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Ocean Riviera Paradise All Inclusive

5.0 star property

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View from property
Eden Junior Suite Ocean View | Beach/ocean view
Outdoor wedding area
11 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪14 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪24 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪61 min drive‬

Room options

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

8.4 out of 10
Very good
(6 reviews)
  • 135 sq m
  • Sleeps 3

View all photos for Eden Master Suite

Eden Master Suite | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop) | Free minibar, in-room safe, desk, free WiFi

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(98 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(18 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(110 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi

Junior Room, Pool View (suite)

8.0 out of 10
Very good
(2 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Free minibar, in-room safe, desk, free WiFi

Standard Room, Non Smoking

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View | Free minibar, in-room safe, desk, free WiFi

Standard Room, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The Royal Haciendas All Inclusive
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 1,844 reviews
The price is €228
includes taxes & fees
4 Dec - 5 Dec
The Royal Haciendas All Inclusive

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to facials, massages or reflexology at Despacio
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and basketball
  • Guests have great things to say about the pool and the helpful staff
  • 15 minutes by car from Playa del Carmen Main Beach and 6 minutes from El Camaleón Mayakoba Golf Course
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

Blue Moon – This bistro specialises in French cuisine and only serves dinner. Reservations are required.
Amaranto – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Sakura – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Ruta 66 – This restaurant specialises in American cuisine and only serves dinner. Open daily.
La Locanda – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Reviews

Ocean Riviera Paradise All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1345 out of 2629 reviews
Rating 8 - Good. 662 out of 2629 reviews
Rating 6 - Okay. 328 out of 2629 reviews
Rating 4 - Poor. 156 out of 2629 reviews
Rating 2 - Terrible. 138 out of 2629 reviews

Reviews

6/10 Okay

Addison

Disliked: Cleanliness
Stayed 5 nights in Aug 2025

6/10 Okay

Alma

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Food not good, budget friendly hotel
Stayed 5 nights in Aug 2025

8/10 Good

Azucena Luna, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we didn’t like is that every time we had to do an activity we had to drive all the way down to the city of Cancun. that’s why we think that very inconvenient
Stayed 7 nights in Aug 2025

6/10 Okay

Raquel, Somerset

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the biggest disappointments during my stay was how often staff asked for tips. Within the first 10 minutes of arriving, I was asked by the woman at the 1st station front desk for a tip to “upgrade” my room. It felt like tipping was expected at every turn, which created unnecessary pressure. I came prepared to tip daily, but the constant requests were excessive — especially since most guests weren’t tipping at all. The timeshare presentation was another letdown. Lorena was excellent — professional, attentive, and a pleasure to work with. However the closing rep, Jesus, was arrogant and unpleasant. He was a major reason I decided not to purchase, and instead of feeling relaxed, It stressed me. On the positive side, the drinks were great — Angel in the buffet made the best cocktails, Jesus in the welcome area was friendly, and one of the shuttle drivers (older guy that goes to the gym near by) was fantastic. Unfortunately, I couldn’t tip them due to both resort ATMs being down. And by the time i met them i ran out of money. Even a walk to 7-11 didn’t solve the issue. My sincere apologies go to them, because they truly deserved it recognition for their service. But we will not be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ryanna Isabella

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here religiously every year for vacation. They are very accommodating and the staff is very helpful and welcoming. I have been able to grow great friendships with staff over the years. It is very clean and great for families.
Stayed 5 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Astonishing views, plenty of entertainment for families and adults only, food was very good with lots of options and accommodations, and staff was very professional and courteous. We will definitely be back again soon!
Stayed 6 nights in Aug 2025

8/10 Good

Sanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Aug 2025

8/10 Good

Michael L

Stayed 4 nights in Jun 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When they say all inclusive that’s exactly what it means. Great pools and restaurants
Stayed 6 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ My husband and I just returned from Ocean Rivera Paradise, and we are still in awe of how amazing our experience was. From the moment we arrived, we were greeted with warmth and hospitality that set the tone for the rest of our stay. The resort itself is stunning – beautifully maintained, lush landscaping, and a layout that makes it easy to relax and enjoy. Our swim-up room was absolutely perfect. Waking up and stepping right into the pool felt like such a luxury, and the room was spacious, modern, and spotless. The food and drinks were incredible. The steakhouse was hands down one of the best meals we’ve had on vacation – everything was cooked to perfection and the service was excellent. We also fell in love with the adult-only bar at El Beso. It had the perfect atmosphere, amazing cocktails, and friendly bartenders who made us feel right at home. What really stood out, though, was the variety of things to do. Whether we wanted to lounge poolside, enjoy a quiet meal, or dance and sip cocktails, there was something for every mood. The entertainment and energy were always spot-on without ever feeling overwhelming. Every single staff member we encountered went above and beyond to make sure we were taken care of. You can tell they genuinely care about creating a special experience for their guests. We loved every single part of our stay and truly didn’t want it to end. This was one of the best vacations we’ve ever had, and we are already planning our next trip!
Stayed 3 nights in Aug 2025

2/10 Terrible

Reza

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff
Stayed 7 nights in Aug 2025

8/10 Good

Elvyn, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
This is our third time staying at this resort and we had a great time. Will definitely be coming back in the future.
Stayed 3 nights in Aug 2025

6/10 Okay

Akhil

Stayed 2 nights in Aug 2025

10/10 Excellent

Razan, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. The beach did have so much seaweed, granted that is not something the resort can control. Will definitely be back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Brauunson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible incredible incredible. Great bang for buck and the staff really makes it feel like you are family. They are eager to make every aspect of your stay as comfortable as possible, and do it with a smile on their face! Zero complaints.
Stayed 6 nights in Aug 2025

10/10 Excellent

amanda

Stayed 5 nights in Aug 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the dining options where excellent, good food everywhere you go
Stayed 5 nights in Aug 2025

10/10 Excellent

eyulonda, stpetersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities
I really enjoyed the property! Food was really good and the staff was great! A little scared of the animals walking around but they didn't bother us.
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Stayed 3 nights in Aug 2025

10/10 Excellent

mohasir m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are wonderful , especially Alberto big shoutouts for him
Stayed 4 nights in Aug 2025

8/10 Good

SAMUEL YOUNG

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025