Comfort Suites Salem-Roanoke I-81

2.5 star property

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Photo gallery for Comfort Suites Salem-Roanoke I-81

Lobby
Suite, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
100 Wildwood Rd, Salem, VA, 24153
  • Roanoke College
    ‪5 min drive‬
  • Salem Civic Center
    ‪8 min drive‬
  • LewisGale Medical Center
    ‪10 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking

  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

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About this property

Comfort Suites Salem-Roanoke I-81

Hotel in Salem with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space and laundry facilities are on-site.
Comfort Suites Salem-Roanoke I-81 offers 72 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with queen sofa beds. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Salem-Roanoke I-81. During your stay, you'll be within walking distance of Green Hill Park Trailhead. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Just a 3-minute drive from Green Hill Park Trailhead and 5 minutes from Roanoke College
  • Cats and dogs welcome for a fee
Comfort Suites Salem-Roanoke I-81 offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Salem-Roanoke I-81.

This Salem hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 431 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Salem
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Suites Salem Hotel
Comfort Suites Salem Hotel Salem
Comfort Suites Salem-Roanoke I-81 Hotel
Comfort Suites Salem-Roanoke I-81 Hotel
Comfort Suites Salem-Roanoke I-81 Salem
Comfort Suites Salem-Roanoke I-81 Hotel Salem

Comfort Suites Salem-Roanoke I-81 Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Debra, Hunlock Creek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in and out. Room was clean but could use a little updating. Breakfast was ok. All the normal offerings.
Stayed 1 night in Mar 2025

6/10 Okay

Alisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiccup was rectified immediately!

My stay had a bit of a hiccup and the Assistant Mgr Gina was more then accommodating to us. I truly appreciated the swift and professional care she took with me. I would recommend the hotel because they do care for their guests.
Stayed 2 nights in Mar 2025

8/10 Good

Shanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Hassina

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! The room was clean and the staff was great. No problems and convienant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karhina, Westerly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Easy and quick check in.
Stayed 1 night in Feb 2025

8/10 Good

Catherine

Stayed 6 nights in Feb 2025

4/10 Poor

Kaitlyn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was literally green and the pool was freezing , we had to physically mess with the tv cords to get the tv to work
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were clean and comfortable, breakfast was decent to.
Stayed 1 night in Feb 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really appreciated the quiet hallways and rooms!
Stayed 1 night in Jan 2025

4/10 Poor

Steve

Travelled with family and small children
VERY disappointed! Reserved THREE rooms at this hotel because it was advertised as having an indoor pool. That was my main reason for the reserve was for the pool. We were traveling with 5 kids and got them all ready to go to the pool. Only to find out the water was ice cold! When questioning the staff they said they have ordered a part before Christmas. This should have been disclosed to me. I had specifically chose the pool as a must have amenity. When talking to the staff they said there was no way they could help us because I booked through a third party. I want an adjustment to my pay.
Stayed 1 night in Jan 2025

8/10 Good

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice room that was clean and spacious. Pool water was frigid.
Stayed 2 nights in Jan 2025

10/10 Excellent

Worthy, Burgaw

Stayed 1 night in Jan 2025

10/10 Excellent

Jeannette

Stayed 1 night in Jan 2025

4/10 Poor

Sean

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Stayed 2 nights in Jan 2025

6/10 Okay

Nancy

Disliked: Staff & service
It has gone down hill. It needs some updating
Stayed 1 night in Jan 2025

6/10 Okay

Eric

Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness

Don't stay in a room with a pull out sofa.

I paid extra to stay in the jacuzzi sweet work my coworker. We knew that meant giving up a bed for a pull out sofa. Unfortunately this pull out sofa was nasty, unclean, food and spill stains, a dirty sheet and also so thin you could feel springs and a bar through it. My coworker and i had to sleep in the same bed because the mattress was not even usable. Having the hot tub was nice bit it wasn't worth the extra that i paid and then had to give up even having two beds. So don't stay here if you need to make use of the pull out sofa they are old and nasty and not comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Property conditions & facilities
Clean, nice, comfortable
Stayed 1 night in Dec 2024

8/10 Good

Denise, East Point

What a sketchy area. We went to the local Arby’s, and some crazy man was harassing us. Hotel makes you ask for bedding for the pull out sofa, which we discovered after undressing. Otherwise, it was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful experience. I would book here again
Stayed 1 night in Dec 2024

8/10 Good

Debbie

Liked: Cleanliness
Stayed 1 night in Dec 2024