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Best Western Plus Portland Airport Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Lobby sitting area
Creator video
Exterior
Electric vehicle-charging station
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11938 NE Airport Way, Portland, OR, 97220
  • Place, Leatherman Factory
    ‪4 min walk‬
  • Place, Copper Mountain Property
    ‪10 min walk‬
  • Place, Cascade Station
    ‪15 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Queen Suite

  • Sleeps 2

View all photos for King Suite

Desk, blackout curtains, soundproofing, iron/ironing board

King Suite

  • Sleeps 2

View all photos for Accessible King Room with Bathtub

Desk, blackout curtains, soundproofing, iron/ironing board

Accessible King Room with Bathtub

  • Sleeps 2

View all photos for Accessible King Room with Roll in Shower

Desk, blackout curtains, soundproofing, iron/ironing board

Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Accessible Two Queen Room

  • Sleeps 4

Business King Suite

  • Sleeps 2

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4.5 out of 5, Wonderful, 1,005 reviews
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includes taxes & fees
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About this property

Best Western Plus Portland Airport Hotel & Suites

Hotel in Portland with free breakfast and free airport shuttle
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Portland Airport Hotel & Suites. During your stay, you'll be close to Cascade Station. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a 24-hour business centre, meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Oregon Convention Center and 5 minutes from Cascade Station
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Portland Airport Hotel & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1995
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Portland Airport Hotel & Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Portland Airport
Holiday Inn Express Portland Airport
Portland Airport Holiday Inn Express
Holiday Inn Express Portland Airport Hotel
Best Western Plus Portland Airport Hotel
Best Western Plus Portland Airport
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Best Western Plus Portland Airport Hotel & Suites Hotel Portland

Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anna

Stayed 2 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Raul Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lorie

Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I always stay here when visiting Portland.

This property always exceeds my expectations.
Stayed 2 nights in Oct 2025

10/10 Excellent

felicidad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!!
Stayed 1 night in Sep 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

4/10 Poor

Sunil

Travelled with family
Not a great experience. As soon as you walk in, even with a prepaid booking, they want to charge $100 for "incidentals" which is refundable. Don't even provide water for drinking. Breakfast was probably below average.
Stayed 1 night in Sep 2025

10/10 Excellent

Liliana

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Portland

Our room was very clean It was surprisingly quiet for an airport hotel. There was also ample free parking. Only a couple minor annoyances: The bathroom vent fan was very loud and did not seem to do much. It was tied to the light switch so there was no way to turn it off while using the bathroom. Second, in spite of the room size, which was big, there was only one chair and small table. There was plenty of room for a sofa or loveseat and coffee table. Instead, there was just a big empty space.
Stayed 1 night in Sep 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service
Parking was limited. Trash right out front making it look dirty. Staff were great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean spacious room.
Stayed 1 night in Sep 2025

8/10 Good

racquel

Stayed 1 night in Sep 2025

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Gym
Stayed 1 night in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great suite

Great suite
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, with ideas on places to visit in the area. We loved the Grotto and would never have gone there witout the suggestion.
Stayed 1 night in Sep 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since was very accommodating. Let us check in early. Nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

racquel

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the few airport hotels that doesn't have a parking fee. There's a hot breakfast too. Second time we've stayed there before we return on an early flight from Portland.
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Vallori, DEFIANCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 min from the airport. We stayed here the night before we flew out. The staff was nice and helpful. The property was well cared for and we felt safe. I would have been fine staying here alone too. They lock the doors to the outside and you use your keycard to enter for added security. Parking lot is well lit and lots of parking.
Stayed 1 night in Sep 2025