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Omni Richmond Hotel

Property class: 4

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Photo gallery for Omni Richmond Hotel

Lobby
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
Presidential Suite, 1 Bedroom, 2 Bathrooms | Living area | 49-inch LCD TV with cable channels, TV, pay films
Sun deck
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
100 S 12th St, Richmond, VA, 23219
  • Place, Shockoe Slip
    ‪1 min walk‬
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Virginia Commonwealth University
    ‪17 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 Bedroom, 2 Bathrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) | Hallway

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 2 Double Beds (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (Luxury)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Luxury)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 Queen Bed (Luxury)

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(42 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(58 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(74 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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4.2 out of 5, Very good, 1,370 reviews
The price is €146
includes taxes & fees
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About this property

Omni Richmond Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Omni Richmond Hotel offers 359 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us they can't get enough of Omni Richmond Hotel's great location. During your stay, you're just a quick walk from Broad Street. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Westham Tavern
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Shockoe Slip and 6 minutes on foot from Virginia Governor's Mansion
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Omni Richmond Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 161459 square feet (15000 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Omni Richmond Hotel. Parking is available for a fee.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Westham Tavern – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Westham Porch – This restaurant serves breakfast, brunch and lunch. Open daily.
Starbucks – This coffee shop serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Westham Porch
  • Westham Tavern

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (161,459 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 25 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Omni Richmond
Omni Hotel Richmond
Omni Richmond
Omni Richmond Hotel
Richmond Omni
Richmond Omni Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel Richmond

Omni Richmond Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 963 out of 1398 reviews
Rating 8 - Good. 256 out of 1398 reviews
Rating 6 - Okay. 96 out of 1398 reviews
Rating 4 - Poor. 42 out of 1398 reviews
Rating 2 - Terrible. 41 out of 1398 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raven

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes
17th floor view room
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy check in. Friendly, no wait, excellent room.
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great food, comfortable room. Excellent location to General Assembly
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovey hotel with active bar and great food.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Good hotel
Stayed 5 nights in Jan 2026

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

4/10 Poor

Amanda

Liked: Amenities
Disliked: Cleanliness
We were unable to get into our room until almost two hours after check in, due to full bookings and cleaning running behind. We were finally moved into a different room but before we checked out noticed someone left their used gum on one of the bedside lamps. Beyond gross! I had a very high opinion of the Omni brand, but this experience really turned me off.
Stayed 1 night in Jan 2026

10/10 Excellent

SUZANNE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Roshela

Liked: Cleanliness, amenities, property conditions & facilities
Service was great, room was spotless!
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and attentive staff.
Stayed 1 night in Jan 2026

4/10 Poor

Keri

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was very unorganized. We were finally given a room 2 hours past check in time, and for most of that time non of the amenities (coffee shop, restaurant) were open and we had already given our car to a very busy valet. The hallways and lobby were flooded with people and luggage waiting to get into a room. They said they would text when a room was available, but we never received a text. My husband had to go inquire after waiting 2 hours and a room was suddenly available. We were told the reason was that the hotel was full. Poor planning knowing how many rooms were booked.
Stayed 1 night in Jan 2026

10/10 Excellent

Martha

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Shower head was awesome and the robes spectacular. Just what we needed after a long drive from Boston. Ordered room service for dinner and everything was delicious.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtney W

Stayed 2 nights in Jan 2026

6/10 Okay

Steven

Travelled with partner
Liked: Amenities, property conditions & facilities
The Pros: 1) The bathroom was very clean, the hot water very hot, and good water pressure in the shower. 2) The valet staff are really great--special shoutout to Kenneth, who was very flexible and accommodating with a lot of in-and-out we had to do. 3) The neighborhood is cute, walkable, and has lots of great independent restaurants, bars, and cafes. 4) The bed was comfortable and the sheets and pillows looked and smelled clean. The Cons: 1) The room itself was only surface cleaned. We found a used Q-tip behind the trashcan, an empty beer bottle under the bed, an empty water bottle behind the tv stand, another one behind the far nightstand, and a very strange metal container under the mattress, which the cleaning staff should have noticed when they changed the sheets; further, the hard-to-vacuum areas were very dusty and, frankly, gross. 2) There is a severe lack of easily accessible electrical outlets for charging devices (which is why we were poking around in the dusty corners of the room) and the ones that were accessible didn't always work well. 3) Parking is very expensive: $45/night for valet (w/ unlimited in and out), or $35 for self-park in the hotel garage with additional charges for each entry and exit, and the front desk makes vague hints about vandalism to discourage parking in the garage across the street ($15/night, well lit, other cars were there, but exact change, cash only). All in all, a somewhat disappointing stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Jan 2026

6/10 Okay

Katelynn

Stayed 1 night in Jan 2026

8/10 Good

Tariq

Stayed 3 nights in Jan 2026

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2026

10/10 Excellent

Dirdre

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Veronica

Stayed 2 nights in Dec 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with a great view. Lovely bathroom plenty of towels and linen. The staff was welcoming kind and very professional. The hotel is beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

Cenia m

Liked: Cleanliness, staff & service, amenities
I love it.
Stayed 1 night in Jan 2026

10/10 Excellent

Sherry

Stayed 1 night in Jan 2026

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