LyLo Queenstown

5.0 star property

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Photo gallery for LyLo Queenstown

Terrace/patio
Exterior
Fridge, microwave
Reception
Private Single Pod in Female Only 8 Share Room | Free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
47 Camp Street, Queenstown, 9300
  • TSS Earnslaw Steamship
    ‪3 min walk‬
  • Queenstown Gardens
    ‪5 min walk‬
  • Skyline Queenstown
    ‪7 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

Family Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Family Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Economy Twin Room

  • Sleeps 2
  • 2 Single Beds

Private Single Pod in 4 Share Room

  • Sleeps 1
  • 1 Single Bunk Bed

Basic Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Basic Room, 1 Queen Bed, No Windows (Interior Room)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Queen Room with Balcony

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen - Ensuite

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Private Single Pod in 8 Share Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Private Single Pod in 12 Share Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Private Single Pod in Female Only 8 Share Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Family Shared Dormitory (8 Pods Room)

  • 15 sq m
  • Sleeps 8
  • 8 Large Single Beds

Interior Queen Room Ensuite

  • Sleeps 2
  • 1 Queen Bed

Queen Room Ensuite with Balcony

  • Sleeps 2
  • 1 Queen Bed

Family Ensuite with Balcony

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Bed In Private Single Pod In 4 Share Room

  • Sleeps 1
  • 1 Single Bed

Interior Twin Ensuite

  • Sleeps 2
  • 2 Single Beds

Bed In 12 Beds Pod

  • Sleeps 1
  • 1 Single Bed

Family 8 Pod Room

  • Sleeps 8
  • 8 Single Beds

Bed In Private Single Pod In 8 Share Room

  • Sleeps 1
  • 1 Single Bed

Bed In Private Single Pod In Female Only 8 Share Room

  • Sleeps 1
  • 1 Single Bed

Twin Room Ensuite

  • Sleeps 2
  • 2 Single Beds

Standard Queen Room Ensuite

  • Sleeps 2
  • 1 Queen Bed

Accessible Family Ensuite

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Interior Family Ensuite

  • Sleeps 4
  • 1 Single Bunk Bed and 1 Queen Bed

Similar properties

About this property

LyLo Queenstown

Eco-certified hostel with rooftop terrace and 24-hour front desk
This smoke-free hostel features a rooftop terrace, a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
LyLo Queenstown offers 52 air-conditioned accommodations, with shared/communal kitchens. Smart televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
LyLo Queenstown's great location gets high marks from our customers. During your stay, you're just a quick walk from Skyline Queenstown. Free WiFi in public areas, a rooftop terrace and concierge services are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute walk from Lake Wakatipu and 5 minutes on foot from Kiwi and Birdlife Park
As a guest of LyLo Queenstown, you'll find a rooftop terrace, a vending machine, and multilingual staff. Public spaces have free WiFi. The eco-certified LyLo Queenstown also features tour/ticket assistance, concierge services, and laundry facilities.

This 5-star Queenstown hostel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (NZD 30 per day); reservations required
  • Ski shuttle nearby
  • Limited on-site parking

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: NZD 15
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 15
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
The host will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NZD 30 per day(591 ft away; open 24 hours)
  • Early check-in fee: NZD 15 (subject to availability)
  • Late check-out fee: NZD 15 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The host will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at LyLo Queenstown.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

JUCY Snooze Queenstown Hostel
JUCY Snooze Hostel
JUCY Snooze Queenstown
LyLo Queenstown Queenstown

LyLo Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 317 out of 654 reviews
Rating 8 - Good. 206 out of 654 reviews
Rating 6 - Okay. 86 out of 654 reviews
Rating 4 - Poor. 28 out of 654 reviews
Rating 2 - Terrible. 17 out of 654 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy - high density people presence - otherwise you get what you pay for
Stayed 1 night in Mar 2025

4/10 Poor

Paula

Disliked: Staff & service
When I arrived I checked in on the tablet in the lobby and went to my assigned room where I found there was already someone in my bunk. That person and I went to the lobby to figure out the problem. The person working was at a 1/10 on giving a crap about it. Finally, once it was sorted out I found that the plugin for electricity in my bunk didn't work. The bathroom was absolutely disgusting, not clean at all. The room was very hot, it didn't seem to be temperature controlled.
Stayed 1 night in Feb 2025

6/10 Okay

Hailey

Liked: Cleanliness, staff & service
Great location, iffy quality facilities. This property was very mid for me, I felt like it focused more on feeling trendy than providing quality spaces. The Pods in concept are great, but the pulley/ window shade bed situation doesn't really work and is hard to use. The white plastic lets light through from other pods at night, and they are a little creeky. That said, the location is absolutely fantastic! the staff were helpful, and I had a totally fine stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Yi Yue

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woke up 4a b/c room beside was showering, and it was the quaking sound rather than pure watering sound. Parking was hard but is normal for downtown. Room was so tiny that even the luggage could be hardly fully open. Price was good considering the above
Stayed 1 night in Feb 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

brent

Stayed 1 night in Feb 2025

6/10 Okay

brent

Liked: Room comfort
Disliked: Cleanliness

Check in

Terrible check in confusion for almost everyone, even if checked in on line there is still long process to though. Queues of people trying to get into their rooms at 3pm
Stayed 1 night in Feb 2025

8/10 Good

Anna

Liked: Cleanliness

Good location

It’s got a great location for access to Queenstown and is a good option if you’re adventuring on a budget. We stayed in a queen room and it was small, but clean and comfortable. Walls are thin. If you’re looking for a hostel, this is great, kitchen set up looked useful. If you’re looking more for a hotel, this is not really set up for you.
Stayed 1 night in Feb 2025

8/10 Good

Gil

Travelled with family
Liked: Cleanliness, staff & service
Close to town but very small
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A fan would be nice
Stayed 1 night in Feb 2025

10/10 Excellent

WEI-FEN

Stayed 2 nights in Nov 2024

10/10 Excellent

Megumi

Stayed 4 nights in Feb 2025

4/10 Poor

Namvar

Disliked: Amenities, property conditions & facilities
Very uncomfortable beds, very difficult to access the upper beds almost unsafe.
Stayed 2 nights in Feb 2025

10/10 Excellent

vivienne

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities
So convenient. Helpful staff
Stayed 1 night in Jan 2025

8/10 Good

Spencer

Stayed 3 nights in Jan 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Simple but guaranteed clean bed and shower. If you don't mind the shared living space it’s a great affordable option right in town!
Stayed 1 night in Jan 2025

10/10 Excellent

Princess li

Liked: Property conditions & facilities
Very friendly staff although the room is so small though overall its still an ok stay
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service

Average

The rooms in the basement had no windows and a few of the girls in the room had the same feeling I had: jail cell. The pods were freezing making it very difficult to sleep and I wanted to have a warm shower to help but there was no hot water…
Stayed 1 night in Jan 2025

6/10 Okay

Alexander

Stayed 1 night in Jan 2025

6/10 Okay

Julie-Ann

Liked: Staff & service, property conditions & facilities

Freezing but alright

I had planned to stay just about 3 weeks but after 5 days I cancelled the rest because I did not like it here. I have never been so cold in my life and I live Canadian winter every year. I asked the staff twice if they could adjust the temperature and was told that the whole floor was on the same thermostat so they could not because people preferred to sleep being cold rather than warm. I agree… to a certain extent. My teeth were clattering, I had to wear everything I owned to get through the night. Other than that, the staff was super friendly and helpful from check in to check out. The kitchen was tiny and not very clean, nowhere to sit on that floor except 2 tiny tables outside, I suspect it maybe had something to do with wanting people to go up to the roof restaurant. The bathrooms were ok but not the cleanest I’ve seen but not the worst either. People were respectful of noise mostly and the pods have power outlets and lights each which was convenient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space for young single travelers

Great location in Qtown. Vibe was very 18-30 yo single traveler. Music was a little loud in the bar/common area. No seating in the shared kitchen made meal times more challenging for our family group with a 6 month old infant. Rooms were clean and well organised, but very small. Bathrooms in the room were excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Jaswinder

Disliked: Cleanliness, property conditions & facilities
Toilet was not clean
Stayed 1 night in Dec 2024