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Tropicana Lagoon Apartments

3.5 star property

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Relax by the pool surrounded by lush greenery and a thatched-roof lounge area.
Relax in this serene bedroom with a comfortable bed, nightstand, and sliding door leading to an outdoor area with a deck and chairs.
Enjoy beach access and serene surroundings at this beachfront property.
Enjoy meals al fresco with a view of the serene water and lush surroundings.
Relax in a spacious living area with a comfortable sofa, flat-screen TV, and sliding glass door leading to a balcony with a view.

Popular amenities

  • Bar
  • On private beach
  • Breakfast available
  • Pool
  • Kitchen
  • Air conditioning

Explore the area

Map
Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Efate
  • Iririki Island
  • University of the South Pacific
    ‪2 min drive‬
  • Port Vila Market
    ‪4 min drive‬
  • Port Vila (VLI-Bauerfield)
    ‪10 min drive‬

Room options

View all photos for Delightful Waterfront Studio

Delightful Waterfront Studio | In-room safe, individually decorated, iron/ironing board

Delightful Waterfront Studio

  • 48 sq m
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Tropical 2-Bedroom Apartment

Tropical 2-Bedroom Apartment | In-room safe, individually decorated, iron/ironing board

Tropical 2-Bedroom Apartment

  • 96 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About this property

Tropicana Lagoon Apartments

Family-friendly fun on the beach, with outdoor pool
At Tropicana Lagoon Apartments, relax by an outdoor pool or hit the private white sand beach where you can enjoy kayaking.
Tropicana Lagoon Apartments offers 23 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower, complimentary toiletries and hairdryers. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Tropicana Lagoon Apartments. During your stay, you'll be within walking distance of Erakor Lagoon. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a beachfront location while dining at LAGOON Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, free food shopping service and supervised childcare
  • On-site recreation includes a private beach, rowing/canoeing and kayaking
  • 12 minutes on foot from Erakor Lagoon and a 2-minute drive from University of the South Pacific
  • Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Have fun in the sun at Tropicana Lagoon Apartments with summer activities such as kayaking and rowing/canoeing.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden and a terrace. Free self parking is available.

This 3.5-star Port Vila hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
LAGOON Restaurant – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English, French, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: VUV 1,600 to 2,000 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • LAGOON Restaurant

Things to do

  • Kayaking
  • Library
  • Outdoor pool
  • Rowing/canoeing

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 6 buildings
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 3351.8 per night.
  • Cots (infant beds) are available for VUV 1000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately VUV 1600 to 2000 per person
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1000.00 (one-way), (from 2 to 10 years old)
  • Crib (infant bed) fee: VUV 1000.0 per day
  • Rollaway bed fee: VUV 3351.8 per night
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Tropicana Lagoon Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Tropicana Lagoon
Tropicana Lagoon Apartments
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Port Vila
Tropicana Lagoon Apartments Resort Vanuatu/Port Vila
Tropicana Lagoon Apartments Hotel
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Apartments Hotel Port Vila

Tropicana Lagoon Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 44 out of 130 reviews
Rating 8 - Good. 53 out of 130 reviews
Rating 6 - Okay. 21 out of 130 reviews
Rating 4 - Poor. 8 out of 130 reviews
Rating 2 - Terrible. 4 out of 130 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeniffer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had good location and nice views
Stayed 6 nights in Nov 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Stayed 3 nights in Apr 2024

8/10 Good

Evelyn, Mooloolah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Stayed 5 nights in Feb 2024

6/10 Okay

Nathan

Stayed 1 night in Jan 2024

8/10 Good

Lindy Jane

Travelled with family
Liked: Cleanliness, amenities
Stayed 10 nights in Dec 2023

8/10 Good

Vesna

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Stayed 10 nights in Jun 2023

6/10 Okay

Andrew, Bushland Beach

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Stayed 10 nights in Jun 2023

8/10 Good

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.

8/10 Good

Alban Ah Chay Khinchow

Travelled with family and small children
Liked: Cleanliness, staff & service
This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Stayed 7 nights in Apr 2023

2/10 Terrible

Liz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
Stayed 3 nights in Feb 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Damien

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Stayed 1 night in Jan 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Séjour de rêve !

C'était super, bel environnement, calme et personnel très serviable. Merci
Stayed 3 nights in Jan 2023

10/10 Excellent

Wendy, Mount Pleasant

Travelled with family
Liked: Cleanliness, staff & service
If you’re looking for a quiet holiday this will suit you perfectly. The staff were super helpful and friendly. And though the chef was sick a couple of times, when we ate at the restaurant the food was fresh and enjoyable. Looking for an exciting night life forget it. The rooms were bright and clean but could benefit from a renovation. Kim the manager couldn’t do enough to help us.

10/10 Excellent

nichola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property only recently reopened after covid but they have done a good job getting ready. the managers kim and freddy do such a great job looking after the guests they really do go above and beyond. they make great food in their small restaurant really worth a try. only thing to note compared to website is that there is no oven or washing machine in the rooms and wifi is turned on and off to the room so if its a last minute booking you may not have wifi. Seems this is an operational decision to save a few dollars as they progress . hopefully the owner will come up with a better option as its really the only negative thing about the place.

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spacious feel and layout of the apartment facing the beautiful pool. Loved the beach and lagoon too. Sarah was so kind to us, great customer service from her and the Chef. 🙏
Stayed 1 night in Oct 2022

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is small and has a laid back 'beach shack' vibe. I really loved staying here and felt at home and at ease with the lovliest staff who work there. Rooms are tidy and comfortbale with everything you need for your stay. Would recommend for a chilled out holiday.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we were only a 10min drive away from town, we appreciated how quiet it was. Felt like we weren’t on mainland but on an island. The lagoon was amazing! Best thing to look at first thing in the morning. Pictures don’t do it justice and the staff were a bonus! So lovely and always willing to help whenever we needed. 10/10
Stayed 8 nights in Nov 2019

10/10 Excellent

Christina(Judy, Cootamundra NSW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our 9th holiday in Port Vila, we booked the Tropicana. I cannot say enough about it. We always found the local people very friendly, but the staff here was exceptional. The food excellent. Great selection on the menu for all meals
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for our family to stay. Staff are very friendly and helpful. It was in a good location to get to many of the attractions in Vanuatu.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like this place it is closer to basketball stadium
Stayed 7 nights in Aug 2019

10/10 Excellent

Marilou, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our apartment on the lagoon, so tranquil and beautiful. The resort has undergone renovation and has excellent facilities now. We loved the new StandUp Paddleboards. The resaturant offers very good food, my husband had the best steak ever ( he claims). Service can be a little slow but who cares, we’re on holidays. Overall a very nice place not far from town.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay with friendly staff, pretty views and a spacious studio apartment. Good value for money in a quiet area a short bus trip from Port Vila.
Stayed 14 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019