Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Exterior
Exterior
Exterior
Restaurant
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View in a map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Gunwharf Quays
    ‪1 min walk‬
  • Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Portsmouth International Port
    ‪4 min drive‬
  • Southampton (SOU)
    ‪28 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(68 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Hotel with free breakfast, steps from Gunwharf Quays
This smoke-free hotel features a bar/lounge, a microwave in a common area and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Portsmouth - Gunwharf Quays by IHG gets good marks from our customers. During your stay, you're just a quick walk from Gunwharf Quays. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Gunwharf Quays and 9 minutes on foot from Portsmouth Historic Dockyard
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 743 square feet (69 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Portsmouth - Gunwharf Quays by IHG. Parking is available for a fee.

This 3-star Portsmouth hotel is smoke free.

Guests are served a free continental breakfast daily.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Gunwharf Quays Hotel Portsmouth
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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jody

Liked: Cleanliness, staff & service
Great location, helpful friendly staff and nice little touches like free suncream and discount vouchers for gunwharf quays. However, rooms quite small and our bed was incredibly squeaky and not all that comfortable. Location was fantastic, but unlikely to stay again. Checked out a night early to get back to our comfy bed!
Stayed 2 nights in Jun 2025

10/10 Excellent

Hassy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in May 2025

10/10 Excellent

Lynette

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel free parking & lots of bars/restaurants and shops nearby
Stayed 1 night in May 2025

8/10 Good

Euin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking good But would have been helpful to have had info about taking the barrier ticket and having it stamped for free 24 hours. Staff should know about electric charging so coan load the podpoint app in advance rather than having to walk out to get a signal to download it after parking.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Gunwharf Quays and even the ferry ports! Excellent service all round. Very friendly staff and great check-in. Complimentary breakfast hot or
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in service and pleasant & helpful lady at reception. Rooms comfortable, bathroom a little dated. Breakfast good and plenty of options
Stayed 1 night in May 2025

4/10 Poor

Rachel

Travelled with family
The air conditioning didn’t work which seems to be a long term problem that has not been fixed. The windows only open slightly so no breeze and it’s too noisy to keep them open. Fan is useless.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff. Housekeeping and propery immaculate. Highly recommend the hotel for central location to Portsmouth.
Stayed 3 nights in May 2025

8/10 Good

Colin

Liked: Staff & service
Around the toilet it smelt strongly of stale unrine. Pillow was very hard. Breakfast had a good selection of food. We enjoyed the complimentary hot drinks in the cafe area too.
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great location. For the price I wish the pillows were actually comfortable. I’m not one to complain but come on. Will try another place next time
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and comfortable room. Great value
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Liked: Staff & service, property conditions & facilities, room comfort

Great stay

Great hotel, friendly, helpful staff
Stayed 1 night in May 2025

6/10 Okay

Kiran

Stayed 2 nights in May 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed and pillows were lumpy and clearly old and well used, need replacing. Other than that everything thing else was good including prices.
Stayed 1 night in May 2025

8/10 Good

Kemal

Very nice , had a good time
Stayed 3 nights in May 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities
Good location and offers various discount levels at the attached retail outlet
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Mixed bag

The location was very good - about 10 minutes walk from the historic dockyard and in a modern development with shops and lots of restaurants. We liked that breakfast was included. We didn't like being allocated an adjoining room but were told that if we'd complained they would have tried to find us another room. Why were we put in an adjoining room (with inadequate soundproofing) if another option was available? We are not large people but we found the "standard sized" double bed (4' 6") a bit on the small side.
Stayed 3 nights in May 2025

8/10 Good

Ian

Stayed 1 night in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Matthew, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2025

6/10 Okay

Mike, Rugby

Liked: Cleanliness, property conditions & facilities
Nothing unique, very corporate, A/C not working and breakfast poor quality and presentation.
Stayed 1 night in May 2025

8/10 Good

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was in an excellent position for our stay. The staff were brilliant and the breakfast good. However little niggles - the TV didn't work, the hairdryer was broken and there were holes in the curtains!
Stayed 2 nights in May 2025