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Pencarrow Luxury Lodge

4.5 star property

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Front of property
Double Room (The Silver Fern Suite) | Living area | Flat-screen TV, DVD player
Double Room (The Southern Cross Suite) | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
678 FRANKTON ROAD, Queenstown, 9300
  • Queenstown Gardens
    ‪5 min drive‬
  • Queenstown Mall
    ‪5 min drive‬
  • Skyline Queenstown
    ‪6 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

View all photos for Double Room (The Silver Fern Suite)

Double Room (The Silver Fern Suite) | Living area | Flat-screen TV, DVD player

Double Room (The Silver Fern Suite)

  • Lake view
  • Sleeps 3
  • 1 King Bed

Double Room (The Wakatipu Gold Suite)

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (The Southern Cross Suite)

Double Room (The Southern Cross Suite) | Premium bedding, in-room safe, desk, iron/ironing board

Double Room (The Southern Cross Suite)

  • Lake view
  • Sleeps 2
  • 1 King Bed

Double Room (The Lighthouse Suite)

  • Lake view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Pencarrow Luxury Lodge

Luxury guesthouse in Queenstown with free parking
Along with laundry facilities, this guesthouse has a library and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and barbecues.
Pencarrow Luxury Lodge offers 4 air-conditioned accommodations with Hot tubs and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with in-room jetted baths, slippers, designer toiletries and complimentary toiletries.

This Queenstown guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

During your stay at Pencarrow Luxury Lodge, you'll be within walking distance of Lake Wakatipu. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Full breakfast offered for a fee
  • Amenities include laundry facilities, a terrace and library
  • 13 minutes on foot from Lake Wakatipu and a 5-minute drive from The Kingston Flyer
As a guest of Pencarrow Luxury Lodge, you'll find a library, a terrace, and barbecue grills. WiFi is free in public spaces. The luxury Pencarrow Luxury Lodge also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.
Guests can enjoy full breakfast for a fee.
Room service is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: NZD 39 per person

Things to do

  • Library

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 39.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 10 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Pencarrow Luxury Lodge Queenstown
Pencarrow Luxury Queenstown
Pencarrow Luxury
Pencarrow Luxury Queenstown
Pencarrow Luxury Lodge Guesthouse
Pencarrow Luxury Lodge Queenstown
Pencarrow Luxury Lodge Guesthouse Queenstown

Pencarrow Luxury Lodge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay away from tourists

This is a beautiful location, beautiful building and a luxury stay. The welcome was warm and friendly, the suite was excellent. I wanted to relax after days on the road, and this let me do exactly that. The view was superb, and the amenities excellent.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No onsite presence but responsive to calls. Nice location and room. Poor internet.
Stayed 1 night in Feb 2020

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View from the top of hill

Huge room with coffee/tea making equipment. Very clean. Patio with table and chairs outside to enjoy the lake view.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
We had a large spacious room with everything we needed. We did not see any staff during our 3 night stay but this did not cause any problems for us. The property is quiet and has old world charm. It was to far from the centre of Queenstown for us to walk but if your young and fit you probably would not mind. The property is a little dated.
Stayed 3 nights in Jan 2020

8/10 Good

Moune, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lake view is astounding and the unit very spacious (large bedroom, den and bathroom)
Stayed 3 nights in Jan 2020

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise pity gardens & entrance bit untidy but room was awesome
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Disliked: Cleanliness
Lovely location with exceptional views. The place is shabby around the edges..needs better housekeeping and yard tidying. First impression was not good but the place grew on us after two nights. Really nice bathroom. Good bed. Very spacious room, but needed a good cleaning ..especially dusting. Some areas had weeks of dust layers. This is not a “luxury” lodging by any account.
Stayed 2 nights in Nov 2019

6/10 Okay

George

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Dated

The outside is neglected and not worthy of 4 stars. Inside is dated. The manager was very friendly. There is only a small table for reception and a phone number should you need the Manager. The view was stunning from the room. However it needs a good dust. We didn’t have a hand towel or bath mat. Magazines are from 2015. The hotel needs money spent on it.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful views. Comfortable bed. Plenty of parking. Very clean. Needs a little tlc. For example, blown lightbulbs made room a little dark. A kitchenette would be a useful addition. Instructions for wall heater would have been good.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had made a real effort to take care of all the small things
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not customer service, not a working phone, TV not connected. Not a welcoming place.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodation with excellent visitor facilities, 1st class views and a pleasurable experience for 2 days. Would rate it the equal of any holiday hotel that we have used. Would be our first choice when visiting Queenstown.
Stayed 2 nights in Dec 2018

8/10 Good

lou, cincinnati ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

We loved this hotel. It had a fabulous view and was near downtown.
Stayed 4 nights in Mar 2018

6/10 Okay

Ellen , NSW Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Really needs updating but very nice staff

We though the hotel would be right on the lake, however it was up some very steep roads, so that was disappointing. At roughly 9 minutes drive form Queenstown CBD, it was too far to walk comfortably. The hotel room (the Wakatipu Gold Suite) was quite old fashioned, however to it's credit it was very clean and tidy. The hotel could be quite nice, but it needs a huge tidy up in the gardens and the rooms need updating - they feel quite oppressive with the dark paneled wood ceilings (at least our suite felt like that). The mattress was old so wasn't very comfortable. Also, there was no air conditioning in our suite (it was cool weather so that was no problem). On a positive note, the young man working there was very polite. As there was no phone in the room (and we didn't have roaming on our mobiles) he lent us a mobile for us to be able to call cabs. I must also comment on the generous toiletry supplies in the bathrooms, very thoughtful. We wouldn't stay here again, as it wasn't to our taste, was too far from town, and was difficult to access comfortably by foot due to steep road, but the young man working there (Rodman) was nothing but kind, welcoming and helpful.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern with European class.

Incredible location high up on a cliff overlooking the lake. Classy, quiet, elegant.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hilltop Retreat

Beautiful Boutique Lodge 5 minutes from all of the central Queenstown action. If you want to be in the middle of the maylay then this may be a little removed for you, but if you are looking for a spacious, boutique retreat with great service and a tremendous view then definitely consider the Pencarrow Luxury Lodge.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We did not want to leave

It was a very nice place. We had the Southern Cross Suite. Nice view over the lake. Everything was perfect.
Stayed 3 nights in Feb 2020

10/10 Excellent

Nic, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekter Ort zum relaxen

Zum Abschluss nochmal so richtig gut grhen lassen kann man hier, allerdings nicht grade günstig. Sensationell auch das Frühstück, dasman dazubuchen kann. Toller Seeblick inklusive
Stayed 1 night in Jan 2018