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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG

Exterior
Reception
Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Free daily buffet breakfast
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3618 New Bern Ave, Raleigh, NC, 27610
  • Place, African American Cultural Complex
    ‪3 min drive‬
  • Place, Coastal Credit Union Music Park at Walnut Creek
    ‪5 min drive‬
  • Place, North Carolina State University
    ‪9 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and free newspapers.
Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG offers 78 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG. During your stay, you'll be within walking distance of WakeMed Raleigh Campus. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Raleigh Flea Market and 8 minutes from North Carolina Museum of Natural Sciences
Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG also features complimentary newspapers in the lobby and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This Raleigh hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 746 reviews
Rating 8 - Good. 188 out of 746 reviews
Rating 6 - Okay. 81 out of 746 reviews
Rating 4 - Poor. 33 out of 746 reviews
Rating 2 - Terrible. 32 out of 746 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Ava at the front desk was great! We forgot our air pods in the room when we checked out and she called me to let me know they had them!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gary

Breakfast was fresh and hot and the room was clean and the bed very comfortable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities
Clean room, nice staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Stan

Liked: Cleanliness, amenities, property conditions & facilities
A very good experience. Front staff was very pleasant and professional. The entire property was well maintained and very clean, it did not smell musty like many properties smell, it was very clean. Breakfast was a home run ! It was fresh, hot, and god variety. It was great to see a property staff present to monitor the meal.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very nice rooms, and a great staff. The breakfast was a lot better than expected. They have a wide variety of breakfast food, and really great coffee. I would stay there again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cortney

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent, staff was pleasant. Affordable and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
This is my second weekend staying at the New Bern Ave location and everything was made easy to access clean rooms great hospitality and the manger has made sure I was comfortable. The staff always shows courtesy and have been nice and informative. I cant say more about the breakfast taste great and hot food is hot and cold food is cold. I’m on my way to the heated pool!!!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay while traveling
Stayed 1 night in Jun 2025
Verified

8/10 Good

Shamaine

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

TENEISHA

Liked: Cleanliness, amenities, property conditions & facilities
Hotel smelled amazing when you walk in. Front desk staff Genesis was very helpful, professional and friendly. Room was very clean. The whole hotel was clean. My husband and I even used the Gym and that was clean also. 10/10
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Yes, 120% anytime I encounter a staff member of the hotel, always asked me if I needed anything. Definitely I’ll recommend it to everyone else
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
They were on top of everything 🙌🙌👌👌👍👍
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
YES. THE STAFF WAS VERY POLITE, FRIENDLY, AND HELFUL.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It’s comfortable and the staff was kind.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

L'Toya

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, check in went smooth. Staff very friendly. Would stay again. Room was clean and smelled fresh!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! The room was comfortable, clean, and quiet!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice! Both hotel and room very clean!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay
Stayed 2 nights in May 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

Room was very nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and area very quiet. All of the staff were very friendly and accomodating to us. Breakfast was good. The area around the food and dining was very clean. Staff was very friendly. Air conditioning was very good.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Vannarith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay one night , Clean hotel , nice stuff
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Barbara S.

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was cold. Decorated very oddly and was overpriced for what you got
Stayed 2 nights in Dec 2025

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