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Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Pool
  • Pet-friendly

Explore the area

Map
2903 Pines Mall Dr, Pine Bluff, AR, 71601
  • Saracen Casino Resort
    ‪3 min walk‬
  • Pine Bluff Convention Center
    ‪5 min drive‬
  • Jefferson Regional Medical Center
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub) | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Hotel in Pine Bluff with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers 80 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG. During your stay, you're just a quick walk from The Pines. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Steps from The Pines and a 4-minute drive from Belmont Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG. Self parking is free.
Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 797 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

  • Pets: USD 25 per pet, per stay
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Pine Bluff Pines Mall
Holiday Inn Express Pine Bluff Pines Mall
Holiday Inn Express Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall by IHG

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 633 reviews
Rating 8 - Good. 193 out of 633 reviews
Rating 6 - Okay. 71 out of 633 reviews
Rating 4 - Poor. 32 out of 633 reviews
Rating 2 - Terrible. 33 out of 633 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Amenities
Clean rooms extremely courteous staff. Would highly recommend
Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERT, Raymore

Liked: Staff & service, property conditions & facilities
Old property but convenient,
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Room was nice.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Travelled with partner
Liked: Cleanliness
We reserved a stay specifically to watch the Super Bowl in secluded comfort, only to discover that the hotel's television package incredibly did NOT include the major network on which the game was being broadcast. Got stuck having to go to a sports bar (noisy and expensive) in order to see the game.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Trent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is clean, room was clean. However, I was not comfortable with the location in the back of a deserted mall. I could smell strong cigarette odors all night which made it unpleasant. The sweet woman helping with breakfast almost made up for it but very unlikely I would ever stay again.
Stayed 1 night in Feb 2025

2/10 Terrible

Obie

Disliked: Cleanliness, property conditions & facilities, room comfort

ROACHES

Once we got to the room and my fiancee started to sanitize the room, as she always do, she found a roach. We didn't think much of it because it was just one, but when she tried making tea in the teapot a whole bunch of them came out. Once I reported it to the front desk I found out the custodians had already reported the roach problem for that particular room and management said it was supposed to be offline. Then I tried getting a refund, but was told I couldn't because it was booked through a 3rd party. IN MY OPINION ACTIONS LIKE THIS IS UNACCEPTABLE FOR A HIGH END HOTEL CHAIN LIKE HILTON!
Stayed 1 night in Jan 2025

6/10 Okay

Scott

Travelled with partner
Very mediocre experience for a Holiday Inn Express. Older style and decor which isn’t a big problem. Curtains had stains, the air conditioner vent was filthy with crumbs. The bed was fairly comfortable and nice bedding. Good hot water with decent pressure. The cabinet the frig was in needed repair.
Stayed 1 night in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Otis

Stayed 3 nights in Jan 2025

10/10 Excellent

Otis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice to me and my family. Ceecee the daily breakfast attended is the best. An excellent choice. Ceecee and the staff all go above and beyond.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dale

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was super friendly. Mall area is deserted. Stores closed.
Stayed 1 night in Jan 2025

8/10 Good

Verle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Amanda

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel rooms are clean staff is friendly never had an issue. I stay once a month or so when visiting my boyfriend
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and an excellent breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

willa

Stayed 1 night in Jan 2025

8/10 Good

Niya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Easy check-in!
Stayed 1 night in Jan 2025