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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property

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Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets
Lobby
Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
10961 W Broad St, Richmond, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Elk's Lodge
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Suburban hotel in Richmond with free parking
Along with conference space, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations, with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites - Richmond - West End - I-64. During your stay, you'll be close to Short Pump Town Center. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking and extended parking
  • Amenities include a front desk safe, conference space and laundry facilities
  • Just a 5-minute drive from Short Pump Town Center and a few minutes from Elk's Lodge
  • Pets welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Richmond - West End - I-64, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Extended Stay America Select Suites - Richmond - West End - I-64 also features a front desk safe and a lift. Free self parking is available.

This Richmond hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

6.2
Rating 10 - Excellent. 315 out of 1001 reviews
Rating 8 - Good. 128 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 163 out of 1001 reviews
Rating 2 - Terrible. 272 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Destiny

good
Stayed 2 nights in Sep 2025

10/10 Excellent

April

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. It's so convenient for me. So close to my job and on the bus line. Helps a lot. The staff is friendly and the room is clean. No bugs. And the little problem I had, they fixed it right away.
Stayed 1 night in Sep 2025

10/10 Excellent

Najwa

Liked: Cleanliness, staff & service, property conditions & facilities
I love extended stay at West End Richmond. Staff are polite. Place is clean
Stayed 1 night in Sep 2025

10/10 Excellent

Najwa

Liked: Staff & service, property conditions & facilities
Love this place easy parking. Room are clean and spacious
Stayed 2 nights in Sep 2025

10/10 Excellent

Najwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to rooms, laundry and trash. Rooms are clean and service is great
Stayed 3 nights in Sep 2025

6/10 Okay

Karin

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
This is our 2nd time staying at Extended Stay. The location is excellent for our purposes and there are plenty of food choices in the area. The bed is very comfortable and, if needed, the room is provisioned well down to the supplied coat hangers. We even had 4 pillows to choose from. My only complaint is the floor. Whatever they're using to clean, it is sticky. This is not an upper end hotel, but for the price, this particular one is in a safe and fairly quiet area. Our room is clean and comfortable, I just wear shoes or flip flops.
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Travelled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

keneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goodl
Stayed 1 night in Aug 2025

10/10 Excellent

Jeniffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a night and my room is clean .
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit place , clean room and everything convenient .
Stayed 1 night in Aug 2025

10/10 Excellent

keneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exeptional
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean . Bed was comfy . Frontbdesk clrek was very friendly and profesional . If you have expactation that hotel was not for . Very budgetable hotel . Everything is convenient . Liked it always .
Stayed 1 night in Aug 2025

2/10 Terrible

Gregory

Stayed 1 night in Aug 2025

10/10 Excellent

Raven

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

BRIAN

Stayed 2 nights in Aug 2025

4/10 Poor

Tamera

Travelled with partner
Disliked: Amenities, property conditions & facilities
We saw a rat running outside first thing..there was no soap or necessities in the room and to top it off we saw a roach.. disgusting and we wont be returning
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a budgetable . Riom was not upgraded but clean . As a exterior property hotel is quit . Didnt see anything in my check in time . Was a nice stay .
Stayed 1 night in Aug 2025

2/10 Terrible

brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drug and alcohol use open in the parking lot. Domestic violence situation prompted 4 Henrico County police to arrive to settle a noisy and violent situation. The room had been smoked in previously (non smoking facility). The shower was disgusting and used soap still in the shower. Place was filthy and disgusting. Staff on duty could care less as he visibly did not want to be at work. Would never return or recommend this location.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Negative one star

Roaches , bed stains, dirty sticky floors, wall stains bathroom tub had mold , trash bags to cover pieces under the sink , extremely nasty … also men standing outside late at night and had dirty shoes in the hallway and also stains all on the grounds and smell like urine.. the person at the front desk said he don’t speak English and late at night and noone works the desk this place is not worth the price, I’m so happy we left ,
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all my experience. Room was clean thats all the matters
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 4 nights in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk person is helpfull . It was easy checking . Room wise was clean and not bad at all . Will be back .
Stayed 1 night in Aug 2025

10/10 Excellent

keneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked it
Stayed 1 night in Aug 2025

10/10 Excellent

Barabara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was a nice stay with clean room . Also staff are friendly .
Stayed 1 night in Aug 2025