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MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

Reception
Full-sized fridge, microwave, stovetop, dishwasher
Property amenity
Breakfast area
Business centre

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Parking included
  • Laundry

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • North Carolina State Fairgrounds
    ‪4 min drive‬
  • Carter-Finley Stadium
    ‪5 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

MainStay Suites Raleigh - Cary

Hotel with free parking, near Crossroads Plaza
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Raleigh - Cary. During your stay, you're just a quick walk from Amb Day Spa. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Crossroads Plaza and a few minutes from Lake Johnson
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Cary hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 272 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 148 out of 1004 reviews
Rating 2 - Terrible. 143 out of 1004 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Stayed 7 nights in May 2025

10/10 Excellent

Annabel

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Stayed 7 nights in May 2025

8/10 Good

Saw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place! I like it!
Stayed 1 night in Jun 2025

4/10 Poor

Hemantkumar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nothing to like
Stayed 1 night in May 2025

8/10 Good

Guillaume

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
quiet, clean and served my expectations.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible night sleep

The bed mattress was very squeaky and the pillows was extremely flat
Stayed 3 nights in May 2025

8/10 Good

Naomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was adequate for my needs, but not as nice as shown on the photos, the utensils, pots pans were dirty. I spend the first day cleaning
Stayed 9 nights in May 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness
It’s great place to stay
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Every single person that works here is super friendly. The manager is a real nice guy and the house keepers work hard to keep the rooms clwan. I literally saw one of the ladies climb on top of the counter to clean above the cabinets, wow!
Stayed 7 nights in May 2025

8/10 Good

William

Stayed 7 nights in May 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rude staff
Stayed 1 night in Mar 2025

6/10 Okay

June

Business traveller
Liked: Amenities
Was just there for a graduation and spent one night nothing too great about the hotel it was a little difficult to find because it was tucked away and the GPS rerouted to a confusing
Stayed 1 night in May 2025

2/10 Terrible

Daniela

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and convenient

A little hard to find (no signage). It was convenient once we found it but the shower head needs to be replaced and the light in the gym needs to stay on. Other than that it was a pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

10/10 Excellent

Mirium

Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to find...weird location. But i enjoyed my stay
Stayed 1 night in May 2025

10/10 Excellent

Rosmary

Stayed 8 nights in May 2025

2/10 Terrible

Doug

Disliked: Cleanliness, property conditions & facilities
Horrible smell , noisy with people and animals at all times if the night . Staff denied canceling reservation
Stayed 9 nights in May 2025

2/10 Terrible

Prasad

Travelled with family
Disliked: Cleanliness
We ended up booking another property after seeing the condition, and talking to the rude front desk operator. We didn’t have the option for a refund, but decided we would rather stay at a clean decent place.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Meh.

I understand it’s a budget hotel. However, the photos are outdated. The gym has 3 rickety old machines and there is no breakfast offered as advertised in the photos. Not a dealbreaker, but the facility should update the descriptions and photos so customers can have an adequate expectation.
Stayed 1 night in May 2025

4/10 Poor

KeVonna

Disliked: Cleanliness, amenities, property conditions & facilities
This property looks nothing like the pictures. I did not feel safe so I had to book another reservation. The front desk clerk was nice though. The spaces are outdated and gives “dirty”. The bottom of the doors are dirty and everyone is loud. The furniture in the room are not the best. This property is the definition of “you get what you pay for”.
Stayed 1 night in May 2025

2/10 Terrible

Chelsea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room we booked was not available. Put us in a room with a pull out, no sheets provided. Was near loud dogs barking in other rooms. Just not was expected nor what we paid for.
Stayed 1 night in May 2025

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