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Portland Regency Hotel & Spa

Property class: 3.5

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Photo gallery for Portland Regency Hotel & Spa

Front of property
Creator video - submitted by IC
Exterior
2 bars/lounges
Deluxe Double Room | In-room safe, individually furnished, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
20 Milk Street, Portland, ME, 04101
  • Place, Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Place, Merrill Auditorium
    ‪5 min walk‬
  • Place, Cross Insurance Arena
    ‪7 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually furnished, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(268 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually furnished, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(103 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

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Exterior
Holiday Inn Portland-By the Bay by IHG
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  • Free airport shuttle
  • Free Wi-Fi
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4.5 out of 5, Wonderful, 1,503 reviews
The price is €91
includes taxes & fees
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Holiday Inn Portland-By the Bay by IHG

About this property

Portland Regency Hotel & Spa

This smoke-free hotel features a full-service spa, a restaurant and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a sauna and a hot tub are on-site. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The shopping around Portland Regency Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from N.W. Barrett Gallery. Features include free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to aromatherapy, Swedish massages or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 5 minutes by car from Thompson's Point and 9 minutes from Maine Mall
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Portland Regency Hotel & Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 1:00 PM.
Eighteen95 – This restaurant serves breakfast and brunch.
Armory Lounge – This bar serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar – This bar specialises in American cuisine. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1259 out of 1627 reviews
Rating 8 - Good. 237 out of 1627 reviews
Rating 6 - Okay. 93 out of 1627 reviews
Rating 4 - Poor. 26 out of 1627 reviews
Rating 2 - Terrible. 12 out of 1627 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Location, staff, valets, room, ambiance and lounge all were perfect!
Stayed 1 night in Jan 2026

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, amenities
We have been here many times and each visit is better than the last… it was snowing and the valets were so sweet to clean our car off!
Stayed 1 night in Jan 2026

10/10 Excellent

Dominic

Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price. Amenities. Staff. Valet parking service. location.Whiskey bar. Breakfast. All excellent! Will definitely return.
Stayed 2 nights in Jan 2026

10/10 Excellent

Idina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, very quiet, excellent service
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was nice, and the downstairs bar Happy Hour food AND drink were a pleasantly good surprise! We didn't get to try upstairs but that also looked busy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alicia, Westbrook

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was perfect in the old port district! Beautiful and simple hotel! The gym was great and staff was good! Would definitely stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lounge hadn’t been dusted in a long time
Stayed 3 nights in Jan 2026

4/10 Poor

Denis

Rude stuff, room key didn’t w
Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Liked: Amenities
Room is awesome , love the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Angus

Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities
Clean room, amazing staff, very tentative! Loved it!
Stayed 1 night in Jan 2026

6/10 Okay

Bruce

Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
I love the hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great!! The amenities were great! The dining was great also!! It has been a wonderful experience!
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanne

Stayed 1 night in Jan 2026

10/10 Excellent

Shkeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. Perfect location to explore the area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
We stay annually, and look it!! Conveniently located, that spa is wonderful, room service is always fant
Stayed 3 nights in Dec 2025

8/10 Good

MARY BETH

Liked: Cleanliness, staff & service, amenities
The ambiance.
Stayed 7 nights in Dec 2025

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