Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

3.5 star property

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Photo gallery for Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Meeting facility
Reception
Exterior
Seasonal outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available

Explore the area

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4700 Emperor Blvd, Durham, NC, 27703
  • Research Triangle Park
    ‪18 min walk‬
  • Lenovo
    ‪3 min drive‬
  • Brier Creek Commons
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪6 min drive‬

Room options

Traditional Room, 1 King Bed (Hearing Accessible, w/ Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Tub)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Hearing Accessible, w/ Roll-in Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Hearing Accessible, w/ Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Studio Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Hotel in Durham with free airport shuttle and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP offers 331 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Imperial Hotel Raleigh-Durham Airport/RTP. During your stay, you'll be within walking distance of Research Triangle Park. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Seasons Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 2-minute drive from Research Triangle Park and 11 minutes from North Carolina State University
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 14288 square feet (1327 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Imperial Hotel Raleigh-Durham Airport/RTP. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3.5-star Durham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 6:30 AM to 9:00 AM.
Seasons Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
&More by Sheraton – This café specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 9:00 AM on weekends; USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Seasons Restaurant

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 14,288 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (94 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Self-parking fee: USD 10.00 per day
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Imperial
Imperial Sheraton
Sheraton Imperial
Sheraton Imperial Durham
Sheraton Imperial Hotel
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Durham
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel Durham

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 826 reviews
Rating 8 - Good. 233 out of 826 reviews
Rating 6 - Okay. 88 out of 826 reviews
Rating 4 - Poor. 40 out of 826 reviews
Rating 2 - Terrible. 23 out of 826 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Martha, Tomball

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property itself is nice. It's located in an office park so there's nothing at walking distance. The Hotel overall was clean, however, its an older hotel and the entire second floor and ny room smelled like old cigarettes. I am sure it's embedded into the building and they can't get rid of it, I had a headache the entire first night. The lobby also smelled like natural gas; im not sure if that's the norm. I aslo had a bad experience with the shuttle service. I was told it lest to the airport at the top of each hour, however when I arrived at the lobby i was told they would not be shuttling guests because they had a "special group " to transport and if i wanted to get a ride I would have to wait for the next hour. OUTSIDE of that, the cleaning staff, the front desk and the syat the coffee shop were great
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My two night stay was comfortable, quiet and I enjoyed the atmosphere. Would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Shawn

Stayed 3 nights in May 2025

10/10 Excellent

Aliyana

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great service! Beautiful lobby!
Stayed 2 nights in May 2025

10/10 Excellent

Gaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff were really friendly
Stayed 1 night in May 2025

10/10 Excellent

Narendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in May 2025

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful & friendly. The omelet to order at the buffet breakfast was delicious. Suggestion: extra blankets & exhaust fan in the bathroom.
Stayed 5 nights in May 2025

4/10 Poor

Carole

Disliked: Staff & service, property conditions & facilities
Staff left our room door open for an unknown period of time (we were gone about 10 hours) , didn't replace dirty towels, put trashcan on top of suitcases instead of putting it back in the bathroom. Dirty glassware was left in the room each day. Busy mother's day & graduation weekend for them but these things should be almost muscle memory items to do. Bar service was slow which seems odd as this is generally a money maker... it was not busy. Head bartender seemed to deliberately slow walk ingredients for our drinks. Can't recommend this place
Stayed 3 nights in May 2025

8/10 Good

Darrick

Travelled with family
Liked: Amenities
Location to the airport
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation Day Stay

The stay was amazing. I could check in late, get to my room, and relax, and the hotel had amazing amenities. Because I was only there for a night, I could not enjoy them all! The addition of a microwave would be helpful for future guests.
Stayed 1 night in May 2025

8/10 Good

Lastiana

Stayed 2 nights in May 2025

10/10 Excellent

Tosin

Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmine

Stayed 3 nights in Apr 2025

10/10 Excellent

Jazzlyn

Stayed 3 nights in Apr 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Clinton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marquis, Ozark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional. Having a shuttle to pick us up from the airport and take us back was very helpful as well. We definitely will be back again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the accommodations were perfect. Love the breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

qiang

Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Antaysia

Stayed 2 nights in Apr 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

8/10 Good

Komesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was at 3pm, I arrived at 5pm and still had to wait 30 mins for an available room. After traveling, the last thing you want to do is wait to relax.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an outstanding experience from start to finish. The check-in process was smooth and welcoming, with the front desk staff going above and beyond to make me feel at home. My room was spotless, modern, and incredibly comfortable, with thoughtful touches like complimentary bottled water. The hotel amenities were top-notch — I especially enjoyed the fitness center. Breakfast was delicious with a wide variety of fresh options, and the service was consistently attentive without being intrusive. What truly set this hotel apart was the staff. Every team member I encountered was friendly, professional, and eager to help. Whether it was restaurant recommendations or arranging transportation, they handled everything with a smile. I will definitely be returning on my next trip and would recommend it to anyone looking for a high-quality, memorable stay.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seems like the room is newly renovated.
Stayed 1 night in Mar 2025