Ocean Riviera Paradise All Inclusive

Choose dates to view prices

Privilege Master Suite RoofTop | Terrace/patio

10 bars/lounges, 4 swim-up bars, 4 poolside bars

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive
Spa
Parking included
Free Wi-Fi
Restaurant

Explore the area

Playa del Carmen, QROO

Place, Playa Xcalacoco
‪11 min walk‬
Place, Playa del Carmen Main Beach
‪13 min drive‬
Place, Xcaret Eco Theme Park
‪26 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪51 min drive‬

Room options

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Ocean Front

Exceptional

Ocean view
116 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Privilege Master Suite RoofTop

Ocean view
186 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Daisy Junior Suite Garden View

Very good

Garden view
57 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

PRIVILEGE MASTER SUITE SWIM UP

115 sq m
Sleeps 3
Free Wi-Fi

Daisy Junior Suite Pool View

Very good

57 sq m
Sleeps 4
Free Wi-Fi

Privilege Junior Suite Garden View

Wonderful

Resort view
57 sq m
Sleeps 4
1 King Bed
Free Wi-Fi

Privilege Junior Suite Pool View

Exceptional

57 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

PRIVILEGE JUNIOR SUITE SWIM UP

Wonderful

57 sq m
Sleeps 3
1 Double Bed
Free Wi-Fi

Privilege Junior Suite Rooftop

Wonderful

Resort view
135 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Junior Suite Standard

Very good

Garden view
57 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Privilege Master Suite

115 sq m
1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Privilege Junior Suite Rooftop Pool View

135 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Junior Room, Pool View (suite)

Exceptional

57 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Standard Room, Non Smoking

Very good

135 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Standard Room, Non Smoking, Pool View

Exceptional

57 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Similar properties

On the beach, white sand, free beach shuttle, free beach cabanas

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

10 Jun - 11 Jun

About this property

Ocean Riviera Paradise All Inclusive

Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.

Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools.

Free WiFi
Free self-parking
Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
Splash around at the free water park or swim in the 5 outdoor pools
Treat yourself to body treatments, Thai massages or reflexology at Despacio
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and basketball
Guests have great things to say about the helpful staff and the pool
9 minutes by car from Quinta Avenida and 15 minutes from Playa del Carmen Main Beach

Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

Blue Moon – This bistro specialises in French cuisine and only serves dinner. Reservations are required.

Amaranto – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Sakura – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Ruta 66 – This restaurant specialises in American cuisine and only serves dinner. Open daily.

La Locanda – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Room service during certain hours

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities

Tennis

Volleyball

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

10 bars/lounges
11 restaurants
4 poolside bars
4 swim-up bars
A coffee shop/cafe
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Amaranto
Blue Moon
La Locanda
Ruta 66
Sakura

Things to do

24-hour gym
3 outdoor tennis courts
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Bowling alley
Children's pool
Free children's club
Free water park
Full-service spa
Hot tub
Nightclub
Outdoor pool (guest access)
Playground
Shopping
Stereo
Table tennis
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Couples treatment rooms
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Magnifying mirror
No lift

4 buildings
4 floors
At least 80% lighting from LEDs
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Lifeguards
Local artist showcase
Mediterranean architecture
Mosquito nets
Reception hall
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Towels provided

Entertainment

40-inch LED TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Ceiling fan
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 3.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Some water is reused through a grey water recycling system

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 8:00 PM
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Ocean Riviera Paradise All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

Roxanne

Travelled with partner

3 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was amazing! My boyfriend and I spent 8 days here and loved it! They have great entertainment every day/night and the food at the restaurants is actually VERY good. The staff is super kind and very helpful. We have zero complaints about this place!

Stayed 7 nights in Feb 2026

10/10 Excellent

Valerie

2 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing view and location and staff went above and beyond. They made my stay amazing and completely personalized it for me!

Stayed 5 nights in Feb 2026

8/10 Good

Clifford Barry

Travelled with partner

2 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property but hard to get reservation for restaurants. Food at the buffet was good. Our bed was terrible. It squeaked every time we moved. Staff were all good. Would return to this resort.

Stayed 6 nights in Feb 2026

10/10 Excellent

Yixin

2 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All are nice!

Stayed 6 nights in Feb 2026

10/10 Excellent

Antonio

2 Mar 2026

Liked: Cleanliness, amenities, property conditions & facilities

Yes

Stayed 3 nights in Feb 2026

6/10 Okay

Erika

1 Mar 2026

Stayed 6 nights in Nov 2025

8/10 Good

Kevin

Travelled with family and small children

1 Mar 2026

Liked: Cleanliness, amenities, property conditions & facilities

The rooms are very clean and tidy with cool decor. My favorite thing about the resort was the friendly staff. Antonio, our butler was phenomenal. He went above and beyond granting any requests we had, and always responded to our messages quickly. Antonio even got our daughter some glue for her nails to reattach one that fell off on our travels to the resort! Carlos at the privilege lounge was an exceptional server. He was friendly, funny, and came back multiple times to ensure we were taken care of.

Stayed 7 nights in Feb 2026

6/10 Okay

Kimberly

Travelled with family and small children, Travelled with group

1 Mar 2026

Liked: Cleanliness

I recently stayed at Ocean Riviera Paradise, and unfortunately, my experience was disappointing. The resort needs better separation of family and adult dining areas. At the buffet, children were often running around and disrupting guests. While the staff was friendly, drink service was very slow—refills were rare, and we often had to order multiple drinks at once or bring bottled water ourselves (despite us tipping generously). Food quality was inconsistent, with items like rice and pasta frequently undercooked. Entertainment and activities were also limited for such a large property. The highlight of the stay was the room—beautiful, comfortable, and well-maintained. Housekeeping did an excellent job daily. Unless you pay for an upgrade, no in-room snacks are provided, and the on-site shop is extremely overpriced (e.g., $9 USD for small chips), so we purchased items off-site instead. For comparison, I previously stayed at Ocean Maya Royale and enjoyed it more overall, though the food there also needed improvement. Despite a few positives, I would not return to this resort.

Stayed 6 nights in Feb 2026

10/10 Excellent

aziz

Travelled with partner, Travelled with group

28 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

My stay was excellent. The room was spotless, the staff provided consistently friendly service, and the amenities were impressive. The food options for both on-site' buffet and in the reserved restaurants were high quality and made the experience even better.

Stayed 5 nights in Feb 2026

8/10 Good

Pankaj

Travelled with partner

28 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was decent. Unfortunately the food was average in most restaurants but the service is excellent. The staff is very courteous.

Stayed 7 nights in Feb 2026

2/10 Terrible

Ahmad

28 Feb 2026

Stayed 6 nights in Feb 2026

10/10 Excellent

Mackenzie

Travelled with partner, Travelled with group

27 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Was a very clean room. Impressed with the food at almost all of the restaurants we went to. We found it odd that a lot of the food options were closed between 4:30 and 5:30.Poolside bar staff were 10/10. The beach was small but not overpopulated.

Stayed 6 nights in Feb 2026

10/10 Excellent

Gigi

Travelled with family

27 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

I had a wonderful stay at this resort. The customer service was excellent — the staff were friendly and very helpful. The food was delicious with great variety. Everything was clean and well organized. I truly enjoyed my vacation and would definitely come back!

Stayed 5 nights in Feb 2026

10/10 Excellent

Marisa

Travelled with family and small children

27 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The trip was great. The room was comfortable and lots of options for food. We had Antonio for our butler and he was amazing. Without him we would’ve had a hard time sorting through reservations with a large group but he made our trip so easy and relaxing. We couldn’t ask for a better butler. He felt like a friend and was so warm and welcoming. The beach was great and the pools were warm. My only complaint is that we loved the crepery but it was only open from 12:30-4 and we would’ve loved to have it as an option for breakfast because it was so good. Overall we had a great trip and taking tons of memories with us. A huge thank you to the staff and Antonio for everything.

Stayed 6 nights in Feb 2026

10/10 Excellent

Shelley, Tillsonburg

Travelled with family

27 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

This resort was wonderful. The rooms were clean, well-stocked and very large. I loved having a balcony. We upgraded to El Beso to take advantage of the adults only section. It was worth the money to make the upgrade. The only issue was the restaurants that you had to make a reservation for. Unless you are a Privileged member, you won't get a reservation before 9:30pm, so we were not able to get into the Steakhouse or in the Japanese restaurant. However, that is okay because Blue Moon and Pez Vela were spectacular meals and the buffet was one of the best I have seen. The service, from the front desk to the wait staff, was outstanding. Thank you for a great stay, we can't wait to come back.

Stayed 5 nights in Feb 2026

10/10 Excellent

Daniel

26 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent

Stayed 7 nights in Feb 2026

8/10 Good

Payal

Travelled with family

26 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

room size, property was nice, accessible.

Stayed 5 nights in Feb 2026

8/10 Good

Dana

Travelled with family

25 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a wonderful stay at the Ocean Rivera Paradise. Friendly staff, buffet had a good selection, the pools and swim up bars were wonderful. The beach was lovely. I am deducting a star for the following reason(s): our bathroom sink was leaking, the process to make a dinner reservation wasn’t efficient. You had to line up at 8:30am to book at the Japanese restaurant and the line up was about 45-50min long. They booked our excursion on the wrong day. All in all it’s a great resort for families!

Stayed 7 nights in Feb 2026

8/10 Good

mervin

Travelled with partner

25 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room are spacious, lots of restaurants, staff very friendly and courteous

Stayed 4 nights in Feb 2026

2/10 Terrible

Lukasz

24 Feb 2026

Stayed 7 nights in Feb 2026

2/10 Terrible

Shivani

Travelled with family and small children

24 Feb 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Both of my kids got food poisoning. Our neighbor the same night was vomiting. Avoid this place otherwise you will get sick!

Stayed 5 nights in Feb 2026

6/10 Okay

Abhishek Nileshbhai

Travelled with partner

23 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

My wife sunglass were stolen from room When we went for explor park activities on Saturday someone came to clean room took her sunglass. This is very unfortunate to her because it was gifted by her mom recently was Branded sunglass PRADA 600$ Felt bery bad for this i really hope we can do something for this loss

Stayed 6 nights in Feb 2026

10/10 Excellent

Caitlin

23 Feb 2026

Stayed 7 nights in Feb 2026

10/10 Excellent

Latifa

23 Feb 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Edina, Lindenhurst

23 Feb 2026

Isreal was amazing Everyone was ve

Stayed 5 nights in Feb 2026

Ocean Riviera Paradise All Inclusive

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

View all photos for Daisy Junior Suite Garden View

Daisy Junior Suite Garden View

View all photos for PRIVILEGE MASTER SUITE SWIM UP

PRIVILEGE MASTER SUITE SWIM UP

View all photos for Daisy Junior Suite Pool View

Daisy Junior Suite Pool View

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

View all photos for Privilege Junior Suite Pool View

Privilege Junior Suite Pool View

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

View all photos for Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop

View all photos for Junior Suite Standard

Junior Suite Standard

View all photos for Privilege Master Suite

Privilege Master Suite

View all photos for Privilege Junior Suite Rooftop Pool View

Privilege Junior Suite Rooftop Pool View

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

View all photos for Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View

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Grand Sunset Princess - All Inclusive

About this property

Ocean Riviera Paradise All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know