Best Western Plus Portland Airport Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Lobby sitting area
Exterior
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Room amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
11938 NE Airport Way, Portland, OR, 97220
  • Cascade Station
    ‪18 min walk‬
  • The Grotto
    ‪4 min drive‬
  • Vancouver Mall
    ‪10 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Portland Airport Hotel & Suites

Hotel in Portland with free breakfast and free airport shuttle
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Portland Airport Hotel & Suites. During your stay, you'll be close to Cascade Station. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a 24-hour business centre, meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Oregon Convention Center and 15 minutes from Moda Center
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Portland Airport Hotel & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1995
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Portland Airport Hotel & Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Portland Airport
Holiday Inn Express Portland Airport
Portland Airport Holiday Inn Express
Holiday Inn Express Portland Airport Hotel
Best Western Plus Portland Airport Hotel
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Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steffen

Liked: Cleanliness, property conditions & facilities
The hotel met expectations, but the check-in was exceedingly slow!
Stayed 2 nights in May 2025

10/10 Excellent

Holly

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 11 nights in May 2025

10/10 Excellent

Ria, sunnyvale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There’s no breakfast and it’s not even 9:00am lots of people are waiting but the guy said he’s not putting out food
Stayed 2 nights in May 2025

10/10 Excellent

Gianina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quiet
Stayed 1 night in May 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to airport
Stayed 1 night in May 2025

10/10 Excellent

Omar, Milton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

long

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This seems to be our lodging of choice for traveling out of PDX. Convenient, quiet enough, reasonable price.
Stayed 1 night in Apr 2025

6/10 Okay

Austin

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Got into room and there was big hair balls on floor behind door. Otherwise pretty clean. Biggest complaint was with the park and fly. Hardly a convenience, I overlooked the price when I scheduled our pick up but the price was $150. I could have parked in the short term garage for that price and not have to wait on a bus.
Stayed 1 night in May 2025

10/10 Excellent

Fernando, Kingsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n spacious, 24/7 coffee
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the Airport. Cold breakfast available from 4 AM - great before an early flight. The staff were helpful and reserved two rooms next to each other when I asked. Check-in was easy. Large rooms with comfortable beds.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for my solo travel day

Picked this one using several review sites for the free airport shuttle and breakfast for my one Sunday night stay. Price was reasonable to me at about $120 prepaid and AMEX deal. Checked in about 7ish. The hotel had a system upgrade so had to wait about 20 minutes but the front desk woman was apologetic. Picked a room at the top third floor. Elevator worked. Has a water fountain with filter to fill up a bottle. First floor bathrooms do require a key and were nice. I had a room with comfy king bed with four pillows, desk with chair, comfy sitting chair, ottoman where I put my luggage, blackout curtains. Smart tv with cable and apps like Netflix. Fridge and keurig but did not use. Plug and USB charging options at the desk and one night stand. Shower had good pressure. Bathroom had a fan - stayed in hotels that don’t have these! Night lights at the door and bathroom. Had to wear a night mask for I’m sensitive to light when sleeping. Breakfast was good! Liked the hot options and good variety including biscuits and gravy - beats buying and waiting in line at the airport. Caught shuttle 30 minutes earlier than my original ask and I was the only other person on the shuttle. Promptly left on time. Used text to communicate with the property about a question on smart tv and they responded. Happy with hotel and would stay again. Did hear my neighbor snoring. Wonder if they could hear my loud tv.
Stayed 1 night in May 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in May 2025

8/10 Good

Nga Eva H

Stayed 1 night in May 2025

10/10 Excellent

Seng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendliness Staff, quite, nice breakfast, Easy to park, shutter availability, locations closer to I-205. Easy check in and easy check out.
Stayed 2 nights in May 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff quiet area nice quick easy stay for the night late check in went smooth
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in May 2025

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Quick Stay

Breakfast was good but lacks fresh fruits for a healthier option. Love the spacious hallway. Reception were welcoming and accommodating. The only flaw was the EV. We wanted to stay here because of the free EV charging option but there is only 1 available.
Stayed 1 night in May 2025

10/10 Excellent

Marsha

Stayed 1 night in May 2025

10/10 Excellent

Delia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Rooms were very clean and breakfast was a plus ! Definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

Valorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Berentu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as a solo traveler for 2 nights and had a great experience. The check in and out process was easy and quick. This is a well-lit property located in a quiet and safe area of town, conveniently near the airport. Staff were friendly, helpful, and professional. The room was exactly as pictured. It was big with modern, comfortable furniture, and updated fixtures. The room was very clean and everything was in working order. The bed was comfortable and I slept well. I loved the amenities and the free parking. There was also complementary breakfast with good hot and cold options. I would definitely stay here again. I think I made a great choice at an affordable price.
Stayed 2 nights in May 2025

10/10 Excellent

Algimantas

Stayed 2 nights in May 2025