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Hotel des Arcades

3.0 star property

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Photo gallery for Hotel des Arcades

Desk, blackout curtains, soundproofing, iron/ironing board (on request)
Front of property – evening/night
Exterior
A hotel reception area with a reception desk, a blue carpet with 'HOTEL' text, a staircase, and a large painting on the wall.
A modern hotel lobby with a wooden reception desk, seating area, and a dining space.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
16 Passage Subé, Reims, Marne, 51100
  • Place, Notre-Dame de Reims
    ‪6 min walk‬
  • Place, Place Drouet d’Erlon
    ‪7 min walk‬
  • Place, Mars Gate
    ‪9 min walk‬

Room options

View all photos for Standard Double Room

A neatly made bed with a dark headboard, a bedside table with a lamp, a chair, and a desk with a plant.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board (on request)

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room, Multiple Beds, Accessible, Non Smoking

A modern hotel room with a large bed, a desk, and a chair.

Comfort Quadruple Room, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, 1 Single Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board (on request)

Comfort Single Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board (on request)

Deluxe Double Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room, Multiple Beds, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board (on request)

Comfort Triple Room, Multiple Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, blackout curtains, soundproofing, iron/ironing board (on request)

Standard Double Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, 1 Twin Bed, Non Smoking

A neatly made bed with white and gray bedding, a dark headboard, a small desk with a lamp, a chair, and a potted plant.

Comfort Single Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, bedside table, TV, and a door.

Deluxe Double Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Front of property
Hôtel Bristol Reims
Reims City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 766 reviews
The price is €67
includes taxes & fees
9 Aug - 10 Aug
Hôtel Bristol Reims

About this property

Hotel des Arcades

Along with a restaurant, this smoke-free hotel has concierge services and laundry facilities. WiFi in public areas is free. Additionally, a front desk safe, ATM/banking services and a banquet hall are on-site.
Hotel des Arcades offers 28 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Hotel des Arcades. During your stay, you're just a quick walk from Notre-Dame de Reims. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a playground
  • Steps from Subé Fountain and Square Saint-Jacques
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. Hotel des Arcades also features a vending machine, concierge services, and laundry facilities.

This 3-star Reims hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Hotel des Arcades has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 6 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 13 for adults and EUR 10.50 for children
  • A restaurant

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 6 per pet, per night
  • Maximum 2 (weight limit: 77 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 10.50 for children
  • Nearby parking fee: EUR 6 per night (492 ft away)
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Arcades Reims
Arcades Reims
Hotel des Arcades Hotel
Hotel des Arcades Reims
Hotel des Arcades Hotel Reims

Hotel des Arcades Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 261 reviews
Rating 8 - Good. 110 out of 261 reviews
Rating 6 - Okay. 41 out of 261 reviews
Rating 4 - Poor. 10 out of 261 reviews
Rating 2 - Terrible. 8 out of 261 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has a fabulous location and there was a family room with multiple beds, which we needed. However, the room was so tiny and we could hear everything through the walls.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Carole

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good for 2 nights max. No amenities, breakfast is very limited for 12$. Room was clean and within walking distance to most things.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Tracy

Disliked: Amenities, property conditions & facilities
We stayed in a family room on a Saturday night so we parked quite conveniently in a side street a few minutes walk away. The location is excellent right on the main street so really handy for bars, restaurants and shops. The hotel is very basic and the decor is very tired but it was perfectly adequate for one night stopover on the way back from the Alps
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
the whole experience was good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Petra

Liked: Staff & service, property conditions & facilities
Nice hotel in a convenient location.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Comfy bed, friendly staff

Check in easy, friendly. Bed comfy, all fine for a quick overnight stop.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Brilliant location between trains and shopping.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, like lying on a firm marshmallow.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for sightseeing and xmas market
Stayed 1 night in Dec 2024
Verified

8/10 Good

lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, quiet room
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very well located for shopping, restaurants and tourist attraction (20 min walk from the Cathedrale).
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in an ideal position

The wonderful blonde girl at check-in could not be more helpful when I checked in and and when I checked out. She was incredible. Ideal place central to everything.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly and helpful manager, and comfortable well appointed room. Good breakfast.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel is in a great location with just a short walk from the station and surrounded by lots of dining options. Cathedral and other tourist sites are also close. The room felt quite spacious and the bathroom had evidently been recently renovated.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Jasna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had trouble with the parking meter and the guy from reception came and helped me. Great location.
Stayed 1 night in May 2025
Verified

6/10 Okay

Michele

Liked: Cleanliness

Convenient hotel in Reims

This hotel was convenient and the staff pleasant. Great location in Reims to see the city. Breakfast was reasonable. The room and bathroom was quite small and sparse. I would stay here again given the price and location.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay near train station, shops and restaurants. Short walk to Cathedral and museums. There was an issue with the room readiness but the management made the necessary adjustments and corrected the issue. Staff was pleasant and welcoming. Air conditioning was excellent.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I speak little French, the staff were very polite and did their best to assist.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jorn

Liked: Cleanliness, staff & service

Not for guests goung there by car

N8ce, small hotel in city. But really not easy to find parking, so don't choose the hotel 8f you're travelling by car. Kind reception service, but breakfast could be better.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very convenient budget-priced location in Reims - the reception welcome was good and thorough in providing information for the stay. Good size bed, comfortable in a well-lit room with a desk for working etc. Clothing space small but adequate with enough space to hang clothes. Bathroom and shower also adequate and clean. Enjoyable stay.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in fine middle of Reims which was lovely. Everything was fine.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Henry

Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location. Nice staff. Bathroom terrible. Strong humidity odor.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

ysbrand

Disliked: Cleanliness, property conditions & facilities, room comfort

Very old hotel

The room was not very clean. The bathroom was old and not clean. I didn’t want to take a shower. The bed was ok. I wouldn’t stay Here again.
Stayed 1 night in Sep 2025

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