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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Property video
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Buffet
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

Room amenity

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(9 reviews)
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Room, Garden View

8.2 out of 10
Very good
(125 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

Room amenity

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Room, Pool View

7.6 out of 10
Good
(10 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Premium Room, Garden View

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Partial Sea View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room Premium with Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Pool View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room Superior with Pool View

  • Sleeps 4
  • 2 Double Beds

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Outdoor pool, pool umbrellas, pool loungers

The Reef Playacar Beach Resort & Spa

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.0 out of 5, Very good, (1006)
The price is €116
for 1 room
includes taxes & fees
3 Aug - 4 Aug
The Reef Playacar Beach Resort & Spa

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Family fun on the beach, with outdoor pool, near Quinta Avenida
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
An outdoor tennis court, a marina and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The Reef Coco Beach Resort & Spa- Optional All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self-parking and 5 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Japanese cuisine at Samurai - premium only, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with Swedish massages, manicures and pedicures or reflexology at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the beach and the helpful staff
  • Just a 4-minute walk from Mamitas Beach and 8 minutes on foot from Playa del Carmen Main Beach
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

Samurai - premium only – This fine-dining restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino – This fine-dining restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar – On-site bar. Open daily.

All-inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.04 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 78 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Elias

OnesThe airconditioning in the room was turned
Stayed 10 nights in Apr 2025

10/10 Excellent

Vina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and went above and beyond for us for our honeymoon
Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swim up bar in the pool, also, a great pool. The property isn't huge so easy to get to things on the property. Great entertainment right at the hotel. Walking distance to downtown Playa del Carmen/5th Ave and felt totally safe walking down there. Didn’t use the spa service, but heard the massages were awesome. Things that weren't the best, but not a deal breaker for us is the beds are hard. I like a softer bed. Some people really liked the beds. More service in the buffet. Sometimes sat there for quite a while to get water or any drinks. If you try to get them yourself at the bar, they tell you someone will come to our table. The last thing is a beach bar that is open during the day. Like I said, the last 3 items are not deal breakers. We enjoyed our stay and will definitely be staying there again in the future.
Stayed 7 nights in Apr 2025

6/10 Okay

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a great stay at The Reef Coco Beach, the food was really good and the drinks were consistently tasty. The rooms however are a bit dated and the service is sub-par. The 5 minute walk to 5th Ave was great for shopping and enterainment. Take the free shuttle to the sister property and enjoy the jungle/beach experience.
Stayed 5 nights in Apr 2025

8/10 Good

Francisco Gerardo Reyes

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the food and service, the staff were really nice and friendly. Would definitely recommend. The place is a little outdated though, looks a bit old.
Stayed 5 nights in Apr 2025

10/10 Excellent

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute smaller all-inclusive property than what we are used to. We stayed for 4 nights. It was clean, decent food and drink options. Buffet was a bit small but had everything we normally eat. Excellent service with a smile. Spa options were a good value. We would stay here again. 5th Avenue was walking distance, we went from 6-9:30pm and felt very safe. It has several places to shop and eat. Great location.
Stayed 4 nights in Apr 2025

6/10 Okay

margaret

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 5 nights in Apr 2025

2/10 Terrible

Amber Anne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Food was terrible, made us sick multiple times. Rules were not communicated properly therefore had to pay extra money. No pool side service, seemed to be under staffed. Will never be back and will make sure to share my experience with others.
Stayed 10 nights in Mar 2025

8/10 Good

Renee, Madison

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Jordan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
My stay the The Reef was excellent, the resort was clean , food delicious and most importantly the staff was amazing! The only thing I feel they could improve if the roof was a bit rough in a couple spots but sure due to weather this can be tricky to maintain in perfect condition. Overall I would return
Stayed 9 nights in Mar 2025

8/10 Good

Hayli LaRae

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this resort in January 2025, it was a great stay. Overall pretty clean resort. I have celiac and there was always options for me! Would stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Reef Coco Beach! The food was great! Staff were helpful, friendly and fun. Our first night we were located close to the lobby and it was too noisy for us with the late night activities... they graciously allowed us to move rooms further away. So much to do at the resort for the teens...mini golf, ping pong, pool table, pool volleyball. They also had yoga on the beach and water aerobics (didn't participate). I noticed they had other activities too...painting t-shirts, etc. In the evening they had shows near the pool and beach party! The resort is on the beach and walkable to town to shop and go to restaurants. Most importantly we felt safe!! Will definitely visit again!
Stayed 7 nights in Mar 2025

8/10 Good

Jane Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

8/10 Good

Martha Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great vibe all week.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carolina Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week with family. Loved the staff, always caring and very polite. Ivan welcomed us with a smile, showed us the hotel and gave us the right information for our stay. The buffet had different options every day for breakfast, lunch and dinner. Fresh and tasty! Rooms were clean and had a cute balcony with view to the pool. However, humidity can be intense and clothes/sheets/floor may feel sticky. Location was great if you wanted to be close to the 5th avenue, walkable distance (500mts), stores and pharmacy nearby. Private Beach access was direct from the hotel, but is not a massive area, and there is a marina next to the hotel so boats right in front of the beach. Check in and check out were smooth and had no issues.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rose Marthe

Stayed 7 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing and the staff incredible!! So much fun for both adults & kids. Our only complaint are that the mattresses are super hard.
Stayed 7 nights in Mar 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, a great stay, super friendly staff. Nothing negative to say.
Stayed 10 nights in Mar 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To no fault of the resort my 5 hr travel time took 19 hours. But when I checked in and was hounded with the time-share up sell, it was a little off putting to try to get the rep to understand that all we wanted was to get to our room and decompress. This technique is very in your face and quit frankly irritating.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paula

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a smaller property for sure, the biggest issue we had is no bottled water, I understand the water filtration system, but still difficult to totally trust. The staff is very friendly and the property is clean. Only one pool. And it’s pretty quiet until about 11 am everyday. The beach front is great and the water is perfect! Many fun activities within walking distance.
Stayed 7 nights in Mar 2025