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The Hi-Lo, Autograph Collection

Property class: 4

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Photo gallery for The Hi-Lo, Autograph Collection

A modern lounge area with green sofas, a hanging swing, and a central coffee table.
A multi-story hotel with a classic architectural style, featuring large windows and a corner location.
A modern lobby with a marble floor, green sofas, a wooden bench, and potted plants.
A modern bar area with a wooden counter, bar stools, and a variety of bottles. There are seating areas with tables and chairs, and a large abstract painting on the wall.
A modern hotel room with a large bed, a small desk, a chair, a TV, and a framed picture on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Place, Tom McCall Waterfront Park
    ‪4 min walk‬
  • Place, Roseland Theater
    ‪4 min walk‬
  • Place, Pioneer Courthouse Square
    ‪5 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern bedroom with a large bed, a patterned rug, and a view of the outdoors through sheer curtains.

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A modern room with a large wall-mounted artwork, two black floor lamps, and a grey sofa with yellow cushions.

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A multi-story building with a red brick facade and large windows.

Deluxe Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View (Corner)

A modern hotel room with a large bed, a desk with a chair, a desk lamp, a patterned rug, and a large window with curtains.

Junior Suite, 1 King Bed, City View (Corner)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, City View (Corner)

A multi-story building with a red brick facade and large windows.

Suite, 1 King Bed, Non Smoking, City View (Corner)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, City View

A multi-story building with a red brick facade and large windows.

Premium Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, City View

A modern bathroom with a white sink, gold faucets, and two bottles of toiletries.

Premium Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a small round table, a sofa, and a view of the outdoors through sheer curtains.

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a sofa, a small round table with a plant, and a desk with a lamp.

Premium Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A modern hotel room with a large bed, a small desk, a chair, a TV, and a framed picture on the wall.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Hi-Lo, Autograph Collection

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. Housekeeping is available on request.
The Hi-Lo, Autograph Collection offers 120 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Hi-Lo, Autograph Collection. During your stay, you're just a quick walk from McMenamins Crystal Ballroom. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Hubers
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of McMenamins Crystal Ballroom and Portland State University
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The business-friendly The Hi-Lo, Autograph Collection also features a fitness centre, a garden, and concierge services. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hubers – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
CRAFTpdx – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CRAFTpdx
  • Hubers

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 1910
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

The Hi-Lo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 846 reviews
Rating 8 - Good. 173 out of 846 reviews
Rating 6 - Okay. 70 out of 846 reviews
Rating 4 - Poor. 25 out of 846 reviews
Rating 2 - Terrible. 19 out of 846 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff….location & amenities!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and modern rooms, amazing staff and close walk to everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with a fantastic staff & great location! I will absolutely stay at the Hi Lo again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anthony Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was 100% on point loved every aspect of this hotel 100% would come back to this hotel 10/10
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff. The room was very nice, and breakfast was quite good.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was excellent when we had a issue with our door lock.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Khadijah

Was just an okay stay. Not too bad, but nothing to write home about. 7/10.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drew at the frontdesk was super friendly and the valet person (sorry I forgot his name!) but he was very nice and helpful. I loved the style of the room and all the little inclusions: public transportation day card, bikes, welcome drink! All amazing The only downside was the location as at night is a little sketchy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ashley June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming, GREAT recommendations
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility itself was great and well-maintained. There's a minimalistic, modern look in the hotel room. The staff was friendly and helpful, especially the bartender. The location was very convenient for getting around the downtown area. The valet was a little slow when we arrived - parking spots were blocked, there was no attendant, and it was a wait to drop my keys off. The surrounding area in a 1-block radius is not the best for walking around at night with homeless people on the sidewalks and abandoned, boarded up buildings, but the hotel can only do so much about surrounding development.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Kennedy

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Staff was not very friendly, the hotel charges travel fee that is 30 dollars a day and will try to get you to take credit of 15 for the bar so you’re still paying 30 dollars a day. There was so storage space for clothes.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Riccy

Liked: Cleanliness, amenities, property conditions & facilities
It was great front desk was excellent will be staying again
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, food and service!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
lovely hotel. Loved the big room and spacious bathroom. The staff were amazing! The host with the Cat Earrings was so charming and helped me out with a little project I needed for my family gathering. Overall lovely stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Roy Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Brigitte

Liked: Amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this hotel often and it’s always amazing service and cleanliness rooms.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad neighborhood
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful and nice comfortable beds
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kaleb Lee Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to the mall and bus/train station so easy access to everything needed.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and aesthetically pleasing and very quiet!
Stayed 3 nights in Nov 2025