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Quality Inn Richmond Airport

2.5 star property

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Photo gallery for Quality Inn Richmond Airport

Lobby
Lobby
Lobby
A hotel room with two beds, a desk with a computer, a television, and a bathroom visible in the background.
A long, narrow hotel corridor with patterned carpet, wooden doors, and a ceiling with recessed lighting.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5240 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Seven Pines National Cemetery
    ‪5 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A standard shower area with a bathtub, grab bars, and a showerhead.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A standard shower area with a bathtub, grab bars, and a showerhead.

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a nightstand, a lamp, and a door.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(69 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Quality Inn Richmond Airport

A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Richmond Airport. During your stay, you'll be within walking distance of White Oak Village. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include a business centre, a computer and an ATM
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free.

This Sandston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1001 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Richmond Airport
Comfort Inn Richmond Airport
Comfort Inn Sandston
Sandston Comfort Inn
Quality Inn Sandston
Quality Sandston
Quality Richmond Airport
Quality Richmond Sandston
Quality Inn Richmond Airport Hotel
Quality Inn Richmond Airport Sandston
Quality Inn Richmond Airport Hotel Sandston

Quality Inn Richmond Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 363 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 125 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Brittani

Liked: Cleanliness, staff & service
Breakfast was good. Staff was very polite.
Stayed 5 nights in Apr 2026
Verified

4/10 Poor

Mireille

Liked: Staff & service
Disliked: Amenities
breakfast was basic but good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed previously and will do so again. Good hotel for the money! Thank you.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are nice
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
The gentleman that check us in was very friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is fine. A bit run down and the room was small. However, the breakfast was above average for a free hotel breakfast. The place was clean and staff was friendly.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the staff was professional and courteous, the temperature in the room was comfortable and I was able to adjust to my desired comfort. Breakfast was available which included fresh apples.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kanesha

Liked: Cleanliness, staff & service, amenities
Everything was perfect the staff was amazing and my room was cleaned everyday...
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great location to the airport. Friendly and professional staff, clean room, and plenty of options in the continental breakfast:-)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kimberly

Was nice n quiet fornanquick drive by stay thanks
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
They were wonderful and I had to leave a day early and they refunded me ! Would stay again if ever in the area ! Thanks
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
: stain on the toilet-top other than that thumbs-up.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Staff was very courteous.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very pleasant
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Darryl Antino

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
: clean everytime i stay
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was fine
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Saddam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- rusty metal furniture - dirty carpets - low quality beds, mattress, and sheets - breakfast; forget about it
Stayed 1 night in Mar 2026
Verified

8/10 Good

Irvin

Liked: Cleanliness
Staff was attentive, friendly and professional.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kadijatu

Liked: Cleanliness, staff & service
was great
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Room was clean and the shower had hot water. For the price it served its purpose. I knew I would not be in the hotel much, so this was a perfect hotel for my stay. Even though the lobby area was under construction the hotel still provided complimentary breakfast.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
No breakfast even though it says continental breakfast included. And hotel is in renovation so some access are blocked. Staff very friendly
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joshua J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient to the airport
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Ramon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room poor cleaning, bathtub stain, not quite place and not feeling safety
Stayed 1 night in Apr 2026