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Mountain Vista Inn & Suites

2.5 star property

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Photo gallery for Mountain Vista Inn & Suites

Front of property
Property entrance
Double Room, 2 Queen Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Deluxe King Suite with Jacuzzi | Living area | 32-inch TV with cable channels
Penthouse Apartment | Living area | 32-inch TV with cable channels

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
2647 Parkway, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪4 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪17 min walk‬
  • Place, Titanic Museum
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for King room

King room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King room

  • 26 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 30 sq m
  • 10 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

  • 20 sq m
  • 6 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 3 Bedrooms

  • 36 sq m
  • 15 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Suite, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Park Tower Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.2 out of 5, 1,683 reviews
The price is €44
includes taxes & fees
9 Nov - 10 Nov
Park Tower Inn

About this property

Mountain Vista Inn & Suites

Hotel with free parking, a short walk to Island at Pigeon Forge
Along with an indoor pool, this smoke-free hotel has ATM/banking services and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and an iron/ironing board. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mountain Vista Inn & Suites. During your stay, you're just a quick walk from Island at Pigeon Forge. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a lift, a terrace and an ATM
  • Guests speak favourably about the location and the clean guestrooms
  • 7 minutes by foot from Island at Pigeon Forge and a 2-minute drive from Titanic Museum
As a guest of Mountain Vista Inn & Suites, you'll find an indoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Mountain Vista Inn & Suites also features an ATM and a lift. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 11:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Reviews

Mountain Vista Inn & Suites Reviews

6.0

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 205 out of 1003 reviews
Rating 8 - Good. 195 out of 1003 reviews
Rating 6 - Okay. 197 out of 1003 reviews
Rating 4 - Poor. 166 out of 1003 reviews
Rating 2 - Terrible. 240 out of 1003 reviews

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked our room. It was very quiet and had a nice view and the staff was very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Property it’s self could use a little more TLC as far as cleans goes. The room was clean that’s comfortable. Refrigerator was asked over in the freezer causing the refrigerator part not to work so well and could use a lot harder water pressure in the shower commode was uneven so when you sat down on it, rocked really loud. Swimming pool was very cloudy. Receptionist was very nice that worked during the day.
Stayed 3 nights in Jul 2025

4/10 Poor

John, Princeton

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is in a very convenient location and is within short walking distance to numerous shops, restaurants, and attractions. I loved seeing the Great Smoky Mountain Wheel at the Island lit up so brightly at night right from my door. Pirate's Voyage Dinner Show is only a block or two from here as well. I did not like how the property required a $50 deposit upon check-in. I feel that it should only be assessed if any damage is found after checking out. Also, the lock on my door did not work after the first night. The door would close, but all I had to do was push it and it would open without a key card. It might be a good idea to hide your valuables when you go out so that no one steals anything. Lastly, the parking situation here is very tight and very limited. You may have to park across the street if there are no spaces available in front. There is a bank parking lot right next door, but you can't park there except on weekends. All in all, this place is below average. I probably won't consider staying here in the future. There are much better options along the Parkway. You might pay a little more, but you will get more bang for your buck, like a hot breakfast and better security!
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Horrible.

The rooms were terrible. There were hairs in the sheets. Nail polish on the floor. The shower had body hair on the walls. We even found a pair of male underwear shoved under the leather pad for the dresser. We were mortified. The room also smelled very stale.
Stayed 2 nights in Jul 2025

8/10 Good

Kim

Property was nice.
Stayed 1 night in Jul 2025

2/10 Terrible

Erin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this property because it had a great view of the island. Well after checking in and taking our bags up we found dirty boxers in the floor. Asked to have them clean and that was an issue. Then when we settled down for showers we realized that there's black mold all over the ceiling in the bathroom. As my husband gets out of the shower without a mat he falls. We where told by the owner he didnt give a sh*t. The vent in the bathroom didn't work. The remotes needed batteries and we were told the didn't have any. The owner cussed me out and called me a dumb white b*itch. 0/10 stars I do not recommend!
Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was super clean and it smells super clean, only issue was the pillows.
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Stayed 2 nights in Jul 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kacey

Stayed 2 nights in Jun 2025

2/10 Terrible

Kayla

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

Travelled with family and small children
Liked: Staff & service
The property is in a very good location . I love how the rooms are separated from each other and have doors. The rooms were not that clean but clean enough to sleep in the beds. Check in after a certain time is not available since the front desk leaves for the day.
Stayed 2 nights in Jun 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here several times and love it
Stayed 6 nights in Jun 2025

2/10 Terrible

Cody

Stayed 1 night in Jun 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Coffee pot didn’t work. Had to get a new one. Remote for one tv didn’t work. Room was clean and mattress was vey comfortable. Easy access getting in and out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was in terrible condition and covered in stains in walls. Spider webs and an empty condom wrapper was left on balcony. Smelled of mold and mildew.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha, Cohutta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've been staying here for years, they've definitely upgraded over the years. We always enjoy the location, there's plenty of restaurants and attractions within walking distance. The rooms are always clean and we love the beds.
Stayed 2 nights in Jun 2025

4/10 Poor

Nicky

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
One of the nights we stayed, housekeeping hadn't even serviced the room. Front desk could only provide a couple pool towels for five quest. Hotel parking lot is across the street.
Stayed 3 nights in Jun 2025

2/10 Terrible

Amanda

Stayed 3 nights in Mar 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
It was in a good location.
Stayed 2 nights in May 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a family vacation
Stayed 1 night in May 2025

6/10 Okay

Adam

Disliked: Property conditions & facilities
The staff members very nice they rooms are okay
Stayed 2 nights in Jun 2025

2/10 Terrible

Bobbi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

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