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The Hi-Lo, Autograph Collection

4.0 star property

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Experience the classic charm of this elegant hotel, featuring a symmetrical facade with evenly spaced windows and a central entrance.
Conference room with a long table, comfortable seating, and a flat-screen TV.
Relax in a stylish seating area with a sofa and coffee table, surrounded by round tables with unique surfaces.
Relax in a spacious room with a large bed, desk, and comfortable seating area.
Relax in our spacious lobby with a seating area, featuring a mix of sofas and benches, surrounded by lush greenery and framed artworks.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

Map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Tom McCall Waterfront Park
    ‪4 min walk‬
  • Moda Center
    ‪18 min walk‬
  • Oregon Convention Center
    ‪19 min walk‬
  • Portland, OR (PDX-Portland Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

Premium Room, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, City View, Corner

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, City View, Corner

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View, Corner

Suite, 1 King Bed, City View, Corner | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, (2594)
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About this property

The Hi-Lo, Autograph Collection

Hotel with a restaurant, a short walk to Tom McCall Waterfront Park
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. Housekeeping is available on request.
The Hi-Lo, Autograph Collection offers 120 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Hi-Lo, Autograph Collection. During your stay, you're just a quick walk from Tom McCall Waterfront Park. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Hubers
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Tom McCall Waterfront Park and Powell's City of Books
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The business-friendly The Hi-Lo, Autograph Collection also features a fitness centre, a garden, and concierge services. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hubers – This restaurant specialises in American cuisine and serves lunch and dinner.
CRAFTpdx – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CRAFTpdx
  • Hubers

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1910
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

The Hi-Lo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 723 reviews
Rating 8 - Good. 160 out of 723 reviews
Rating 6 - Okay. 61 out of 723 reviews
Rating 4 - Poor. 19 out of 723 reviews
Rating 2 - Terrible. 16 out of 723 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick, WINNIPEG

Stayed 1 night in Mar 2025

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Over all this is a great place to stay. The biggest issue I ran into was you couldn’t make the room cooler than 67. Staff was great it was all very clean. Water pressure and heat of water was on point. Room was set up wonderfully. You will need to pay for parking no matter what, I chose the lot across the street and paid 24 hours at a time, a little cheaper than their valet parking but not locked up.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Carlos E Flores

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but not in a nice area. Service was excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great atmosphere and decor. Very comfortable and the service was EXCELLENT!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Stayed 1 night in Mar 2025

8/10 Good

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Sharon Hiu Wan

Stayed 1 night in Mar 2025

8/10 Good

Sharon Hiu Wan

Business traveller
Liked: Cleanliness
Shower head was not functioning well. Breakfast took long time and food quality was so-so. Only one waiter works during morning breakfast time. He was complaining to everyone and was very stressed. Not a pleasant experience for any customer to start the day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Property conditions & facilities
This hotel is always a great choice in Portland. It’s clean the staff is very friendly. I accidentally left my necklace behind and they had it waiting for me at the front desk. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

shantae, seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Joesph at the front desk was friendly and was very helpful with directions to get to the Moda Center. The shower was nice and hot and the room was spacious. Plenty of room for the 3 of us. Would stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my room here. The bed was very comfortable & the room was a good size. The lobby was cute & the bar was nice & convenient. The hotel was literally a 7-8 minute walk from everything- a great location. I wish the front desk would have informed us that we could request a mini fridge when we first arrived because we didn’t know until the next day & there was no mini fridge in the room. The restaurant staff seemed overwhelmed so we did not end up eating there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at The Hi-Lo Hotel - and I will surely be back! I was treated with respect from check-in to check-out. Wonderful, modern rooms, a great bar/restaurant, and great extras like the hotel gym. Keep up the wonderful work, everyone!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Portland!

Great room for the price! Centrally located with a cool vibe. Rooms are clean and have contemporary feel. Would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Vasu

Stayed 1 night in Feb 2025

10/10 Excellent

Mitch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful and nice comfortable beds
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the waterfront about 10 minute walk away but other than that without the homeless people in the area a lot to do for a Friday night
Stayed 1 night in Feb 2025

10/10 Excellent

Lissette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tinisha

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot was full and had to leave our car 2 blocks away. A lil Too spendy for valet parking, but overall nice hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Mazin

Travelled with partner
Disliked: Amenities, property conditions & facilities
The location was not ideal. The better locations were about a mile away.
Stayed 4 nights in Feb 2025

8/10 Good

Zach

Stayed 1 night in Feb 2025