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Ocean Riviera Paradise All Inclusive

5.0 star property

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Suite (Eden Master Suite Rooftop) | Terrace/patio
Concierge desk
Eden Junior Suite Rooftop Ocean View | Free minibar, in-room safe, desk, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Parking included

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ā€Ŗ9 min walkā€¬
  • Gran Coyote Golf
    ā€Ŗ3 min driveā€¬
  • El CamaleĆ³n Mayakoba Golf Course
    ā€Ŗ6 min driveā€¬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ55 min driveā€¬

Room options

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop) | Free minibar, in-room safe, desk, free WiFi

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

  • 135 sq m
  • Sleeps 3

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to body treatments, Thai massages or reflexology at Despacio
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the pool
  • 9 minutes by car from Quinta Avenida and 15 minutes from Playa del Carmen Main Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

Blue Moon ā€“ This bistro specialises in French cuisine and only serves dinner. Reservations are required.
Amaranto ā€“ Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Sakura ā€“ This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Ruta 66 ā€“ This restaurant specialises in American cuisine and only serves dinner. Open daily.
La Locanda ā€“ This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Biosphere ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Magnifying mirror

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1088 out of 2132 reviews
Rating 8 - Good. 535 out of 2132 reviews
Rating 6 - Okay. 268 out of 2132 reviews
Rating 4 - Poor. 123 out of 2132 reviews
Rating 2 - Terrible. 118 out of 2132 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard Humardani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Eden

Stayed 7 nights in Mar 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Staff was great and many options! Highly recommend going with a personal concierge to help with nightly accommodations.
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan, Highlands Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, and the food was great except, the steak and other meats served at the restaurants needed to be seared or grilled. This attention to detail would increase the dining experience a full star in my rating. Steak should come right off the grill not from a warming tray. Other than that, my family absolutely loved the number of bars, the drink quality was great, and the variety of restaurants was amazing. We were fortunate enough to have someone help us make dinner reservations for all of our nights at one time including a wonderful chefs table meal on our last night that included wine and bevage pairing with every course. Thank you Ocean Riviera Paradise, we loved our stay!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and the staff made sure we were able to get reservations each night for different food options. Angelique helped set each nights reservation up with no issue!
Stayed 4 nights in Mar 2025

10/10 Excellent

kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week here! The food was fantastic! Restaurants were great. We paid for privilege and could not have been more happy with our butler Adrian! Friendliest happy guy! Who was so attentive to our vacation needs!
Stayed 6 nights in Mar 2025

10/10 Excellent

Janic

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Big rooms. Great Food
Stayed 10 nights in Feb 2025

10/10 Excellent

Jane Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Terence Ross

Liked: Cleanliness
Really did not like not being able to get seat cushions for the outside chairs. Was there for 9 nights and asked for them 3 times and never received them. Rather disappointing. Especially the lack of any follow through from the staff or apology for not getting them...nothing. Very quick to take you money but not in providing good service.
Stayed 9 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are returning from a full week at ORP, overall we had a great stay. It can be difficult to make reservations at the restaurants unless you get on the app right at 830am the morning of, and you can expect to wait at the ones that you donā€™t have to make reservations for. Sakura (hibachi) you have to physically go to the desk outside of the buffet and make reservations at 830am. The buffet is decent, and had different items daily. The beach was beautiful, a few rocks in the water to watch out for but we enjoyed it. Pools were fun, my family loves all of the activities. Be sure to bring sunscreen and after sun products with you, as they are around 30$ a bottle at the resort. Be sure to get a massage from Sandra while youā€™re there, my husband and I went back a second time we enjoyed it so much!
Stayed 7 nights in Mar 2025

8/10 Good

Tyler

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Food here was great. Room was solid. Alot of value for the price. Only downfall was rocky beach.
Stayed 9 nights in Mar 2025

10/10 Excellent

Martin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of negative reviews but for us it was a awesome resort yes itā€™s not a 5 star resort and go in there thinking that your not a a 5 star resort and donā€™t let the little things mess up your vacation I was very impressed with over all resort and the service I would definitely go back can beat it for the price you pay
Stayed 5 nights in Mar 2025

10/10 Excellent

Mihnea Petru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, service and ameniities. All staff were incredible. Thank you Ken and Leslie for being great animators. Excursion booking process a nightmare due to solicitation of their premium service, which is wht we had to go eith get your guide. Only other complaint was that the beach isnt throughouly cleaned and hard to enter the water. Other than that we very much enjoyed the stay
Stayed 6 nights in Mar 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Karen

Stayed 5 nights in Mar 2025

10/10 Excellent

Louisa Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

JOHNZELL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Mateja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic resort and an amazing ten days. Its not spotless but the resort is so big that it wiuld be nearly impossible. All the food was great, beach was awesome while we were there. Monkeys, crocodiles and coatis on the property were awesome. Room was clean and the staff was amazing. Great excursion opportunities right on the resort.
Stayed 10 nights in Feb 2025

8/10 Good

Mark E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed the property and activities offered. We stayed for 5 nights and really enjoyed the different restaurants and pools.
Stayed 5 nights in Feb 2025

2/10 Terrible

Sina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We went with mom to Pez Vela restaurant and they gave my mom allergic food pork despite the fact the lady at front of pez vela working there took note no pork no alcohol for my mom, the manager brought my mom pork plate and she had rashes cold sweats and this all happened live on camera my channel and I recorded entire incident, hotel manager prromised i recieve a previlage card for next time for free getting previlage room upgrade as well as free transportation via their taxi and free spa and massage and yet nothing in my EMail and I will gladly share my experience worldwide if I dont recieve those promised acts which I recorded them via my phone in my email in few days from now. Terrible experience as they messed up my mom's birthday
Stayed 7 nights in Mar 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff is even better. I have no complaints! I definitely recommend.
Stayed 4 nights in Mar 2025