See all properties

Quality Inn Richmond Airport

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn Richmond Airport

Relax in the hotel lobby, where a comfortable seating area invites you to unwind.
Welcome to the Quality Inn lobby, featuring a reception desk, comfortable seating area, and staircase leading to the upper level.
Relax in the spacious seating area with a sofa and armchairs, perfect for unwinding.
Experience the convenience of a central entrance and ample parking, surrounded by lush greenery.
Two single beds with dark headboards and white bedding, a chair, and a nightstand with a lamp and telephone.

Popular amenities

  • Room service
  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
5240 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(44 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(27 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Experience the modern architecture of this hotel, set amidst a beautifully maintained garden with lush greenery.

Best Western Plus Richmond Airport Hotel

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.8 out of 5, Good, (1329)
The price is €115
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Best Western Plus Richmond Airport Hotel

About this property

Quality Inn Richmond Airport

Suburban hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Richmond Airport. During your stay, you'll be within walking distance of White Oak Village. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include a business centre, a computer and an ATM
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free.

This Sandston hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 318 out of 1008 reviews
Rating 8 - Good. 228 out of 1008 reviews
Rating 6 - Okay. 180 out of 1008 reviews
Rating 4 - Poor. 145 out of 1008 reviews
Rating 2 - Terrible. 137 out of 1008 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there to get someone to the Richmond Airport. The airport was only 5 minutes away. Rooms were nice and everything was clean. Very disappointed with the breakfast. Not much there. NO NAPKINS! Had to ask for napkins and we were given a roll of paper towels.
Stayed 1 night in Apr 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trash hotel

This hotel is trash, dirty bad service it smelled distinct microwave doesn’t work, uncomfortable, straight trash
Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is well maintained, clean and nice. Great location
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not great

Room was clean, beds comfortable. However the toilet wouldn’t flush right , afraid to have a bowel movement . The shampoo, conditioner & lotion bottles were completely empty & when I complained they filled the shampoo & conditioner buy they took our used towels , washcloths & bath mat and didn’t replace them. Won’t stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brady

Travelled with family
People at the front desk were extremely kind and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very convenient to airport
Stayed 1 night in Apr 2025

4/10 Poor

Shawanda

Liked: Property conditions & facilities
Disliked: Cleanliness
The room wasn’t bad but housekeeping can do better.i had just checked in and it was hair in the sheets and they did not look like fresh sheets and it was hair all over the bathroom floor and tub although it was quiet and the inside is semi nice the cleanliness is a big downgrade to the place for me.i don’t think I would stay there again unless it was my last option
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Stayed 1 night in Apr 2025

4/10 Poor

Katrice

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Gregory

Stayed 1 night in Mar 2025

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could improve

The staff was great. My issue mainly came down to breakfast. When i heard continental breakfast, i was expecting eggs and bacon or oatmeal. I was sad when all there was was cereal and waffle batter to cook in the waffle machine.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marybeth

Stayed 1 night in Mar 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

When ya walk in, you don't immediately notice anything besides it looking very old. Then you start to notice how dirty or rusted everything is. Or in case of the shower improperly constructed. The comforter was so old it had caked in stains in it. To the point that my girlfriend slept on top of it and used me as a pillow because she didn't want to put her head on theirs
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small bathrooms

Overall a good 2 day stay. Bathrooms could have been bigger..other than that..nice stay. Hot and cold are reversed in the tub area.
Stayed 2 nights in Mar 2025

8/10 Good

Chengyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel price is good; it is clean; the staff is nice. But the AC is kind of noisy; it is better to turn it off in the night. I checked out before the breakfast start time; I do not know the breakfast quality. I recommend this hotel. It is a good one.
Stayed 1 night in Mar 2025

8/10 Good

James

Travelled with family
Liked: Staff & service
The staff was very helpful and polite. The hotel was in poor shape from walls to ceiling. Was outdated furniture which had some noticeable stains on it. Again the staff was great. Just needs updating.
Stayed 1 night in Mar 2025

2/10 Terrible

Teresha

Travelled with partner
Disliked: Property conditions & facilities
The room was so dirty. Bathroom floor had spills all over it and shoe prints. I went to wipe it up with a washcloth and there were two dead bugs in the corners. The chrome on the sink faucet had water spots all over it. There was stuff all over on the carpet against the walls. Asked a maid to come and vacuum and she never got the edges either. TV had to be fixed my maintenance. He said it has to be reset every time after you power it off. There was a hair on the sheets. And the tub drain isn’t installed properly so it won’t hold water when you push it down. Lots of cruddy patch jobs on the ceiling and walls. So gross. Second worst hotel ever. Got in after midnight and left early for a wedding so no time to get it fixed before coming back for the second night.
Stayed 2 nights in Mar 2025

6/10 Okay

darlene

Travelled with partner
Cleaniness can be better.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
It was perfect
Stayed 2 nights in Mar 2025

4/10 Poor

Terrance

Stayed 2 nights in Mar 2025

4/10 Poor

Alfred

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Casey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had breakfast every morning, the usual breakfast items. Waffles, cereal, juice and coffee, oats, yogurt, and hard boiled eggs. Let me check in early which was nice. I was running late when I left and they didn’t make too big a deal of it. Bed was horrible, too soft and hurt my back. Smoke alarm went off one morning, not sure why, but very loud.
Stayed 4 nights in Feb 2025

4/10 Poor

jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025