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Residence Inn by Marriott Richmond Northwest

3.0 star property

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Photo gallery for Residence Inn by Marriott Richmond Northwest

Seasonal outdoor pool, pool umbrellas, pool loungers
Free daily continental breakfast
Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
3940 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(17 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • 71 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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Springhill Suites by Marriott Richmond Northwest

About this property

Residence Inn by Marriott Richmond Northwest

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Residence Inn by Marriott Richmond Northwest offers 104 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Richmond Northwest. During your stay, you'll be close to Short Pump Town Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym and basketball
  • 5 minutes by car from Short Pump Town Center and 12 minutes from University of Richmond
  • Pets welcome for a fee
Residence Inn by Marriott Richmond Northwest offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 400 square feet (36 square metres) and includes conference space. The business-friendly Residence Inn by Marriott Richmond Northwest also features a terrace, a picnic area, and coffee/tea in common area. Free self parking is available.

This 3-star Richmond hotel is smoke free.

Guests are served a free continental breakfast daily. Additionally, a buffet breakfast is available daily for a fee. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Travel cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 2 September 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 3 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Northwest
Residence Inn Marriott Northwest Hotel Richmond
Residence Inn Marriott Richmond
Residence Inn Marriott Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Marriott Richmond Northwest Aparthotel
Resince riott Richmond west
By Marriott Richmond Northwest
Residence Inn by Marriott Richmond Northwest Hotel
Residence Inn by Marriott Richmond Northwest Richmond
Residence Inn by Marriott Richmond Northwest Hotel Richmond

Reviews

Residence Inn by Marriott Richmond Northwest Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 189 out of 423 reviews
Rating 8 - Good. 116 out of 423 reviews
Rating 6 - Okay. 49 out of 423 reviews
Rating 4 - Poor. 34 out of 423 reviews
Rating 2 - Terrible. 35 out of 423 reviews

Reviews

8/10 Good

karen

Travelled with family
Liked: Cleanliness

Pool pic misgiving

Breakfast items were plentiful. Pool was smaller than seen in pictures. There happened to be a football team of 8 or more 8year old boys that were always in the pool being loud so I never went to pool. Requested cleaning person to come every other day for my 5 day stay. After numerous calls to front desk, they came on the 4th day. Front desk stated that we were ignoring them on day 3 when in actuality we weren't even onsite.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kadedra

Stayed 3 nights in Aug 2025

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room,bath and bed were clean. Also was given clean towels when asked.
Stayed 3 nights in Aug 2025

2/10 Terrible

Robert, Lyndhurst

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Over a course of a week, not once did housekeeping come by. Also, there were 100s of ants in the room. The hotel came by 1 time to spray, but it dis not work. I actually had to go out and buy my own spray to treat it properly. The other hotel guests were loud and disruptive. Ended up leaving a day earlier than planned because it was so miserable. Never will stay here again.
Stayed 8 nights in Jul 2025

8/10 Good

Jenny

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 6 nights in Jun 2025

6/10 Okay

Lydia

Travelled with family
This property is older and our first room had many items broken or not working. Next room was better but still older. Remember a wall mount for charger and wifi did not work on my ipad but did on phones.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jusinta

Stayed 6 nights in Jun 2025

2/10 Terrible

Dovin

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff!may god continue to bless them all.
Stayed 6 nights in Jun 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of an odd smell in 1st floor rooms. Seemed strong when we entered, but got used to it.
Stayed 3 nights in Jun 2025

6/10 Okay

Francesco

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Hit head on shower curtain rail as it was low. Ends not held in place. I believe it was Room 219
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Stayed 5 nights in Jun 2025

8/10 Good

Shardae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing nobody bothered me I was there for my birthday
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Stayed 4 nights in May 2025

6/10 Okay

Ana-Paula

Liked: Staff & service
Stayed 6 nights in May 2025

10/10 Excellent

Steve

Stayed 1 night in May 2025

8/10 Good

Christopher

Stayed 2 nights in Apr 2025

8/10 Good

Virgil

Stayed 5 nights in Mar 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
We had trouble with basic things like getting the sofa bed set up, a blanket, clean towels, and trash removal. We provided our own maid service. We were told several times that they were busy with sports teams. Not our problem. Bedside light not working, drapes torn. Shabby. Luke was one bright spot. My recommendation...stay are the Drury if you need a place in west Richmond, VA
Stayed 3 nights in Mar 2025

8/10 Good

Lindsey

Stayed 2 nights in Mar 2025

2/10 Terrible

Eric

Stayed 3 nights in Mar 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
Stayed 1 night in Nov 2024