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Quality Inn and Conference Center

2.5 star property

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Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board
Exterior detail
Indoor pool, pool umbrellas, pool loungers
Desk, blackout curtains, soundproofing, iron/ironing board
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Glenn Miller Park
    ‪4 min drive‬
  • Earlham College
    ‪9 min drive‬
  • Wayne County Fairgrounds
    ‪16 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Quality Inn and Conference Center

Pet-friendly hotel connected to the convention centre in Richmond with free breakfast
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
With your stay at Quality Inn and Conference Center, you're connected to the convention centre and just a quick walk from Old National Road Welcome Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Steps from Old National Road Welcome Center and a 2-minute drive from Richmond Mall
  • Pets welcome for a fee
Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square metres) and includes a conference centre. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,740 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 256 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 129 out of 1000 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Glenn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location Room door safety latch was missing No place to hang clothes other than in the bathroon. Very poor room lighting TV was very slow response to come on or change volume/channels. Bed was HARD.
Stayed 2 nights in Feb 2025

2/10 Terrible

Patty

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty. No kleenex tissue. Hook behind door broke. Elevator was unsafe
Stayed 1 night in Feb 2025

10/10 Excellent

albert, Middletown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel that actually had plenty of parking for trucks
Stayed 1 night in Feb 2025

4/10 Poor

Herbert

Travelled with family
Disliked: Property conditions & facilities
Maintenance was very poor swimming pool and exercise room was not open.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Joseph

Business traveller
Disliked: Property conditions & facilities, room comfort

Not sure I’ll stay again

The bed was terrible. The pillowcases had a peculiar smell to him.
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro, Floral Park

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Reba

Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
No good
Stayed 1 night in Jan 2025

2/10 Terrible

Jonanthan

Disliked: Cleanliness, property conditions & facilities, room comfort

Won't go back.

Building and rooms were cold. 3 floors of non working soda machines. Amenities all closed. Water connected backwards in bathroom sink. Breakfast juices really tasted off. One kind if muffins, at 8 a.m.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Very clean. Great bed. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Julius

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served it's purpose! Was disappointed the pool was closed for remodel; it should have been stated on the website
Stayed 1 night in Sep 2024

10/10 Excellent

Eliazar

Stayed 1 night in Nov 2024

10/10 Excellent

Wanda

Stayed 1 night in Nov 2024

10/10 Excellent

Donald, Eighty Four

Liked: Cleanliness, staff & service, property conditions & facilities
Walk to entrance from parking was difficult in snow.
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 1 night in Oct 2024

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is very lacking. Coffee in the breakfast area was bad.
Stayed 1 night in Nov 2024

10/10 Excellent

Adelina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Bare minimum hotel

Pool, workout room and pool table are not in service as advertised. Rooms were clean but the rest of the hotel was ruff. Multi colored paint patched hallway. Elevator dirty. Breakfast was a waffle maker… a dry cereal.. and white bread wrapped in plastic wrap. If you just need a place to sleep it is fine… not a family getaway type place… i have paid less for more.
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Stayed 2 nights in Oct 2024