19 Sep 2018 by Alua Hotels & Resorts
Dear customer, we're so glad to know you've enjoyed our food service, our restaurant works hard to provide a wide selection of delicious food. Regarding your comment, we regret that our entertainment service wasn't satisfying enough. However, we will look for improvements so our activities can be of the liking of all our guests. Thank you so much for choosing Alua Hotels, will we have the chance of seeing you again? Kind regards, Alua Hotels & Resorts
27 Apr 2018 by Alua Hotels&Resorts.
Dear Mikko, thank you for your review and taking the time in writing about your stay in our hotel. We will take into account your comments regarding the pool and the noise, we apologize for that. We hope to welcome you back again soon. Kind regards, Alua Hotels&Resorts.
20 Mar 2020 by Public Relations
Kiitos kommentistasi. Toivomme tapaamme seuraavan kerran! Parhain terveisin
18 Mar 2020 by Marta
Olemme pahoillamme vastaanoton käyttäytymisestä. Kommentoimme tätä tilannetta työntekijöidemme kanssa, jotta se ei toistu. Parhain terveisin