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The Berkeley Richmond, Outset Collection by Hilton

4.0 star property

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Photo gallery for The Berkeley Richmond, Outset Collection by Hilton

Fitness facility
Premium bedding, pillow-top beds, in-room safe, desk
View from room
Exterior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • 24/7 front desk

Explore the area

View in a map
1200 E Cary St, Richmond, VA, 23219
  • Place, Shockoe Slip
    ‪1 min walk‬
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪12 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Mobility Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Mobility Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Terrace

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed (Governors)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, 2 Queen Beds, Mobility Accessible, Bathtub

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Room, Multiple Beds, Terrace

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Property entrance
The Commonwealth
Downtown Richmond
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,351 reviews
The price is €147
includes taxes & fees
1 Jun - 2 Jun
The Commonwealth

About this property

The Berkeley Richmond, Outset Collection by Hilton

This smoke-free hotel features a 24-hour business centre, valet parking and a business centre. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk. Housekeeping is available on request.
The Berkeley Hotel offers 55 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of The Berkeley Hotel's great location. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, a 24-hour business centre and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Valet parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Shockoe Slip and 7 minutes on foot from Virginia State Capitol
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3649 square feet (339 square metres) and includes conference space. The business-friendly The Berkeley Hotel also features a terrace, concierge services, and express check-out. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3,649 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Berkeley Hotel

Berkeley Hotel Richmond

Berkeley Richmond

Hotel Berkeley

The Berkeley Hotel Hotel

The Berkeley Hotel Richmond

The Berkeley Hotel Hotel Richmond

The Berkeley Richmond, Outset Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 851 out of 1474 reviews
Rating 8 - Good. 362 out of 1474 reviews
Rating 6 - Okay. 157 out of 1474 reviews
Rating 4 - Poor. 59 out of 1474 reviews
Rating 2 - Terrible. 45 out of 1474 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location for my needs
Stayed 2 nights in Nov 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
I love the restaurant food and drinks and the renovated rooms.
Stayed 2 nights in Feb 2026

8/10 Good

John

Liked: Cleanliness
Clean, attractive. Two anomalies. Shower needs a shower caddy or equiv. No where to hold soap and shampoo. Second unusual in a better hotel to have a dog howling in the next suite while owners go out on the town. I dont know if youre listed as pet friendly!
Stayed 1 night in Feb 2026

10/10 Excellent

SIDNEY

Stayed 1 night in Feb 2026

8/10 Good

Carl

Stayed 3 nights in Feb 2026

10/10 Excellent

Karen

Yes, all of the above. The process for valet was not very secure
Stayed 1 night in Feb 2026

6/10 Okay

Mitchell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room renovated in good condition. Staff misleading about start and finish time for ongoing renovations taking place next to our unit, on the 3rd floor and throughout the building.
Next Door
Hallway
Elevator
Hallway Next to room
Stayed 1 night in Feb 2026

8/10 Good

Joel

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Staff was wonderful. Rooms were amazing. Love the lighting concepts that they did. It is being remodeled, so go into it knowing that. But everything was great!
Stayed 1 night in Feb 2026

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very kind and accommodating. The hotel is currently under construction and definitely need some needed upgrades. The shower water took an extensive time to warm up.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jacob

Stayed 1 night in Feb 2026

6/10 Okay

James

Business traveller
Yes
Stayed 1 night in Feb 2026

6/10 Okay

James

Stayed 1 night in Feb 2026

10/10 Excellent

Khalil

Stayed 1 night in Feb 2026

10/10 Excellent

David, Manteo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was recently renovated and it was excellent. Very comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

jordan

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Starlett was wonderful and fantastic customer service!! They were replacing doors and made sure to leave my room out and catered to my dog. I have already booked another stay in a couple weeks and am very excited!
Stayed 2 nights in Feb 2026

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were all kind, attentive. Made us feel very welcome
Stayed 4 nights in Jan 2026

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities
Renovated room ... modern touches (old rooms were nice too). Very nice room
Stayed 1 night in Jan 2026

8/10 Good

Pete

Stayed 1 night in Jan 2026

8/10 Good

Christopher

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was excellent - no breakfast available on site though
Stayed 2 nights in Jan 2026

8/10 Good

Mikayla

Stayed 1 night in Jan 2026

10/10 Excellent

Cristela

Stayed 1 night in Jan 2026

6/10 Okay

Alyson

Business traveller
Liked: Cleanliness, staff & service
The room alleared to have been recently renovated, but the windows appear to have been overlooked in the renovation. They weren't properly sealed and the road noise that came through them was extremely loud and disruptive. I barely slept.
Stayed 1 night in Jan 2026

4/10 Poor

Scott

Disliked: Staff & service
Room lacked advertised couch due to “ongoing and recent” renovations and no rollaway bed option available. Shower was clogged with enormous hairball.
Stayed 1 night in Jan 2026

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jan 2026