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Holiday Inn Express Richmond Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond Airport by IHG

Free daily buffet breakfast
Meeting facility
Indoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Pool
  • Gym

Explore the area

View in a map
491 International Center Dr, Sandston, VA, 23150
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Club lounge access

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(36 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Single Bed

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  • Free airport shuttle
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The price is €126
includes taxes & fees
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About this property

Holiday Inn Express Richmond Airport by IHG

Suburban hotel with free breakfast and free airport shuttle
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Holiday Inn Express Richmond Airport by IHG offers 100 accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond Airport by IHG. During your stay, you'll be close to White Oak Village. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from White Oak Village and 10 minutes from Edgar Allan Poe Museum
  • Free airport and local-area shuttle service
Holiday Inn Express Richmond Airport by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. The business-friendly Holiday Inn Express Richmond Airport by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle during limited hours and An area shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sandston hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 9:00 AM to 5:00 PM
  • Free area shuttle
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 5 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 600 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond Airport
Holiday Inn Express Richmond Airport
Richmond Airport Holiday Inn Express
Holiday Inn Express Richmond Airport Hotel
Holiday Inn Sandston
Holiday Inn Express Sandston
Sandston Holiday Inn
Holiday Inn Express Richmond Airport Hotel Sandston

Holiday Inn Express Richmond Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

LeAnne

Stayed 1 night in Aug 2025

6/10 Okay

Brenda

The hotel seemed clean. The room I am in smells of moisture. Bad smell. I would complain if I was staying more than a quick night. Bad smell in room l.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stays.

Very professional and courteous. Breakfast was great!!
Stayed 2 nights in Jul 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, amenities
Property was close to airport and provided airport shuttle. Not all the staff seemed happy. You had one that was really friendly and then others that were just dismissive to guest. I have stayed at Holiday Inn Express on several occasions and always enjoyed good breakfast and friendly staff. The one single thing at this hotel that was really disappointing was the breakfast. Coffee was watery, choice of breads stale, cinnamon roll was not fresh. Everything was on styrofoam plates which I thought was so not eco friendly at all
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Hotel was very nice and clean. Staff were friendly and responsive, and cleaning staff was great. The pool was nice and the complimentary breakfast might have been the best I’ve ever had at a hotel. Great value.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet, clean. Up to the usual Holiday Inn Express standards.
Stayed 4 nights in Jul 2025

6/10 Okay

Marion

Liked: Cleanliness, staff & service, room comfort

The main amenitie the pool didn't work

Stayed 3 nights in Jul 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2025

6/10 Okay

Dale

Stayed 4 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Darrell

Stayed 2 nights in Jul 2025

10/10 Excellent

Barry, Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Capers

Liked: Amenities
Great room very clean hotel
Stayed 1 night in Jul 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Julia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel staff was very nice but the hotel is very worn down. The furniture in the room was ripped, the carpets old and smelly. The pool was gross.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to RIC airport via hotel shuttle; vary accommodating staff
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone of the staff were so friendly and helpful. The room was very quiet. Breakfast was really excellent, fresh with a different selection of hot items each day we were there. And we really appreciated having fresh coffee available in the lobby all day. We had a wonderful stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Ronit

Travelled with family
Liked: Staff & service
The toilet in our room didn’t flush when we got there. We asked for another room but the hotel was booked. The front desk person suggested to jiggle the inside of the toilet on our own. A maintenance person was never sent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Barry, Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025