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Embassy Suites by Hilton Raleigh Crabtree

3.5 star property

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Photo gallery for Embassy Suites by Hilton Raleigh Crabtree

Lobby
Lobby
Front of property – evening/night
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
4700 Creedmoor Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪4 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, Shelley Lake Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

49-inch LCD TV with cable channels, TV, video game console

Room

9.0 out of 10
Wonderful
(27 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Premium Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

King, Premium Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Corner

9.8 out of 10
Exceptional
(12 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video game console

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, in-room safe, blackout curtains, soundproofing

Premium Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch LCD TV with cable channels, TV, video game console

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

49-inch LCD TV with cable channels, TV, video game console

Standard Suite

9.0 out of 10
Wonderful
(54 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

King Suite

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, blackout curtains, soundproofing

Suite, 2 Double Beds

8.0 out of 10
Very good
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

3Rm Premium Suite-1 King/2 Dbls/2Brdm/2 Baths

  • Sleeps 8

Two Double Suite

  • Sleeps 6

Premium Corner King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

Corner King Suite

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Similar properties

Exterior
Hilton Raleigh North Hills
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,339 reviews
The price is €104
includes taxes & fees
19 Dec - 20 Dec
Hilton Raleigh North Hills

About this property

Embassy Suites by Hilton Raleigh Crabtree

Hotel with free breakfast, 10-minute walk to Crabtree Valley Mall
This hotel features an indoor pool, a restaurant and a fitness centre. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas and coffee/tea in a common area.
Embassy Suites by Hilton Raleigh Crabtree offers 225 accommodations with laptop-compatible safes and video game consoles. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Embassy Suites by Hilton Raleigh Crabtree. During your stay, you're just a quick walk from Crabtree Valley Mall. You'll find features such as free breakfast, a free area shuttle and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Crabtree Valley Mall and 6 minutes from William B. Umstead State Park
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Embassy Suites by Hilton Raleigh Crabtree offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites by Hilton Raleigh Crabtree. A free area shuttle within 2.00 mi is available. Parking is available for a fee.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Raleigh Crabtree has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 mi
  • Covered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Laptop-compatible safe
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Raleigh-Crabtree
Embassy Suites Raleigh-Crabtree
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Raleigh Embassy Suites
Embassy Suites Raleigh-Crabtree Hotel
Embassy Suites Raleigh Crabtree
Embassy Suites by Hilton Raleigh Crabtree Hotel
Embassy Suites by Hilton Raleigh Crabtree Raleigh
Embassy Suites by Hilton Raleigh Crabtree Hotel Raleigh

Embassy Suites by Hilton Raleigh Crabtree Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1004 reviews
Rating 8 - Good. 210 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ferdinand, Laurelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. Free parking is a bonus. Convenient to the interstate.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyra

Stayed 1 night in May 2025

2/10 Terrible

Ellen, Charlotte

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The rooms are set up around an indoor atrium which is covered but the hallways are open into this (like a motel set up). The atrium is not well cooled and gets warm, stuffy, and very humid during the summer. The carpets in this central area/hallways had a really dank smell (should consider replacing with indoor/outdoor carpet as I think the carpeting is rotting due to the heat/humidity). Once inside a room there was good AC, which offsets this dankness once you are in a room/suite. WiFi is slow. The rooms were comfortable otherwise with comfortable beds. We asked for an extra blanket and the one sent up was not clean (had toothpaste on it, disgusting)-- I have never had that happen before- we asked for another and as far as I know the second one was clean? Another couple who stayed with our group brought their baby. A pen was sent up by the hotel for them but no sheets for it. A couple of days later the baby's father placed her in the pen and moments after discovered baby chewing on a cleaning rag the staff had left in the pen (suspect it was hung over the side of the pen and then fell in and was left). I know they complained about this also. The hotel is convenient to Crabtree Mall and other things. All in all was comfortable enough to sleep ok. But due to cleanliness issues we won't be returning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and great place to stay with kids, breakfast was awesome, the food at the restaurant is amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lori

My 4 stars really go to Jaylen, Mika, and Ricardo! Also, the very nice people during the manager’s reception and breakfast time. The property needs to be updated. The cleaning staff are lazy and act like they can’t see hair all over in the bathrooms. This was both times that I stayed here. I had to ask for cleaning supplies and rags to be left in my room. I watched a man act like he couldn’t see the multiple hairs in the shower. Someone came into my room, moved stuff around but never cleaned it. Then, when I called to the front desk, the lady that they sent up to clean told me to leave and had an attitude. On my first stay, I was told the shuttle can’t take me to the airport or pick me up. That was a complete lie. My second time, I found out that the shuttle can do airport rides. Made me spend extra for Ubers when I did not have to order an Uber. I will not stay at this property again!
Stayed 2 nights in Aug 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated praise for friendly, helpful, and welcoming staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, and well-maintained rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ginger

Stayed 2 nights in Aug 2025

10/10 Excellent

RaQuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very pleasant and enjoyable! The staff was very hospitable!
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, I really enjoyed talking to Paula! Clean room, very comfortable!
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay everyone was friendly
Stayed 2 nights in Aug 2025

8/10 Good

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite a nice stay. Wish they had options for 4.5 ratings. The phones in the room didn't work. But it was clean and the staff members were nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Dencil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jul 2025

10/10 Excellent

Cecil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 6 nights in Aug 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good. The facility was clean and well organized. It is looking a little old, especially parking garage and pool area. The carpet in the room could use replacement. It was a typical Embassy Suites and they are all getting a little outdated.
Stayed 1 night in Aug 2025

2/10 Terrible

Meryem

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You guys can do way more better than this crap, I I always stay with the family at embassy suites, always consistent and great service. This one is terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Hosted our family reunion. Great hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashley

Stayed 2 nights in Aug 2025