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Best Western Plus Pleasanton Inn

2.5 star property

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Photo gallery for Best Western Plus Pleasanton Inn

Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Fitness facility
Exterior
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5375 Owens Court, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Hacienda Business Park
    ‪14 min walk‬
  • Place, Stoneridge Shopping Center
    ‪1 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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About this property

Best Western Plus Pleasanton Inn

Hotel in Pleasanton with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has Access to hot tub and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Best Western Plus Pleasanton Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Pleasanton Inn. During your stay, you're just a quick walk from Tommy T's Comedy House. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Tommy T's Comedy House and Team Health West
  • Pets welcome for a fee
Best Western Plus Pleasanton Inn offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Best Western Plus Pleasanton Inn also features a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This Pleasanton hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day, plus a deposit of USD 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Best Western Pleasanton
Best Western Pleasanton Inn
Best Western Plus Pleasanton
Best Western Plus Pleasanton Inn
Pleasanton Best Western
Pleasanton Inn
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Plus Pleasanton Hotel
Plus Pleasanton Pleasanton
Best Western Plus Pleasanton Inn Hotel
Best Western Plus Pleasanton Inn Pleasanton
Best Western Plus Pleasanton Inn Hotel Pleasanton

Best Western Plus Pleasanton Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 390 out of 1004 reviews
Rating 8 - Good. 324 out of 1004 reviews
Rating 6 - Okay. 170 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Love this place, my dogs were happy.
Stayed 2 nights in Oct 2025

4/10 Poor

Yunosuke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Highway is right next to this property, and it's super noisy. It's hard to sleep even they offer an ear plug.
Stayed 2 nights in Oct 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Comfortable bed amd clean room. It did have a faint old musty smell that we could not put our finger on, though. It is close to the freeway, so it has noise but that is doable. To women were speaking in outdoor voices right by my door at 2 a.m. I knocked on the window, and they went away. Definitely a motel rather than a hotel. All in all, it served its purpose well.
Stayed 1 night in Oct 2025

10/10 Excellent

Savanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great Only issue is potatoes good be cooked more at breakfast just my preference
Stayed 5 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite and efficient. Room was clean and had everything I needed for a brief overnight stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Gurpreet

Stayed 1 night in Oct 2025

4/10 Poor

Melissa

Ants were in the room crawling on the toilet paper
Stayed 1 night in Oct 2025

6/10 Okay

danilo

Not as good as exoected
Stayed 1 night in Oct 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is next to the freeway. So the traffic noise is loud. We aren’t used to that. But the motel provided ear plugs and that helped. Otherwise, the room was very clean and maintained well. The staff was friendly and professional.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms was ok but my truck was stolen from parking lot. They claim to have overnight security but I never saw them. Must sleep in there car. I suffered a 30k loss at this place. I will never stay here again. Staff was not helpful. I’ve considered contacting a lawyer. If you value your car or property look elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Rooms need updating, WiFi was throttled after reaching a certain GB. Not viable as a place to work from.
Stayed 1 night in Sep 2025

10/10 Excellent

Leland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Cori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2025

4/10 Poor

Mohmadsalim

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very pleasant staff and mostly clean property. However, it is right next to the freeway and gets very loud at night. The facility should also invest in blinds that close fully. With the noise outside fdom the freeway and the crack in blinds, its impossible to sleep at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Aug 2025

4/10 Poor

Kimberley

Travelled with family
Liked: Staff & service
Our room smelled like cigarette smoke. The bathroom faucet was opposite so watch out for hot water to the left! The fridge didn't work very well if at all. My little pie from Nations burger was ruined 😔. The air conditioner had to be turned down to 61 to get cool. The cooler itself was filthy inside. It looked like caked dirt or something. The previous occupant shoved tissue paper in the smoke detector. We're stayed here many times when going to sfgiants games and it was never like this. Unsure if we'll go back to be honest.
Stayed 1 night in Aug 2025

10/10 Excellent

DANIEL

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was clean. The room was excellent and parking was very safe
Stayed 2 nights in Aug 2025

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Cathy

Business traveller, Travelled with group
Disliked: Staff & service, amenities
Water and electricity was out for hours. No manager on duty to advise when water would return.
Stayed 2 nights in Aug 2025

2/10 Terrible

Eric

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**BEWARE - Do Not Stay Here*** Upon arrival, there was a man running the front desk who was completely intoxicated. He was struggling to stand, unable to speak in a coherent manner, and acting highly unprofessional. There were two people in front of me waiting to check in - and I asked them if they thought he was intoxicated, to which one said "most definitely". When the regularly scheduled front desk clerk came in, she apologized profusely for him, and said "yeah, we need to talk to him about that". Needless to say, I didn't feel safe after witnessing this mans behavior, nor did I want him having access to my personal info, room #, etc. The hotel mgmt. refused to refund my $500+ dollars when I explained the situation - and this was even after Expedia tried reaching out several times as well to explain the situation. Save your money - and go to the Four Corners across the street - which is where I ended up going. It's MUCH nicer, and just slightly more money per night. Small price to pay for a little peace of mind.
Stayed 4 nights in Aug 2025

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