6/10 OK
Family
27.7.2012
Hyvää: Siisteys ja huoneen mukavuus
Family vacation
Rented 2 rooms for family of 5 persons. Looks like the rooms have differences in their facilities. Other room in the first floor had hot tub but the other room didn't. One of the rooms had one broken light and the toilet air ventilation didn't work so all the humid air stayed longer in the apartment. Breakfast was great compared to the expectations. The first morning (7/22) the receptionist lady was very helpful and willing to service, the next two mornings (7/23 and 7/24) another lady was there and she was very passive and we were missing all kinds of breakfast items. Only when her boss showed up in the morning she started to act like she was servicing the customers. Air conditioning is there but no fresh air is coming to the apartments so the only way to really get the apartment fresh air is to keep the window open while you are in the room (for security reasons the window should be closed during the times you aren't there). Without this passive lady in those two mornings we would have given rating of 4 for the service, now gave 3 for the service.
