4/10 Poor
Karla, Bellevue
Travelled with partner
26 Aug 2025
Liked: Staff & service, amenities
Disliked: Cleanliness
Cons:
1. Dog friendly hotel with carpet instead of vinyl flooring. I got severely bitten by fleas in the first room and had to transfer to another room. Both rooms had stained carpets and smelled like dog.
2. Parking lot is very small and there isn't enough turning radius to park in some of the spots along the walls. There are a lot of large pillars and several spots are reserved for monthly parking tenants. A lot of the outdoor level spots are blocked off with cones. If you have a large truck or if you arrive on a weekend evening, good luck finding parking.
3. Continental breakfast is pretty bad. There were some bagels and cereal, coffee/tea, Dannon yogurt, and cold boiled eggs.
4. You get 2 free water bottles that are supposed to be in the room fridge, but they were not there. There are two $8 bottles on the desk. Don't mistake those for the 2 free water bottles. There is no water bottle filling station.
5. The air conditioner sounds like a turbo jet engine. It woke us up continuously throughout the night. My husband said it should be called "Hotel Zucks" instead of "Hotel Zags".
Pros:
1. Windows open so I could dry some clothes and get some fresh air in the stinky room.
2. Staff were friendly and helpful.
3. Lobby area with arcade games was nice for families, but we didn't use those amenities.
4. I like that instead of a small, underequipped gym, they give out day passes to the 24 hr. Fitness 1 block away. We also used the opportunity to refill our water bottles.
Karla
Stayed 3 nights in Aug 2025