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Quality Inn & Suites Olde Town

2.5 star property

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Photo gallery for Quality Inn & Suites Olde Town

Lobby
Business centre
Free daily buffet breakfast
Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
347 Effingham St, Portsmouth, VA, 23704
  • Waterside District
    ‪4 min drive‬
  • USS Wisconsin BB-64
    ‪5 min drive‬
  • Chrysler Hall
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking Double Room-Two Full Size Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Efficiency Non-Smoking King Suite-King Size Bed

8.4 out of 10
Very good
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and a safe. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Olde Town. During your stay, you're just a quick walk from Commodore Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Waterside District and 6 minutes from Norfolk State University
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Olde Town. Self parking is free.

Smoking is allowed in designated areas at this Portsmouth hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 957 reviews
Rating 8 - Good. 293 out of 957 reviews
Rating 6 - Okay. 161 out of 957 reviews
Rating 4 - Poor. 99 out of 957 reviews
Rating 2 - Terrible. 91 out of 957 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Narendra

Liked: Cleanliness, amenities, property conditions & facilities
Nice staf
Stayed 2 nights in Jun 2025

10/10 Excellent

April

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Housekeeping could have done a better job. Found clothing & bottle caps under the bed.
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible check-in beware!

The receptionist didn't even acknowledge me standing at the front desk directly in front of her for a good 3-5 minutes as she continued a call on her personal cell phone. She finally took the confirmation page I had printed out I had set on the counter and began to work on the computer while still talking on the phone and never even greeting me. She finally said something after over 5 minutes of clicking around that the system was not working and thanked me for my patience. After 5 more minutes, she finally asked for my card and ID, but then said she couldn't chew the card to hold for incidentals but that she'd let me get my room card and I could pay that the next time I came to the front desk. I finally got to my room and prepared for bed when she called the room around 10:30 telling me I had to come back to the desk to pay at that time, which required getting redressed to go to the desk. It was a huge inconvenience and her lack of customer service and basic acknowledgement of me throughout the issue was unacceptable.
Stayed 1 night in Jun 2025

10/10 Excellent

DIANE

Stayed 1 night in May 2025

8/10 Good

Hermina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Wandae

Liked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jesus

Stayed 3 nights in May 2025

4/10 Poor

Sharmecka, Boston

Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. The location was perfect. The breakfast was awesome. Room was spacious and clean. Wpuld highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Tami, Clayton

Stayed 1 night in May 2025

10/10 Excellent

Rio

It's always great
Stayed 2 nights in May 2025

8/10 Good

Abdul Malik S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was ok, pool, proximity to beach and balcony in room are all things I look for in a hotel. The major issue I had was that the site stated there is a hot tub, but there is not! What is “pictured” and assumed to be a hot tub is “a child’s pool”!
Stayed 1 night in May 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service
Nice public areas, friendly, helpful staff. Guest rooms could use an update. Noisy air conditioner. Breakfast decent, coffee not so much.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
It did not feel the room was properly cleaned ahead of time. When I checked in and entered my room, the toilet seat was up and it was clear the toilet was used and not flushed.
Stayed 2 nights in May 2025

6/10 Okay

Martha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Unclean

We reserved two rooms. One had a lot of hair on the bathroom floor, not swept. Other room had mildew on bed cover.
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Amenities
Nice room
Stayed 1 night in May 2025

8/10 Good

MAURICE

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to Portsmouth Naval Hospital.
Stayed 1 night in May 2025

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a place to spend time with friends and families. Has a very strong bad smell, people smoking at the front door entrance of the Inn, no bathroom lobby for customers to use while waiting for their turn. This Inn needs a lot of improvement.
Stayed 4 nights in May 2025

4/10 Poor

Walter

Travelled with partner
Liked: Cleanliness
The advertising was false because it stated the the property was located 3.5 miles from the school that was attending the graduation ceremony. The hotel was 17 miles away. My room was located next to the laundry room and the washer and dryer was going on until 11pm. I complained and nothing was done.
Stayed 1 night in May 2025

2/10 Terrible

Latavia

Liked: Staff & service
Disliked: Cleanliness
Blood on the sheets
Stayed 1 night in May 2025

6/10 Okay

Paul

Business traveller, Travelled with partner
It was okay. We had a nice spacious room, in need of upgrades. The room seemed clean but all surfaces had a sticky texture
Stayed 1 night in May 2025

8/10 Good

Kari

Stayed 1 night in May 2025

2/10 Terrible

Jevonte

Stayed 2 nights in Apr 2025