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Hampton Inn & Suites Richmond Short Pump

2.5 star property

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Photo gallery for Hampton Inn & Suites Richmond Short Pump

Exterior
Lobby
Business centre
Free daily buffet breakfast
1 bedroom, desk, laptop workspace, WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
12341 West Broad Street, Richmond, VA, 23233
  • Place, Sheltering Arms Institute
    ‪19 min walk‬
  • Place, Short Pump Town Center
    ‪2 min drive‬
  • Place, University of Richmond
    ‪15 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

1 bedroom, desk, laptop workspace, WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby
Drury Plaza Hotel Richmond
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 2,798 reviews
The price is €111
includes taxes & fees
18 Nov - 19 Nov
Drury Plaza Hotel Richmond

About this property

Hampton Inn & Suites Richmond Short Pump

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room and a 24-hour front desk.
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with a hairdryer and free toiletries. This accommodation is furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay-per-view films. Microwaves and coffee/tea makers are provided. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Richmond Short Pump. During your stay, you'll be within walking distance of Short Pump Town Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free Motorhome/coach/lorry parking
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Short Pump Town Center and 15 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Richmond Short Pump offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Richmond Short Pump also features a front desk safe and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 391 reviews
Rating 8 - Good. 58 out of 391 reviews
Rating 6 - Okay. 14 out of 391 reviews
Rating 4 - Poor. 7 out of 391 reviews
Rating 2 - Terrible. 11 out of 391 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Delton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tynetta, Waldorf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and comfortable. Friendly front desk staff. I’d definitely stay again. Had to pay $10 to park of which I was told they recently started charging a parking fee.
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Amenities
Smooth checkin
Stayed 1 night in Aug 2025

10/10 Excellent

Kippi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William was amazing at check-in! So personable, really welcoming! After a long travel day, his warmth was truly appreciated! The coffee/tea bar with everything you might need and available at all times is a really nice touch! The room was extremely clean and the ONE products available in the bath smelled divine! This hotel is very conveniently located to lots of shopping in Richmond as well as easy access to the highway. I cannot say enough positive things about this hotel! Thanks for a most enjoyable stay! I will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Toya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Clean and cozy! Would highly recommend!
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY NICE PROPERTY; CLEAN & SPACIOUS & QUIET; A STORM CAME THROUGH SATURDAY NIGHT & KNOCKED THE TV OUT WAS THE ONLY ISSUE WE HAD
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the weekend while visiting with family. It was very clean, quiet, the staff was very friendly, and the location was perfect. Would definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel Manager was amazing according our stay we’re definitely will be returning. Thanks
Stayed 4 nights in Jul 2025

10/10 Excellent

sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, nice staff…
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. We stayed for a soccer tournament and the second night also happened to be my daughter’s birthday, William from the front desk was helpful and offered to store the surprise balloon bouquet for me.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable

Nice sized room for their cheapest rate. Bed was comfortable. The shower had plenty of hot water. Nice pool but no hot tub. At check out, front desk staff went out of her way to be helpful. We were very impressed. The woman running the breakfast was energetic and friendly - she put out hot things regularly so all guests had a nice breakfast. Great breakfast. This was our second stay there. First was so nice that we came back. Right across the street is the sprawling Short Pump shopping.
Stayed 1 night in Jun 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service all around, very quick. Room was very clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Staff very friendly and accommodating. Breakfast was good and far better than expected. Very clean and comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Chrystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean. The room was what you would expect...it was clean and comfortable...breakfast was good. The staff was very nice. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always 5 star.. 5 star staff, rooms and safety. We have stayed her like 10 times. We stay here every time we come to DC to get away. They are the best
Stayed 1 night in Jun 2025

10/10 Excellent

Leta W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was there were no luggage carts available when we checked in.
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, amenities, property conditions & facilities
I loved the way the rooms were decorated. So modern and new age. Super clean. Bathroom was fabulous. Hotel as a whole was so quiet and clean and in a great area of short pump. I will be back again and again. Cant wait until my next stay.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025