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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Exterior
Bar (on property)
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.6 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

This smoke-free hotel features a bar/lounge, a microwave in a common area and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Portsmouth - Gunwharf Quays by IHG gets good marks from our customers. During your stay, you're just a quick walk from Portsmouth Historic Dockyard. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Gunwharf Quays and 9 minutes on foot from Portsmouth Historic Dockyard
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 743 square feet (69 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Portsmouth - Gunwharf Quays by IHG. Parking is available for a fee.

This 3-star Portsmouth hotel is smoke free.

Guests are served a free continental breakfast daily.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 2 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth Gunwharf Quays an IHG Hotel
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1003 reviews
Rating 8 - Good. 306 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jackie

Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room very clean. Staff very helpful and friendly. Impressed with the separate selection of gluten free breakfast items.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Friendly and helpful receptionist
Stayed 2 nights in Nov 2025

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very soft and noisy. The light bulb didn't get changed in the bedside light and the shower temperature control button was missing.
Stayed 2 nights in Nov 2025

6/10 Okay

michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Old
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located for shopping, restaurants, the Historic Dockyard and transport services to the Isle of Wight. Parking was easily accessible and convenient in the very close by multi storey. We did need to move room during the stay due to a water leak from the room next door. We were out for the day when this happened but the staff moved everything and kept us fully informed along the way. Really excellent service!
Stayed 3 nights in Nov 2025

6/10 Okay

Debbie

Stayed 1 night in Nov 2025

6/10 Okay

Malachyt

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Basic hotel basic room and that’s what this type of hotel is basic
Stayed 1 night in Oct 2025

8/10 Good

Dilraj

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, the staff were very friendly, helpful, and informative. Our hotel room was easy to find—clean, tidy, and simply a pleasure to stay in. Breakfast was great: self-service with plenty of food and a wide variety of choices. Overall, our visit was excellent. We arrived with a smile and left smiling too.
Stayed 1 night in Nov 2025

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Parking explained to me by the staff. Beds were very comfortable. Shower was functional but not very strong. Breakfast session was busy but plenty of seats and food for all.
Stayed 1 night in Nov 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Modern clean hotel. Friendly staff. Great location
Stayed 1 night in Nov 2025

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, amenities
Room was tired. Shower was blocked. Sink was all cracked
Stayed 1 night in Nov 2025

2/10 Terrible

Christina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ran out of water in the room.
Stayed 4 nights in Nov 2025

2/10 Terrible

Muriel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
On arriving to the hotel in the evening, it took the receptionist took 30mins to find my booking which was frustrating, despite showing them my booking confirmations and receipts . After finally getting my key I was then told there was no hot water at the hotel. There was mention of moving to another hotel but after a 14hr day working I didn’t want to travel more, and had no transport to get me there. I was assured it would be fixed ASAP but woke up in the morning to the water still being cold. An awful start to my stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, just as expected, staff were friendly, polite, , breakfast was plentiful, something for everyone, keep up the good work, thank you
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean, comfortable and quiet. Breakfast selection brilliant. Staff very friendly and helpful will be booking again
Stayed 2 nights in Nov 2025

6/10 Okay

Billy

Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Just met expectations, clean, comfortable, ok breakfast
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good value parking. Hotel itself was ok for work but nothing special. Found hair in the sink, room was a little worn are the edges. Breakfast was good.
Stayed 1 night in Nov 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
Lovely staff and a delicious breakfast
Stayed 1 night in Nov 2025

4/10 Poor

maria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The staff is lovely but the room . Shower room and worst of all the restaurant were in an unacceptable level of grubby!!! Dusty everywhere and glass ware dirty and toasters dirty and the trolley was impossible dirty of months of being clean or even wiped. On top the hotel is very tired un painted walls, ripped carpets…
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Kathleen

Travelled with group
It was ok but not very hot
Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025