Ocean Riviera Paradise All Inclusive

5.0 star property

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Relax by the serene pool surrounded by loungers and umbrellas, with a tranquil ocean view.
Relax in comfort with a large bed, sofa, and armchair, plus a balcony offering stunning sea and greenery views.
Enjoy al fresco dining under a pergola with lush greenery and a scenic view.
Relax by the pool with sun loungers and umbrellas on a wooden deck overlooking the ocean.
Celebrate your special day with a seaside wedding amidst a rustic yet elegant atmosphere.

Popular amenities

  • All-inclusive
  • Bar
  • Parking included

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪3 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

Junior Room, Pool View (suite)

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

8.8 out of 10
Excellent
(15 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room, Non Smoking, Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(14 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(29 reviews)
  • 57 sq m
  • Sleeps 4

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Eden Junior Suite Rooftop)

8.4 out of 10
Very good
(6 reviews)
  • 135.0 sq m
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 57 sq m
  • Sleeps 4

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

Standard Room, Non Smoking

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(88 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(96 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to body treatments, Thai massages or manicures and pedicures at Despacio
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and basketball
  • Guests have great things to say about the pool and the clean guestrooms
  • 15 minutes by car from Playa del Carmen Main Beach and 9 minutes from Quinta Avenida
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

Blue Moon – This bistro specialises in French cuisine and only serves dinner. Reservations are required.
Amaranto – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Sakura – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Ruta 66 – This restaurant specialises in American cuisine and only serves dinner. Open daily.
La Locanda – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1196 out of 2346 reviews
Rating 8 - Good. 580 out of 2346 reviews
Rating 6 - Okay. 299 out of 2346 reviews
Rating 4 - Poor. 140 out of 2346 reviews
Rating 2 - Terrible. 131 out of 2346 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food great people and drink options
Stayed 3 nights in Apr 2025

4/10 Poor

FABIOLA

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
I was not happy that upon my arrival the amount for the 3rd room changed because I called in way before our arrival to ask that we be near each other. When I called to make this request the representative did not indicate there would be an additional charge. This was a surprise to us upon our arrival. And it was a hefty charge of almost a $500 difference. The bedrooms have a very odd odor that is not pleasing as you walk into the room. We were very happy with the food however the reservations process is not user friendly. We were only able to get into The Steakhouse during the stay. They do not have a jacuzzi area unless you are an associate. My husband was not able to relax in a jacuzzi after excursions. Certain areas are off limits.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!! the food, the room, the staff and everything else!
Stayed 4 nights in Apr 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food on the buffet was meh, but the rest was pretty good. Staff was friendly and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

keith m

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good all inclusive resort, restaurants are very good and buffet is above average for an all inclusive. Staff is excellent and very friendly, a shout out to Rosa our butler for our stay! Resort is just the right size and very walkable and has frequent trolly service to make things even easier. Beach is not for those who are coming to swim in the ocean and walk the beach as it is very narrow and full of seaweed but is perfect for just lounging in the sun. If the Pez Villa restaurant on the beach was turned into a breakfast and lunch buffet we would have never left the beach area! Overall a very enjoyable and relaxing vacation and would return to this resort.
Stayed 8 nights in Apr 2025

8/10 Good

Nicolae

Liked: Cleanliness, staff & service, property conditions & facilities
Room was alright could have been better, it was Li
Stayed 8 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Stuff very pleasant! Israel from guest services was very friendly and helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

SHYRELL

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

6/10 Okay

Hassan el

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach has roks and hurt my arm. Food wasnt delicioius and not much beef.
Stayed 9 nights in Apr 2025

10/10 Excellent

EKATERINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the property, food quality and the amount of entertainment catered to different groups
Stayed 5 nights in Apr 2025

8/10 Good

Matthew R

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice experience at this property. The staff were kind and helpful. We didn’t encounter one person who wasn’t lovely! The property has a little age on it but nothing that impacted our stay. We appreciated getting to know Maria and Israel. Our friend’s butler, Alan, was helpful to the whole group.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ericka Katrinia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my second stay at the resort and I thought it was amazing, we were very please with the food everything was great and out rooftop room was better then we expected, I would stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Privilege Junior suite Pool View and we had an amazing experience. It is definitely worth it to upgrade to the Privilege section as we had our own Butler (Thank you Alan) and their amazing hospitality. They would contact us through WhatsApp, reply to any of our questions and requests in a timely manner. Pool service, and room service and much more. We are glad to stay at this resort. It was our 3rd time at the hotel. It is always a great experience. Food is exquisite as well. Everything is cooked to perfection- steak, salmon, chicken.
Stayed 7 nights in Apr 2025

10/10 Excellent

Miguel Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property space
Stayed 7 nights in Apr 2025

8/10 Good

Aleksandar

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It is an old property. Outside and inside the room smell was bad. Staff was amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Amenities
I liked all the property. I would love to see more of a variety of entertainment. Also the ability to get sodas at a soda fountain at any time.
Stayed 7 nights in Apr 2025

10/10 Excellent

genada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it every thing the food was delicious , the place really clean safe for family with kids a lot of stuff to do ,staff was friendly and really helpful , I would choose again this hotel is super !
Stayed 6 nights in Apr 2025

6/10 Okay

Maria A

Stayed 3 nights in Apr 2025

10/10 Excellent

Gloria Andrea

Stayed 4 nights in Apr 2025

10/10 Excellent

Barbara Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff were all very kind and helpful. Just please warn first floor that coatis WILL get into your unlocked patio door. I sure love them tho. Highlight of the trip was watching them, and the cats. YES, I fed the coatis fruit and got some amazing photos. Not recommended, but i did pet them my last day! Loved the buffet. Nice job, Mexico!!!
Stayed 5 nights in Apr 2025

8/10 Good

Harprateek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of food options and lot of amenities. Need more chicken and veggie options in for dining and buffet.
Stayed 8 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice hotel! Food good, specially breakfast! Just beach has , but fine
Stayed 6 nights in Apr 2025

2/10 Terrible

Mercedes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so dirty and overrated, I don’t understand how it’s a five star resort in supposedly luxury? The food was all bad, the variety of fresh local fruit was poor, the food was bland and just not wowed at all. The transportation was terrible, trolley was difficult to board and not very disabled passenger friendly. The place is overly commercialized. Over priced, Not luxurious or 5 star quality hotel.
Stayed 6 nights in Apr 2025

10/10 Excellent

Patricio, San José del Cabo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at Rivera Maya. Lot of things to do. And the food was very good!
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricio, San José del Cabo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good places for having fun and having a great time
Stayed 4 nights in Apr 2025