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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View in a map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Hotel with free breakfast, steps from Gunwharf Quays
This smoke-free hotel features a bar/lounge, a microwave in a common area and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Portsmouth - Gunwharf Quays by IHG gets good marks from our customers. During your stay, you're just a quick walk from Gunwharf Quays. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Gunwharf Quays and 9 minutes on foot from Portsmouth Historic Dockyard
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 743 square feet (69 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Portsmouth - Gunwharf Quays by IHG. Parking is available for a fee.

This 3-star Portsmouth hotel is smoke free.

Guests are served a free continental breakfast daily.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth Gunwharf Quays an IHG Hotel
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Reviews

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 510 out of 1009 reviews
Rating 8 - Good. 308 out of 1009 reviews
Rating 6 - Okay. 113 out of 1009 reviews
Rating 4 - Poor. 41 out of 1009 reviews
Rating 2 - Terrible. 37 out of 1009 reviews

Reviews

10/10 Excellent

Heidi, Chandler

Travelled with family
Liked: Cleanliness, staff & service
Staff was exceptional!
Stayed 3 nights in Aug 2025

6/10 Okay

Catherine

Liked: Cleanliness
Great location for the train station, shops and harbour. Surprisingly good breakfast. Lovely touch having a small area for kids with colouring pens and games. We had a room facing the front and it was a bit noisy - we heard music, people coming out of restaurants and the bins being emptied in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Went for a shopping trip to the quays before visiting friends. The hotel is very clean and convenient for the shops. Parking and discount deals very good, and the staff we dealt with couldn't be more friendly and helpful.
Stayed 1 night in May 2025

4/10 Poor

Michele

Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 4 nights in Aug 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff service
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the Victorious Festival, right by the station and easy to walk to the festival. Bar open late too which was brilliant for us all.
Stayed 2 nights in Aug 2025

6/10 Okay

Chris

Location is fantastic and the parking is good. Air-con in the hotel not working, lift on 3rd floor not working, lock and handle on room window was missing ( potentially dangerous for kids!)
Stayed 1 night in Aug 2025

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Frank

Stayed 1 night in Aug 2025

4/10 Poor

Michael, Kings Hill

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioning in the whole property doesn't work it seems..Have to have window open so lots of noise from outside.. Lift button on 3rd floor to call the lift doesn't work.. Bed not very comfortable.. Hotel needs to have an update as too many issues
Stayed 1 night in Aug 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Business traveller
Disliked: Property conditions & facilities, room comfort

Rundown

No air conditioning. The room was boiling
Stayed 1 night in Jul 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property needs a lot of work. Most used facilities at the hotel were not working. Air con, elevators etc. rooms were not clean. Stains and marks over all furniture in the room and all over the walls. The best part of this hotel is the location. Walkable to the must see places in Portsmouth.
Stayed 3 nights in Jul 2025

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities
staff were excellent great welcome with free ice-cream and water , were warned about aircon not working but the fan provided was useless and noisy. Breakfast was good . the room was clean but a bit tired round the edges could do with freshen up. however is in a great location for all the visitor attractions and bars. perfect for our quick visit
Stayed 1 night in Aug 2025

6/10 Okay

Jilann

The staff were excellent - went out of their way to make up for the facilities of the hotel. The AC was broken and small fans were placed in the hotel to try and move the air. The elevator call button on the third was broken so you had to
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best holiday Inns I have stayed at. The free breakfast was a real plus as was the free parking for 24hrs followed by parking for £2 a day. For Portsmouth you can’t beat this hotel. Would highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a brief stay but the hotel was excellent. Staff were super helpful. Room was very clean and had everything we might need including iron. Very comfortable. Breakfast was included and very tasty with lots of options. Didn’t like coffee but seems to be same in many hotels using the type of machine they have. Great location and easy parking. Highly recommend.
Stayed 1 night in Jul 2025

8/10 Good

Mbuga

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The A/C wasn’t working.
Stayed 3 nights in Jul 2025

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Kirk, The Villages

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Dunstable

Stayed 2 nights in Jul 2025