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Clarion Hotel Portland

2.5 star property

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Photo gallery for Clarion Hotel Portland

Relax in our traditional lobby with a comfortable seating area, flat-screen TV, and lush greenery.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a coffee table.
Enjoy a sumptuous spread at our buffet, featuring a variety of fresh fruits and a selection of dishes.
Relax in the spacious hot tub or lounge on a chair and table in this indoor pool area.
Experience the sleek, modern design of the Clarion Hotel, featuring a flat roof and a mix of glass and solid facade elements.

Popular amenities

  • Breakfast available

Explore the area

Map
1230 Congress St, Portland, ME, 04102
  • Thompson's Point
    ‪10 min walk‬
  • Hadlock Field
    ‪11 min walk‬
  • Maine Medical Center
    ‪16 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Double Room, 2 Double Beds

7.8 out of 10
Good
(31 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Pet-Friendly)

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking (Pet-Friendly)

7.4 out of 10
Good
(26 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.4 out of 10
Very good
(61 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet-Friendly)

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking (Pet-Friendly)

8.4 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Clarion Hotel Portland

Hotel with free parking, near Thompson's Point
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free cruise terminal shuttle. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Clarion Hotel Portland offers 149 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Fridges and microwaves are provided.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us they can't get enough of Clarion Hotel Portland's great location. During your stay, you're just a quick walk from Casco Bay. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Thompson's Point and Portland Exposition Building
  • Free airport, railway station and ferry terminal shuttle service
  • Pets welcome for a fee (restrictions apply)
Clarion Hotel Portland offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 5543 square feet (515 square metres) and includes conference space. A roundtrip airport shuttle (available on request), A cruise ship terminal shuttle and A train station pick-up shuttle are free. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Clarion Hotel Portland. Self parking is free.

This Portland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to 8:00 PM at scheduled times and on request
  • Free train station pick-up shuttle from 4:30 AM to 11:00 PM
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5,543 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 25 per person
  • Uncovered extended parking fee: USD 10 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Clarion Hotel Portland offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Hotel Portland
Clarion Portland
Portland Clarion Hotel
Clarion Hotel Portland, Maine
Portland Clarion
Clarion Hotel Portland Hotel
Clarion Hotel Portland Portland
Clarion Hotel Portland Hotel Portland

Clarion Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1022 reviews
Rating 8 - Good. 270 out of 1022 reviews
Rating 6 - Okay. 162 out of 1022 reviews
Rating 4 - Poor. 91 out of 1022 reviews
Rating 2 - Terrible. 62 out of 1022 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Edward

Disliked: Property conditions & facilities
Toilet was not running properly. Shower was not completely clean Though website says they provide transport to ferry terminal had to get LYFT Short staffed
Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at clarion! Staff were very kind and friendly- room was comfy and large. The pool/hot tub area was nice too- especially on a cold day like when I was visiting
Stayed 1 night in Apr 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior service and cleanliness

Matt at the front desk is always professional and efficient.
Stayed 1 night in Apr 2025

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine for the money
Stayed 1 night in Apr 2025

10/10 Excellent

Carlene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service for a late check in!
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
The check in person, was not very friendly…..but, he did seem overworked. He could have used help
Stayed 1 night in Apr 2025

8/10 Good

michael

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Darnell

Stayed 1 night in Apr 2025

8/10 Good

Melanie

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Emory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the misfortune of spending three nights at this pathetic hotel. One night would have been more than enough. The staff at the front desk were incredibly rude. The hotel itself was really bland. I would definitely not stay there ever again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Emory

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dealt with two extremely rude staff people at this one hotel. In fact, I haven't come across anyone in years who was less professional than either of the people who were working at the front desk there.
Stayed 1 night in Feb 2025

6/10 Okay

Jordan

Travelled with family
Liked: Cleanliness, property conditions & facilities

"Not my problem"

At the Clarion Hotel while checking-in the girl behind the desk said it wasn't her problem and was only concerned about her shift ending in 2 hours when the guests including my family and I could not enter our rooms due to the key card system not working. Other than that the other staff we encountered was helpful. The room was clean also had a nice indoor pool and hot tub!
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good stay, nice staff
Stayed 2 nights in Apr 2025

2/10 Terrible

Ryan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is so rude and full of personal drama conversations. Housekeepers were INSANELY loud and fighting all two mornings i was there. Swearing and yelling at each other. Ill never go back here and I definitely will not recommend this place to anyone.
Stayed 2 nights in Apr 2025

6/10 Okay

Edward J.

Business traveller, Travelled with partner
Disliked: Amenities
I paid for my room on a credit card before my stay then when I arrived at the hotel I gave them my debit card for the deposit and I got home and checked my bank account and there was a $200 charge on it. Contacted the hotel and still haven't heard back and that was 4 days ago. So I have to dispute it with my bank. This hotel isn't worth $200 a night.
Stayed 2 nights in Apr 2025

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025