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Comfort Inn Roanoke Civic Center

2.5 star property

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Photo gallery for Comfort Inn Roanoke Civic Center

Free daily continental breakfast
Lobby
Lobby
1 bedroom, blackout curtains, iron/ironing board, free WiFi
Exterior

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
815 Gainsboro Rd Nw, Roanoke, VA, 24016
  • Berglund Center
    ‪9 min walk‬
  • Center in the Square
    ‪17 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn Roanoke Civic Center

Hotel in Roanoke with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Change of towels is available on request
Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn Roanoke Civic Center. During your stay, you're just a quick walk from St. Andrews Catholic Church. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of St. Andrews Catholic Church and Roanoke Visitor Center
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Comfort Inn Roanoke Civic Center. Limited free parking is available on a first-come, first-served basis.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per person, per stay

We've listed all charges provided to us by the property.

The listed deposit applies to local guests who reside within 50 miles of the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Property is located within an airport and access is restricted to airport travellers only
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Motel Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center Hotel
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

Comfort Inn Roanoke Civic Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1010 reviews
Rating 8 - Good. 284 out of 1010 reviews
Rating 6 - Okay. 70 out of 1010 reviews
Rating 4 - Poor. 29 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is currently undergoing renovations to become Sparks by Hilton. I was in a renovated room. The new bed was very comfortable. The pillows are very soft so you may want to bring one from home if you like a firmer but not to firm pillow. No draws, clock or USB outlets in the renovated rooms. Bathroom renovated and clean. I recommend this property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

We had trouble regulating the temperature. Clean and basic room.
Stayed 1 night in Apr 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kamala

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Very nice dining area. Room was modern and clean. Close to downtown. Very reasonable price for the quality and location.
Stayed 1 night in Apr 2025

10/10 Excellent

Cara

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Shani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff at front desk was very inviting and polite. Quick check in as well. Very informative too. Newly renovated as well.
Stayed 1 night in Apr 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, neat, clean

My husband and I were in Roanoke for the Blue Ridge Foot Levelers Marathon. The Comfort Inn was clean, comfortable and neat. Service was outstanding as we had an issue with our reservation but the manager and front desk worked with us to resolve our issue.
Stayed 2 nights in Apr 2025

4/10 Poor

Christine

Travelled with family
The hotel room is just a shell, no channel guide for the TV, which worked intermittently with changing the channel. The curtains on the windows had holes in them as well as the sheets. The noice factor from construction went on til 9pm. Our room was on the side of the construction site. This room was rated 4. 8 on line. There is no way I would rate above a 3. I paid a good price for the hotel, not a cheap $100 like some other hotels. Will not return
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Property conditions & facilities
Clean, comfortable, and well appointed for the money. We did have an issue where the front desk lady was overwhelmed with front desk check ins and a rude customer on the phone. She gave us keys programmed to an already occupied room. Which in the South, could have been dangerous. Luckily, it was a single man in bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Nice place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

MaryEllen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Very clean, pleasant staff.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for an uber into downtiwn Roanoke
Stayed 3 nights in Apr 2025

10/10 Excellent

Beth

Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff Very clean in room
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy construction going on first floor below us…
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. The room was clean and it was quiet. The fan in the bathroom in our room was very loud.
Stayed 1 night in Mar 2025

8/10 Good

Therese, Hampton

Liked: Cleanliness, staff & service
It was okay. Some things seem to need maintenance, i. e the carpet at room doorways. I had to find electric socket and plug in light by the bed
Stayed 7 nights in Mar 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service

Wish had chosen different

Room was run down while other areas of hotel under renovation. Site shows pool and why chose the location, but has been filled with concrete. WiFi sluggish when able to connect
Stayed 3 nights in Mar 2025

10/10 Excellent

Madiha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Barry

Travelled with family
Liked: Cleanliness, property conditions & facilities
No hair dryer, no alarm clock and very thin bath towels.
Stayed 1 night in Apr 2025

10/10 Excellent

angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were pleasant and friendly
Stayed 1 night in Mar 2025