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Pilgrim House

3.5 star property

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Photo gallery for Pilgrim House

Terrace/patio
Garden
Classic Guest Room | View from room
Front of property
Down duvets, individually decorated, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
336 Commercial St, Provincetown, MA, 02657
  • Place, Commercial Street
    ‪1 min walk‬
  • Place, Pilgrim Monument
    ‪3 min walk‬
  • Place, Provincetown Town Hall
    ‪3 min walk‬
  • Airport, Provincetown, MA (PVC-Provincetown Municipal)
    ‪9 min drive‬

Room options

View all photos for Classic Guest Room

Classic Guest Room | Down duvets, individually decorated, blackout curtains

Classic Guest Room

9.2 out of 10
Wonderful
(21 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down duvets, individually decorated, blackout curtains

Room, 1 King Bed

9.8 out of 10
Exceptional
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down duvets, individually decorated, blackout curtains

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Down duvets, individually decorated, blackout curtains

Luxury Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | Down duvets, individually decorated, blackout curtains

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Down duvets, individually decorated, blackout curtains

Deluxe Double Room

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pilgrim House

Hotel with bars, steps from MacMillan Pier
This smoke-free hotel features a restaurant, 3 bars/lounges and a conference centre. WiFi in public areas is free. Other amenities include conference space, concierge services and express check-in. Change of towels is available on request
Pilgrim House offers 19 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets. 52-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pilgrim House. During your stay, you're just a quick walk from Commercial Street. Enjoy features like free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy Thai cuisine while dining at Royal Thai
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from MacMillan Pier and 5 minutes on foot from Pilgrim Monument
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at Pilgrim House. The hotel can provide concierge services and wedding services. You'll have access to the health club at a partner property.

This 3.5-star Provincetown hotel is smoke free.

Royal Thai – This restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Sea Dragon Lounge – On-site bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Royal Thai
  • Sea Dragon Lounge

Things to do

  • Designer stores
  • TV in common areas

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (2,000 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (61 centimetre high)
  • High-pile carpet in room
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours, which vary by season, must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008062420
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 10:00 AM - 6:00 PM.
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number C8154527140
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sage Inn & Lounge
Sage Inn & Lounge Provincetown
Sage Lounge Provincetown
Sage Inn Lounge Provincetown
Pilgrim House Hotel Provincetown
Sage Inn Provincetown
Sage Provincetown
Pilgrim House Hotel
Pilgrim House Provincetown
Pilgrim House Hotel
Pilgrim House Provincetown
Pilgrim House Hotel Provincetown

Reviews

Pilgrim House Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 310 out of 485 reviews
Rating 8 - Good. 125 out of 485 reviews
Rating 6 - Okay. 39 out of 485 reviews
Rating 4 - Poor. 5 out of 485 reviews
Rating 2 - Terrible. 6 out of 485 reviews

Reviews

6/10 Okay

Mark

Disliked: Amenities
This is a tricky one because the property canceled my reservation yet it remained active on Expedia. Thus, confusion ensued when I arrived since I had received an automated text from the property 48 hrs before arrival asking me my expected check in time! The property told me they canceled my reservation because the rate I booked was too low and couldn’t be honored. I spent over an hour on the phone with two different Expedia agents including one from relocation services who eventually got me rebooked at another property for my second night of the stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

Massive disappointment and ripoff. Subpar and non-existent service and dingy, unclean, outdated rooms. A problem ridden “hotel” across the board. For the amount we paid we could have stayed at a stellar 4 or 5 star actual hotel. 90 percent of the time there was no hotel staff to contact. There are no staff overnight in case any issues arise from a clogged toilet to a medical emergency. The lobby was like a ghost town most of the time. Basically check yourself in and out and use a keypad to access the building. I’ve had much better service with an Airbnb. One morning I met an exhausted, stressed guest standing at the door stating he had to sleep outside because he was not sent via email the key code to enter after hours. I was appalled and upset for him. I let him in. And our “King Suite” felt like a dirty Super 8 room. IKEA type furniture from the 80s throughout that was worn out and chintzy damaged bathroom vanity, smelly toilet barely would flush and smelly, clogged sink pipes.Old gross shower no amenities like water or toiletries. We found stuff under the bed, and a leftover sex party pack of pills etc was left in plain view near the nightstand. Our sheets were dirty when we arrived and since there was no one to request a change we had to sleep on them and ask them to be changed the next day. GROSS. Room overall was dirty bedroom and bathroom. We were seriously grossed out the entire time. Never again
Stayed 7 nights in Aug 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is you need to put the clean your room sign out if you want service. Other places you don't hang a sign unless you want privacy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pilgrim House is a super convenient location in the heart of “downtown” Ptown! Since we took an earlier ferry, we were accommodated with an early check in which was great! Since there was a drainage issue with the tub, we were offered an upgrade to a larger and nicer room - also great! Have to give a shout out to Jameson who from the time he arrived made our stay so stay so much better. He immediately brought us more towels and an extra pillow, shared dinning recommendations and also served up refreshing cocktails! Staff also provided us with beach towels and chairs! We tried the onsite restaurant which was excellent and there are many live entertainment options onsite, as well. All in all, a fantastic stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean room. Super comfy bed. Every staff member was so nice and friendly
Stayed 5 nights in Jul 2025

4/10 Poor

Colleen

Liked: Cleanliness
Disliked: Staff & service, room comfort

Very disappointed

I was looking forward to my 3 day stay in Provincetown to visit friends from across the country and was so disappointed in my stay at Pilgrim House! Service was less than desirable. Difficult to find staff available to ask questions or assistance. Did not have hot water for showers both mornings of my stay. Told staff and no comment or compensation for inconvenience. Waited quite awhile to check in, no staff available. No coffee offered in morning. Room was very noisy.
Stayed 2 nights in Jul 2025

8/10 Good

JAMES, Mount Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We definitely enjoyed our stay. The room was perfect, small but quaint. It overlooked the Pilgrim Monument which was a nice touch. It’s right on Commercial Street so close to lots of shops and restaurants. For the most part the staff was friendly and courteous. The Thai restaurant was absolutely delicious. As a rule of thumb, I like spicy dishes and you can order from 1-5. We were gonna order a 3 but the server stated it was very hot. So, we went with a #2 and it was more than spicy for us so take that into consideration. We did catch a show our first night and saw Latrice Royale. It was a great time and very convenient being right inside the hotel we were staying at. Our first night was great no issues. Our second night was not so great. The people in the room next to us were up well past 12am and noisy which made it difficult for us to get some rest. On the morning we were leaving there was no hot water and the hotel doesn’t have on site staff round the clock. There was also no emergency phone number provided in the event of an issue. I did call down to the front desk and left a message about the water issue but never heard back from anyone. This review would have been a 4-5 star had we not had the issues with noise and then no hot water. But over all a great spot to stay and eat and catch a show.
Stayed 2 nights in Jul 2025

8/10 Good

GERRY, MILFORD

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful king size room suite
Stayed 2 nights in Jul 2025

8/10 Good

Wiaan

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a relaxed, comfortable hotel located smack in the middle of Provincetown, within easy walking distance to everything, yet it's somehow quiet at night and had its own parking lot. Amazing!
Stayed 3 nights in Jun 2025

6/10 Okay

JOSEPH

Liked: Cleanliness, room comfort

Great location and good access.

I have always loved the Pilgrim House as a place to stay. The rooms are clean and the pace is comfortable. It could use a facelift but certianly that would never deter my staying there. Very comfortable and accessible to everything in town. Drawbacks: When booking be aware the parking fee is $85 per night plus taxes which is higher than most cities and it is not listed anywhere on their site or on the booking site. Second: They also have a two night minumum.
Stayed 2 nights in Jul 2025

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay mid week if you are just spontaneously heading to ptown to beat the heat. I'm a big fan of a tuesday/wednesday in ptown, and Pilgrim house a 5 min walk to the ferry, is so central to shopping, shows, morning yoga at the yoga joint. Staff is very helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Amenities
The gentleman behind the desk, José, was fantastic, professional, accommodating. The room itself was fairly barebones: no mini fridge, no coffee maker, no hot water kettle. Additionally, there was a lack of transparency around parking that could have been addressed numerous times via my inquiries by email and phone ahead of time, and more importantly, online. Parking in PTown is challenging for everyone, but when there's a lack of communication from the hotel, as was the case here, it erodes the respite factor of the stay. Communication needs to be improved, for there are other accommodations that go out of there way to ensure a connection prior to arrival.
Stayed 6 nights in Jun 2025

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 7 nights in Jun 2025

6/10 Okay

Deborah

Travelled with family
Disliked: Staff & service
The Pilgrim House is centrally located, making the stay convenient. We enjoyed the restaurants, art galleries and shopping. It was a bit pricey for just a room. The furniture was cheap but the bed and pillows were really comfortable. The staff did help us but it didn't have that cozy B&B feeling. It felt more like a dormitory.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

francis, Rochester

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
If you have any issue be aware there is no staff onsite to help resolve anything. They don’t care.
Stayed 2 nights in Jun 2025

8/10 Good

Tina

Travelled with partner
It was just okay. Felt like they could do better. When we checked in and asked where are room was he said upstairs and rooms are on the right and left. We only had one suitcase Stand, No where to put clothes except a very small rack with 5 hangers, so one suitcase is on the floor. The outlets were unstable. The mini split was had black mold in them. Smelled musty and mildewy. Also received a text message late evening 2 days prior to my arrival letting me know we were going to be charged for parking $50 a day. Feel like that should have been in the description and notified prior to booking. Convent to downtown.
Stayed 4 nights in Jun 2025

8/10 Good

David

Stayed 2 nights in Jun 2025

10/10 Excellent

bettsy, plymouth

Stayed 2 nights in Jun 2025

2/10 Terrible

Shar

Stayed 5 nights in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly staff, local to great shops and bars.
Stayed 7 nights in Jun 2025