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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪2 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(63 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(46 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (High Floor, Two Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(6 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(12 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 2,099 reviews
The price is €93
includes taxes & fees
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About this property

Hyatt Place Roanoke Airport/Valley View Mall

An indoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Roanoke Airport/Valley View Mall. During your stay, you're just a quick walk from Valley View Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes on foot from Valley View Mall and a 4-minute drive from Regal Valley View Grande
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Roanoke hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Gallery Kitchen – On-site bar. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Roanoke Airport/Valley View Mall offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wayne, Bridgton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely very neat and very comfortable to stay overnight! Enjoyed to go shopping near our hotel! Also restaurant!
Stayed 1 night in Nov 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service
Wonderful clean comfortable room. Heater did not work so one room was cold.
Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

Frances

Stayed 3 nights in Nov 2025

4/10 Poor

Jane

Liked: Cleanliness
Disliked: Amenities
For a Hyatt it was a disappointment. Indoor pool permanently closed. TV did not work. Rooms nice and big. Re-decorated. Breakfast adequate. Coffee bad. A mixture of nice and worn. Desk and breakfast staff pleasant.
Stayed 1 night in Nov 2025

6/10 Okay

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great trip/ stay.. will stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Jules

Stayed 1 night in Nov 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Olivia was outstanding.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Sasha

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah everything was good. I liked it. Very clean. Hotel was a little on the older side but it was exceptionally clean. Awesome staff!!!
Stayed 2 nights in Oct 2025

4/10 Poor

Debra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We did not have a phone in our room. I tried to call the front desk with my cell, but I kept being sent to voicemail. As result I had to go down and get towels. No outlets on the right side of the room. I had to plug my cell on the other side of the room. Only 2 outlets, no UBS ports.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gayle D

Stayed 1 night in Oct 2025

10/10 Excellent

Zivile

Stayed 1 night in Oct 2025

10/10 Excellent

Nathan Paul, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
truly, outstanding property. Staff were very efficient and friendly. Rooms were immaculate. Property is very well taken care of. I highly recommend it.
Stayed 1 night in Oct 2025

6/10 Okay

Starr

Travelled with partner
Disliked: Cleanliness
I'm usually pretty chill about room quality but I feel like this property was a little low rent. The indoor pool was out of commission and there was nothing on the web page about that. That was one of the main reasons we booked. We got a King room and they gave us one on the first floor a couple of doors down from the kitchen. Our room reeked of bacon most of the night as they did breakfast prep and the HVAC sucked the cooking smells into our room. Normally that wouldn't bother me but the greasy smoke smell was super thick. Also, the bathroom was the most poorly designed ever. The toilet and shower were basically in a closet and you had to practically stand in the shower to open the door. Check in time was at 3 and we were there at around 3 and went to our room. There was a maintenance guy in there caulking around the edges of the floor. Why right at check in? The floors were laminate and had not been swept or mopped apparently; I wore socks thinking they'd be clean and my clean socks were wrecked walking to the door and back. The bed was super uncomfortable - like lying on plywood with a little polyfil on top. I was expecting more from the Hyatt brand, I'll be honest.
Stayed 1 night in Oct 2025

4/10 Poor

Missy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertise indoor pool, no pool or hot tub
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Marcia

Stayed 1 night in Oct 2025

8/10 Good

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a high floor room which was modern & spacious with seating area. The room was very clean and bed/pillows very comfortable. Shower was good. The biggest downside was noisy a/c, also think could hear our neighbour having a shower at around 1am. The hotel is used by cabin crew, some arrived while we were being checked in and a female crew member interrupted our check-in with complaints that she had not been allocated a room on an upper (quiet) floor as she needed to be up early the next morning, she appeared to believe that she should be given priority over paying hotel guests. She was very rude and totally ignored us, just cut in and took the attention of the receptionist checking us in but this wasn't really her fault. We appreciated the 12 noon check out, I would stay at this hotel again if in the area.
Stayed 1 night in Oct 2025

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Nasty breakfast though. Thankfully plenty of nearby options for good food!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maxine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, my favorite restaurant is in walking distance. Hotel is very clean and staff are helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, super friendly and helpful staff, delicious breakfast…just what we were looking for!
Stayed 1 night in Oct 2025

10/10 Excellent

Mickey

Travelled with partner
It was perfect
Stayed 1 night in Oct 2025

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