Portland Regency Hotel & Spa

3.5 star property

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Photo gallery for Portland Regency Hotel & Spa

Terrace/patio
Creator video
Gym
Lobby
Deluxe Double Room | In-room safe, individually furnished, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Bar

Explore the area

View in a map
20 Milk Street, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Cross Insurance Arena
    ‪7 min walk‬
  • State Theatre
    ‪13 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

Deluxe Double Room

9.0 out of 10
Wonderful
(89 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(238 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Portland Regency Hotel & Spa

Historic hotel with full-service spa and free airport shuttle
This smoke-free hotel features a full-service spa, a restaurant and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The shopping around Portland Regency Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to hot stone massages, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 5 minutes by car from Thompson's Point and 9 minutes from Maine Mall
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Portland Regency Hotel & Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 1:00 PM.
Eighteen95 – This restaurant serves breakfast and brunch.
Armory Lounge – This bar serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar – This bar specialises in American cuisine. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1070 out of 1401 reviews
Rating 8 - Good. 217 out of 1401 reviews
Rating 6 - Okay. 79 out of 1401 reviews
Rating 4 - Poor. 23 out of 1401 reviews
Rating 2 - Terrible. 12 out of 1401 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Stayed 4 nights in May 2025

6/10 Okay

KATHLEEN

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room we stayed in was okay but is dire need of updating and redoing. The carpet was stained. The bed was fine and the mattress was comfortable. I had difficulty finding convenient outlets for charging and had to move the bed stand in order to do so. Other outlet behind the curtain was stretched out and would not hold the plug. ? If the shower and bathroom floor were really sanitized. Qtip from previous guest was on the floor under the sink area. Staff were friendly and helpful. We expected a more updated/clean hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Justin, Farmington

Stayed 3 nights in May 2025

10/10 Excellent

Sofia

Stayed 3 nights in May 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were super friendly and accommodating
Stayed 1 night in May 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable to shops and restaurants
Stayed 2 nights in May 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with some space to move around, desk and chair plus lounge chair. The staff were friendly and quick to get us extra pillow and towels our 2nd night of stay. Beds were very comfortable and it was very quiet at night. The only thing was the ac didn’t run continuously, shut off for extended periods of time, but I may not have set it correctly. Overall nice stay, location was central for walking old port area.
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a delightful stay! The staff were incredibly friendly and helpful, the food and drinks in the bar and restaurant were delightful, the room was nicely appointed and the gym is well appointed. There is some street noise, but to be expected staying downtown. We would 100% stay again!
Stayed 5 nights in May 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great room with a balcony. The location of the hotel is very close to all of the city center action and harbor tours. We are already planning on another trip there.
Stayed 4 nights in May 2025

10/10 Excellent

Angel

Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property! Within walking distance of a lot of dining and shopping. Great location, easy to get to. Staff is super friendly and helpful. Enjoyed our stay here!
Beautiful property!
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is an old historic building but the interior is very elegant, clean, and comfortable. The staff are very attentive. Breakfast is an individual choice from a printed menu and served to each guest in the restaurant . (Not a buffet) I will recommend this grand hotel to friends and family.
Stayed 1 night in May 2025

10/10 Excellent

Allysa

Stayed 1 night in May 2025

10/10 Excellent

Emil

Stayed 3 nights in May 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - perfect location
Stayed 2 nights in May 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice property. Showers are not in keeping with the level of hotel - they’re a compromise.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portland Regency

Staff and facilities were amazing. They knew we were there for my daughters graduation and were very accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Courtney, Lake Leelanau

Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Nice Hotel

Beautiful hotel, great location rain or shine.
Stayed 5 nights in May 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay! Facilities within hotel- restaurant, bar , and spa… friendly and helpful staff… very happy to stay there…. and will again…. Great location!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025