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Best Western Plus The Inn & Suites At The Falls

2.5 star property

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Photo gallery for Best Western Plus The Inn & Suites At The Falls

Lobby
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Terrace/patio
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
50 Red Oaks Mill Rd, Poughkeepsie, NY, 12603
  • Vassar College
    ‪4 min drive‬
  • Mid-Hudson Civic Center
    ‪10 min drive‬
  • Marist College
    ‪12 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

View from room

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Poughkeepsie / Hudson Valley

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1010)
The price is €127
for 1 room
includes taxes & fees
4 Jun - 5 Jun
Hyatt Place Poughkeepsie / Hudson Valley

About this property

Best Western Plus The Inn & Suites At The Falls

Riverfront hotel with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and a conference centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Best Western Plus The Inn & Suites At The Falls offers 40 air-conditioned accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a bath, complimentary toiletries and hairdryers.

37-inch LED televisions come with premium satellite channels. Business-friendly amenities include offices and desks, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Inn & Suites At The Falls. During your stay, you'll be close to Vassar College. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a 24-hour business centre, a meeting room and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Vassar College and 12 minutes from Marist College
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 904 square feet (84 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus The Inn & Suites At The Falls. Self parking is free.

This Poughkeepsie hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (904 square foot of space)
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Best Western Plus The Inn & Suites At The Falls.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Falls
Best Western Plus Falls Poughkeepsie
Best Western Plus Inn Falls Red Oaks Mill
Best Western Plus Inn Falls Poughkeepsie
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At Falls Hotel Poughkeepsie
Best Western Plus The Inn And Suites At Falls
Best Western Plus The Inn Suites At The Falls
Best Western Plus Inn Falls
Best Western Plus Falls Red Oaks Mill
Plus The & Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel
Best Western Plus The Inn & Suites At The Falls Poughkeepsie

Best Western Plus The Inn & Suites At The Falls Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 370 reviews
Rating 8 - Good. 98 out of 370 reviews
Rating 6 - Okay. 60 out of 370 reviews
Rating 4 - Poor. 37 out of 370 reviews
Rating 2 - Terrible. 27 out of 370 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrea

Travelled with partner
Disliked: Staff & service
Lady at front desk was incredibly rude!! Used to stay every other week as a get away, but will never stay there again!! They lost a valuable customer due to bad staffing!!! They won’t be getting anymore of my hard earned money!!!
Stayed 1 night in Jan 2025

6/10 Okay

john

Travelled with partner
Liked: Staff & service
The pictures of the rooms is not what they look like at all . Clean but very small , surrounding area looks a little bonded.
Stayed 1 night in Jan 2025

10/10 Excellent

Constance

Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location was nice, it wasn’t centrally located to food or shopping but the facility was nice and has a river that ran along the back side of it. The property was clean inside and outside
Stayed 3 nights in Dec 2024

6/10 Okay

Luis

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Economic stay

Upon arrival we noticed that the place was very well written we thought it was because we stayed in a pet friendly room. Our family members were on the other side of the hotel and they experienced the same things. The faucet was hard to turn on to wash our hands and things were worms like the toilet seat cover moved when we sat on it and we are by no means over weight.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jacuzzi was nice. Room was clean
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 1 night in Nov 2024

4/10 Poor

ellen

Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Good
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean very clean
Stayed 1 night in Nov 2024

8/10 Good

Karol

Travelled with family
Liked: Cleanliness, room comfort

Quaint

The location was near to our needs. We had to purchase our own towels. They only offered 2 towels per room, but we were 3 guests. We stayed 4 nights but room was only cleaned once even though we asked for it to be cleaned. The breakfast was decent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised based on the very reasonable price for this hotel. Loved all about the location within a nice little residential not busy at all neighborhood, the creek view from the rooms, the old schoolish look of the property/building but at the same time updated just enough for a very nice stay. Love the shower. Had 3 recent stays in the past 2 months elsewhere with the 1/4 to 1/2 glass showers where basically you are showering in the entire bathroom as water goes all over into the rest of the bathroom. The dumb 1/2 glass showers are one of the worst poorly designed things out there and seems like more hotels are going to them than not. SO DUMB. This was a perfect shower with a lot of room and the cloth curtain that doesn't invade space as the hot water is turned on. THANK YOU FOR A GREAT PROPERTY AND STAY. We will be coming back here as out default to visit our children and grandchildren who live with 10 minutes of here as well. :)
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heat in the room didn’t work but they switched us quickly to another. Thanks
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
Room was nice but the cold water didn’t really work in the bathroom since it hot tub
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful creekside location. Dining area had a nice view of the creek, which could be enhanced if there were higher chairs at the high counter overlooking the creek.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Nov 2024

4/10 Poor

Kathleen

Disliked: Cleanliness, property conditions & facilities, room comfort
I had to change rooms because the TV was broken in the first one. Both rooms were very outdated, the carpet and cloth furniture desperately needs replacing as they are visibly worn and stained. I used an extra blanket found in the closet to put over the couch before I would sit on it. The toiletries provided, (shampoo, conditioner and hand soap) came in bottles that were literally about an inch tall which isn't enough for even one person. I booked this particular room specifically because it came with a jetted tub. Unfortunately the water would only trickle out of the faucet so it took over an hour to fill. Having never used a jetted tub before I mistakenly thought I could add liquid bath soap (which I brought from home). I put in a couple of capfuls & noticed the bubbles wouldn't stop rising. I had to turn it off after they started spilling onto the floor. I had to drain it which also took forever and start over. I wasted roughly 3 hours from start to finish including sopping up the floor. I would've taken a shower but there were bugs crawling up the walls. It was a nice night & I checked to see if the windows opened thinking the sound from the water view would be nice. They opened but not one out of the five had a screen which became even more frustrating because neither heating & cooling unit worked properly. After all of that neither TV would give me more than a few basic cable channels. It did have a nice bed though 🙄
Stayed 1 night in Nov 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Great view outside our rooms window of the tress and river.
Stayed 1 night in Nov 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

6/10 Okay

Nadia

Only spent one night
Stayed 1 night in Oct 2024

6/10 Okay

Prabha

Travelled with partner
Liked: Amenities
Beautiful backyard with a rambling brook, picturesque fall foliage on the sides, a bridge in the distance made for awesome backyard of hotel. Sadly a beautiful locale is poorly maintained, our keycard expired prematurely and caused us to go down to lobby again, poor lighting and curbside appeal.
Stayed 2 nights in Oct 2024