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Quality Inn Richmond Airport

2.5 star property

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Photo gallery for Quality Inn Richmond Airport

Lobby
Front of property
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
5240 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Richmond Airport Hotel

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.8 out of 5, Good, (1255)
The price is €91
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Best Western Plus Richmond Airport Hotel

About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Richmond Airport. During your stay, you'll be within walking distance of White Oak Village. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include a business centre, a computer and an ATM
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to the airport and the clean guestrooms
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free.

This Sandston hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 310 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 145 out of 1003 reviews
Rating 2 - Terrible. 138 out of 1003 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Terrance

Stayed 2 nights in Mar 2025

4/10 Poor

Alfred

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Casey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had breakfast every morning, the usual breakfast items. Waffles, cereal, juice and coffee, oats, yogurt, and hard boiled eggs. Let me check in early which was nice. I was running late when I left and they didn’t make too big a deal of it. Bed was horrible, too soft and hurt my back. Smoke alarm went off one morning, not sure why, but very loud.
Stayed 4 nights in Feb 2025

4/10 Poor

jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Rich

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Over priced for such a dingy hotel. Hotel and room looked like the stop in the middle of repairs. Bathroom had missing tiles and baseboards. Beds were hard as a rock. Would not recommend
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Staff & service
Some guest were playing very loud music in one of the rooms..
Stayed 1 night in Mar 2025

2/10 Terrible

Kwamel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waste of money and dirty rags
Stayed 2 nights in Feb 2025

4/10 Poor

Elle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Keyona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jennifer D

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Anthony

Stayed 1 night in Feb 2025

10/10 Excellent

Nyheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Liked: Staff & service
Loved-Mrs. Brenda at the front desk she was amazing!! Dislikes- Bathrooms in rooms need exhaust. Without them the hallways smells horrible. During breakfast time the maintenance staff, although he was trying to help someone with the waffle maker, he was in the middle of mopping and did not wash his hands and touched several things such as the waffle maker and he removed the waffle mix container im guessing to have it filled. Again after touching his mop, broom and dustpan.
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Kiwhan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Please fix any broken furniture and facilities. Please clean AC and heater in each room. It was hard to breathe while running it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Denslo Allen

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing staycation!

The entire property was exceedingly clean. Staff were courteous and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Ricardo

Disliked: Property conditions & facilities, room comfort
They did not have the room that I had reserved. The television was not working consistently and after four maintenance attempts I just went to bed and watched my I pad.
Stayed 1 night in Jan 2025

8/10 Good

Lawanda

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised that for the price I felt safe in a clean hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Petrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brenda is wonderful , 2nd time here before we catch plane
Stayed 1 night in Jan 2025

6/10 Okay

Katelyn

Stayed 1 night in Jan 2025

8/10 Good

Salvador

Liked: Cleanliness
Stayed 10 nights in Oct 2024

2/10 Terrible

Delcey

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
I like the area for the convenience to downtown and the restaurants and shopping that is near. However, I was not pleased with my short stay. I arrived at 250 pm and was checked in but was told that I had to wait 10 minutes to go to my room. I went to get my things and boy friend and came back and still had to wait. Got to room and relaxed. Fell asleep and boy friend woke up and said something bite him. We both got up and turned the lights on to find a bed bug in the sheets. I went to the front with the bug in a cup to let them know. I asked to be credited my stay and deposited. The clerk walked away talking on the phone to someone. When I returned to the desk he stated that he had credited the account back. He was not apologetic or sympathetic in no way. He even tried to pretend like he didn’t know what kind of bug it was. The hotel also was supposed to be smoke free. When I walked in the hotel I immediately smelled Black and Milds. Also to mention the smell of cannabis in the halls.
Stayed 1 night in Jan 2025

10/10 Excellent

Latoya

Stayed 1 night in Jan 2025

6/10 Okay

Beth

Travelled with family
Disliked: Staff & service, amenities
Nothing special - just needed a place to sleep and this location was ok for that
Stayed 1 night in Jan 2025