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The Hi-Lo, Autograph Collection

4.0 star property

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Exterior
Meeting facility
Lobby
Meeting facility
Suite, 1 King Bed, City View, Corner | Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Place, Tom McCall Waterfront Park
    ‪4 min walk‬
  • Place, Pioneer Courthouse Square
    ‪5 min walk‬
  • Place, Powell's City of Books
    ‪7 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View (Corner)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, City View (Corner)

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View

Premium Room, 2 Double Beds, City View | Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

The Hi-Lo, Autograph Collection

Hotel with a restaurant, near Moda Center
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. Housekeeping is available on request.
The Hi-Lo, Autograph Collection offers 120 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Hi-Lo, Autograph Collection. During your stay, you're just a quick walk from Pioneer Place. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Hubers
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 12 minutes by foot from Portland State University and a 3-minute drive from Moda Center
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The business-friendly The Hi-Lo, Autograph Collection also features a fitness centre, a garden, and concierge services. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hubers – This restaurant specialises in American cuisine and serves lunch and dinner.
CRAFTpdx – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 63 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CRAFTpdx
  • Hubers

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1910
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 63 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

Reviews

The Hi-Lo, Autograph Collection Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 497 out of 766 reviews
Rating 8 - Good. 169 out of 766 reviews
Rating 6 - Okay. 64 out of 766 reviews
Rating 4 - Poor. 20 out of 766 reviews
Rating 2 - Terrible. 16 out of 766 reviews

Reviews

10/10 Excellent

Luisita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Quiet
Stayed 2 nights in Aug 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service. I liked the robe. One elevator wasn’t working, which slowed some things down. Central location in Portland and walking distance to a lot of places.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamore

Travelled with family
Liked: Cleanliness, staff & service
I liked the cleanliness of the hotel room, nice water pressure, nice temperature for shower just not the hotel itself they need to do better with keeping the trash cans empty and the front door rug swept.. but staff is friendly and accommodating. Area is not great but it’s ok beware of homeless trying to mess with you.. would I stay here again? Probably not lol
Stayed 3 nights in Aug 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel; bad area

Hotel was great, but neighborhood is currently really bad
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need downtown

This place is my go to whenever I head to Portland. A great blend of modern updates with some old school charm. The staff has always been very friendly and the restaurant and bar on site was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lora

Stayed 1 night in Aug 2025

8/10 Good

Christina

Stayed 3 nights in Aug 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this hotel often and it’s always amazing service and cleanliness rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney, Lake Leelanau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for three nights to explore Portland and it was a great place to stay. The rooms were spacious for a downtown hotel, the beds were so comfy, excellent shower pressure, spotlessly clean, the AC worked great, and the staff were so helpful from directions to donuts to complimentary bottled water on our way out the door each morning (it was so hot outside!) We were an easy walk to Powell Books, excellent food trucks, lots of cute shops. The valet parking is offsite and requires a ~10 minute heads up depending on traffic for them to drive back. We would stay here again if visiting the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brandy-Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Josie

Stayed 1 night in Jun 2025

8/10 Good

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. Clarify price before.

Everything was wonderful, just that the quote I got from hotels.com was $200 less than what I paid when I went to pay on site.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Spencer

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly, the staff cannot have been any nicer. Friendly from the moment I walk through the door. I thought the hotel was in a really great location. It was very easy to get to via the train from the airport which I would highly recommend. I will definitely go back to this hotel if I'm ever in Portland, Oregon again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaleb Lee Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to the mall and bus/train station so easy access to everything needed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ed

Stayed 3 nights in Jul 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Julie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bed was very uncomfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed a little short staffed. The rug in the room was so slippery almost fell with my son in my hands. But besides that, the hotel is in the middle of so much, food, drinks, shopping etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Loved it!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wish they had secure free parking otherwise great location
Stayed 4 nights in Jun 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for seven nights last week. It was a perfect hotel for the two of us (father and adult son). The two beds were very comfortable. There was also a desk and a corner couch. The room felt very big and comfortable. The staff were amazing. The day bartender (Tyler) was a super friendly and helpful person, who told us of places we needed to visit or go to eat. I would stay here again any time that we are in Portland.
Stayed 7 nights in Jul 2025

8/10 Good

Dilip, Fremantle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and comfortable room, with lovely staff. The location and street outside was a bit dodgy
Stayed 2 nights in Jul 2025