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Best Western Plus Portland Airport Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Lobby sitting area
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Room amenity
Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
11938 NE Airport Way, Portland, OR, 97220
  • Place, Windy's Corner
    ‪1 min walk‬
  • Place, Leatherman Factory
    ‪4 min walk‬
  • Place, Cascade Station
    ‪15 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Queen Suite

  • Sleeps 2

View all photos for King Suite

Desk, blackout curtains, soundproofing, iron/ironing board

King Suite

  • Sleeps 2

View all photos for Accessible King Room with Bathtub

Desk, blackout curtains, soundproofing, iron/ironing board

Accessible King Room with Bathtub

  • Sleeps 2

View all photos for Accessible King Room with Roll in Shower

Desk, blackout curtains, soundproofing, iron/ironing board

Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Accessible Two Queen Room

  • Sleeps 4

Business King Suite

  • Sleeps 2

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About this property

Best Western Plus Portland Airport Hotel & Suites

Hotel in Portland with free breakfast and free airport shuttle
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Portland Airport Hotel & Suites. During your stay, you'll be close to Cascade Station. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a 24-hour business centre, meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by car from Moda Center and 13 minutes from Oregon Convention Center
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Portland Airport Hotel & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1995
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Portland Airport Hotel & Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Portland Airport
Holiday Inn Express Portland Airport
Portland Airport Holiday Inn Express
Holiday Inn Express Portland Airport Hotel
Best Western Plus Portland Airport Hotel
Best Western Plus Portland Airport
Best Western Plus Portland Airport Hotel
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Portland Best Western Plus Portland Airport Hotel & Suites Hotel
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Holiday Inn Express Suites Portland Airport
Best Western Plus Hotel
Best Western Plus
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Best Western Plus Portland Airport Hotel & Suites Portland
Best Western Plus Portland Airport Hotel & Suites Hotel Portland

Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Markus

Disliked: Staff & service
My rental car window was smashed in when I went to load the car in the morning. By conferring with others present, I learned that there had been 5 (five!) broken car windows/thefts in a single night the week before my stay. The hotel staff did not bother to disclose this when we checked in. In other words, they do not care in the least about your property or your safety. Avoid this Best Western like the plague!
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. Beds were comfortables, room and overall hotel areas were clean. Breakfast options were really good (including having waffles)
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Stayed 3 nights in Aug 2025

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean, fantastic breakfast and convenient to the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

ELSBETH, Loganlea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great amenities, lovely staff
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Airport hotel

Brenda at the desk was efficient, friendly, and helpful. The shuttle was available when requested and the drivers were great and friendly. The free breakfast and lobby coffee were good and appreciated.
Stayed 1 night in Aug 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Lorena

Stayed 1 night in Aug 2025

10/10 Excellent

ADOLFO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 2 nights in Aug 2025

10/10 Excellent

Boyd

Stayed 1 night in Aug 2025

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. hotel was close to the airport and convenient. Breakfast had a few good choices.
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kaitlyn

Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
This location is terrific if you're flying to or from Portland. The hotel has an excellent shuttle service.
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Great stay!
Stayed 1 night in Jul 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, enjoyable stay. Possible computer issues at check in. Afternoon traffic jam nearby (122nd and Airport Way) was terrible. Room (#106) was clean and comfortable. Would be nice to have separate light and fan switches in bathroom. Breakfast was average.
Stayed 1 night in Jul 2025

8/10 Good

Alvina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the Portland airport and provided a shuttle from and to the airport. Morning breakfast was very good. The room was clean. Very good facility to stay overnight during travel.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy airport access, affordable and comfortable. Window cracked for ventilation and per unit AC.
Stayed 1 night in Jul 2025

8/10 Good

Tara, Independence

Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

👍
Stayed 1 night in Jul 2025

6/10 Okay

Lisa, Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down rooms, pink mold in shower crevices, dinged up furniture, and bare bones basic room. Bed comfortable though. Next door neighbors were excessively loud after 11 so I let the staff know and they were responsive and took care of it. Overall, I’d pick another more updated hotel given the price point
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Travelled with family

Amazing

The employees are so kind and respectful we are so happy to stay in the hotel thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2025