
Holiday Inn Express Forge/Near Dollywood Hotel
Holiday Inn Express Forge/Near Dollywood Hotel Pigeon
Holiday Inn Express Pigeon Forge/Near Dollywood
Holiday Inn Express Pigeon Forge/Near Dollywood Hotel
Holiday Inn Express Pigeon Forge/Near Dollywood
Holiday Inn Express Pigeon Forge/Near Dollywood by IHG Hotel
Holiday Inn Express Pigeon Forge/Near Dollywood an IHG Hotel

Holiday Inn Express Pigeon Forge/Near Dollywood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 701 reviews
Rating 8 - Good. 201 out of 701 reviews
Rating 6 - Okay. 70 out of 701 reviews
Rating 4 - Poor. 37 out of 701 reviews
Rating 2 - Terrible. 20 out of 701 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KIESHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Imad

Travelled with family and small children
Liked: Cleanliness, staff & service
In general holiday inn hotels are very good choice but this property in specific needs some renovation and needs to switch on the AC in the coridors
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great pools and close to everything
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service

Mostly happy

The breakfast was pretty good. The bed was a little worn out. Probably time to replace mattress and boxsprings. They only had like 2 luggage carts for the whole place which was very inconvenient. The rooms were really clean. Overall it was nice. Just a few upgrades will make it great.
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quick business

Clean, spacious, quiet and overall a great stay close by to restaurants, attractions and shopping.
Stayed 6 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Room was clean and comfortable house keeping came everyday very friendly only issue was the pillows they just squished down flat . Breakfast was good everything hot and good
Stayed 4 nights in Jul 2025

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, conveniently located, friendly staff, nice price
Stayed 1 night in Jul 2025

2/10 Terrible

Myra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay. Needs complete updating. My bed had a sinking hole in it. Maintenance said we can turn the bed around for you. I said then my son would be sleeping in the whole. Just trash. We waited several times for items when it came to Breakfast. Tables were uneven. Clean pool though.
Stayed 4 nights in Jun 2025

6/10 Okay

Adam

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel because of its proximity to Dollywood. The breakfast was delicious, the pool was refreshing, and the hot tub felt good after walking around the theme park. Highly recommend this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was comfortable and the room was clean. It’s in a convenient location to the attractions and dinning.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Clean

Hotel was very clean and bright, appeared to be freshly renovated. Check in and checkout was fast and efficient. I would recommend the check in going full digital but that was the only improvement in efficiency that I notice during my one night stay.
Stayed 1 night in Jun 2025

4/10 Poor

Carla

Travelled with family
I did not get the room I had reserved took the discount for a regular room but it was still disappointing. These are great hotel chains but this location did not impress me, maybe the hot breakfast did. The website I used to reserve the room is false? It states you will be charged when you arrive at the property but that wasnt the case this hotel tried to charge my card 12 hours before hand, it was a shame it was declined or "red flagged" as a possible fraudulent charge I mean I used the card no problem in my state but when it tried to pay 5 states away I guess they didnt buy that to well. I have to wonder if I allowed my card to be charged before hand would I got the room I reserved? I just didnt feel as relaxed as I do when at Holiday Express and I used them evertime we go out of area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer, White

Stayed 1 night in Jun 2025

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Juices at breakfast was too sweet
Stayed 2 nights in May 2025

10/10 Excellent

William

Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Stayed 1 night in Mar 2025

8/10 Good

Iva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cinnamon rolls. Nice bed.
Stayed 3 nights in Apr 2025

8/10 Good

Shirla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Restroom needed a place for washcloth, soap and shampoo.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricky B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good visit.
Stayed 1 night in Apr 2025