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Sunrise Ridge Resort

3.0 star property

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Photo gallery for Sunrise Ridge Resort

Exterior
Deluxe Suite, 2 Bedrooms, Mountain View | Dining room
Fridge, microwave, oven, stovetop
Indoor pool, seasonal outdoor pool, pool loungers
BBQ/picnic Area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Gym
  • Hot tub
  • Air conditioning
  • Pool

Explore the area

View in a map
2301 Ridge Road, Pigeon Forge, TN, 37863
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Island at Pigeon Forge
    ‪5 min drive‬
  • Titanic Museum
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

9.4 out of 10
Exceptional
(28 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Mountain View

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 2 Bedrooms, Mountain View

9.6 out of 10
Exceptional
(23 reviews)
  • 102 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Room, 2 Bedrooms

8.8 out of 10
Excellent
(32 reviews)
  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, Mountain View

Standard Suite, Mountain View | In-room safe, individually decorated, individually furnished, desk

Standard Suite, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Townhome, 2 Bedrooms

Townhome, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Townhome, 2 Bedrooms

8.8 out of 10
Excellent
(20 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • 59 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

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About this property

Sunrise Ridge Resort

Family-friendly resort with 2 hot tubs and fitness centre
Along with an indoor pool, this smoke-free resort has a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and concierge services are on-site. Housekeeping is available on request.
Sunrise Ridge Resort offers 133 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star resort has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hairdryers can be requested.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sunrise Ridge Resort's great location. During your stay, you'll be within walking distance of LeConte Center at Pigeon Forge. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Just a 4-minute drive from LeConte Center at Pigeon Forge and 7 minutes from Titanic Museum
As a guest of Sunrise Ridge Resort, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. A seasonal outdoor pool, barbecue grills, and an arcade/games room are also featured at the family-friendly Sunrise Ridge Resort. Free self parking is available.

This 3-star Pigeon Forge resort is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 12.35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunrise Ridge Resort Diamond Resorts Pigeon Forge
Sunrise Ridge Resort Diamond Resorts
Sunrise Ridge Diamond Resorts Pigeon Forge
Sunrise Ridge Diamond Resorts
Sunrise Ridge Diamond s Pigeo
Sunrise Ridge Resort Resort
Sunrise Ridge Resort Pigeon Forge
Sunrise Ridge Resort by Diamond Resorts
Sunrise Ridge Resort Resort Pigeon Forge

Sunrise Ridge Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend great place to stay
Stayed 3 nights in May 2025

10/10 Excellent

Anna

Stayed 2 nights in May 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
It really needs updating, The carpet dirty reeks with cigarette smell, The recliner chair looks like it had been picked up off the street, I’m so happy that we only had to stay one night. The mattress on both bed was worn…
Stayed 1 night in May 2025

10/10 Excellent

Devin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! The room was very clean and had a lot of space. Front desk ladies very nice. Check out was easy. Beautiful Mountain View’s. Best place I have stayed in a while.
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo was very spacious and the views were spectacular. The staff was friendly. We truly enjoyed the property and accommodations. The concierge service was lacking at this Hilton property. They never answered on several attempts and never returned our messages but did want to sell us a time share when we arrived.
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sheila, Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice and very accommodating! Top-notch Customer Service. This resort spared the expense on the mattress and pillows! The bed and pillows were by far the most comfortable than any place I have ever stayed in. This is usually the problem and most hotels and resorts, but not this one! We experienced a great night sleep after a full day at Dollywood splash country.
Stayed 1 night in May 2025

10/10 Excellent

George and Rochella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay that is conveniently close to everything :)
Stayed 6 nights in May 2025

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Would love to live here if I had the choice
Stayed 4 nights in May 2025

2/10 Terrible

Robert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We had planned a 3 day stay but checking the weather forecast it was supposed to be raining the 3rd day. I ask the night clerk if we could get a refund if we checked out a day early and she said yes. The next morning when checking out, the morning clerk stated I would have to go back to Expedia to get a refund. Expedia stated they would work with Mgmt to obtain a refund but Mgmt refused and so I called and spoke to the Manager and she refused to refund the last day stating the night clerk was new and she not have told us we could get a refund for the last night. I would never stay here again due to the attitude Mgmt had regarding our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've always enjoyed staying at Sunrise Ridge Resort.
Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Was ok for the price

I’ve been staying at this resort since I was a child. Obviously the place has aged. Only two of the pools were functioning and even then they were too cold to even swim in. One being an indoor pool. The rooms were comfortable , but everything was just so outdated . You can tell they do the bare minimum when it came to cleaning.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything except the path from the parking lot.
Stayed 5 nights in May 2025

10/10 Excellent

Robyn

Stayed 3 nights in May 2025

6/10 Okay

Keith

Travelled with family
Disliked: Room comfort

Below average stay

Room looked dated along with furniture looking worn, wore out and uncomfortable.. Nice view from balcony but condition of the balcony was rough with rusted metal railings, cob webs and wasp nests... not very warm and welcoming...
Stayed 3 nights in May 2025

10/10 Excellent

Haley

Stayed 2 nights in May 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We will not stay here again. Room was a great size but it was dingy and gross. Cracked tiles, black stuff coming out of the jets in the jetted tub, mold in the bathroom faucets, cracked walls outside, and the smell is SO bad. It took us several days to figure out what the smells was and it's from the Solid Waste Compost Facility that's NEXT DOOR to the hotel. One would think there'd be some type of health warning for this place but there's not. It smells all day, everyday. Makes using the outdoor pool and balcony impossible.
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Jim

Travelled with family
Liked: Amenities, property conditions & facilities
Only one chair on the deck?
Stayed 4 nights in May 2025

10/10 Excellent

Sabrina

Travelled with family
The room layout was perfect for families with full amenities. The view from the back patio was spectacular. Very worth the price Even though under renovations the overall look was very nice. Ideal location off the main drag but very close and convenient access. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was ice cold
Stayed 3 nights in May 2025

10/10 Excellent

Libby

Stayed 3 nights in May 2025