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Quality Inn Richmond Airport

2.5 star property

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Lobby
Lobby
Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
5240 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(51 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Best Western Plus Richmond Airport Hotel

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.8 out of 5, Good, 1,367 reviews
The price is €75
includes taxes & fees
17 Sept - 18 Sept
Best Western Plus Richmond Airport Hotel

About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Richmond Airport. During your stay, you'll be within walking distance of White Oak Village. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include a business centre, a computer and an ATM
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free.

This Sandston hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 318 out of 1005 reviews
Rating 8 - Good. 220 out of 1005 reviews
Rating 6 - Okay. 187 out of 1005 reviews
Rating 4 - Poor. 144 out of 1005 reviews
Rating 2 - Terrible. 136 out of 1005 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Robert, Richmond

Liked: Cleanliness, staff & service
Excellent stay. Cleanly and restful.
Stayed 1 night in Jun 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mendez

Stayed 2 nights in May 2025

4/10 Poor

Benjamin

Business traveller
Disliked: Amenities, property conditions & facilities
The bed was clean but the room/bathroom was not clean.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was accommodating and kind, clean environment
Stayed 3 nights in May 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff. I also enjoyed the breakfast.
Stayed 3 nights in May 2025

2/10 Terrible

Tariq

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience I asked for extra blankets and front desks refused to provide there answer was we do not have extra blankets wao not happy at all
Stayed 1 night in May 2025

4/10 Poor

Jeannette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience. Rundown room. Felt springs on bed. Partner and I sank into the middle of bed. Sock from previous people that stayed seen on the floor.
Stayed 1 night in May 2025

10/10 Excellent

Paulette

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and the beds were comfortable.
Stayed 1 night in May 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, good breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 1 night in May 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful
Stayed 1 night in May 2025

6/10 Okay

Yenelis

Stayed 1 night in May 2025

6/10 Okay

Yenelis

Travelled with family and small children
Liked: Staff & service
Quiet and nice staff but I did not like the room, the carpet smelled so bad, so much humidity in there. Sheets and towels clean at least.
Stayed 3 nights in May 2025

4/10 Poor

Robert

Travelled with partner
Reserved a king bed room. When arrived to check in, desk stated they only had a double room available. The beds were about as soft as a sheet of plywood. Overall cleanliness was about par but the block this hotel in is sketchy. A homeless guy was sleeping in the middle of Airport Square Ln. blocking traffic when we checked out.
Stayed 1 night in May 2025

6/10 Okay

Ivan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very smelly - and bad breakfast
Stayed 1 night in May 2025

8/10 Good

Ingrid

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Joe

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ronald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The service was great but it needed better housekeeping & there were quite a few basic maintenance issues.
Stayed 2 nights in May 2025

6/10 Okay

Dale

Room ac was noisy.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
You need an airport shuttle
Stayed 2 nights in May 2025

6/10 Okay

Thang

Stayed 1 night in May 2025

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Highly Disappointed

After reading the reviews, I was confident I had picked a nice place to stay. Unfortunately I was highly disappointed. This place is not clean. The beds are very uncomfortable. It’s simply just not a nice place to stay.
Stayed 1 night in May 2025