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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

A modern lobby with a seating area, a large abstract painting, and a staircase.
A hotel room with a wooden cabinet, a coffee maker, and a mirror reflecting a chair and lamp.
A modern lobby with a grey sofa, yellow armchairs, a round table with fruit, and a large abstract painting.
A modern hotel room with two beds, a sofa, a small wooden table, and a large window.
A modern hotel with a prominent sign reading "HYATT PLACE".

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪3 min drive‬
  • Place, Berglund Center
    ‪6 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪5 min drive‬

Room options

View all photos for Room (Two Queen Beds, With Sofa Bed)

A hotel room with two beds, a sofa, a coffee table, and a large window with curtains.

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(69 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

A modern hotel room with a flat-screen TV mounted on the wall, a grey sofa, a wooden bench, and a large window with curtains.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(53 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

A hotel room with two beds, a sofa, a coffee table, and a large window with curtains.

Room (High Floor, Two Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a flat-screen TV mounted on the wall, a grey sofa, a wooden bench, and a large window with curtains.

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(21 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hyatt Place Roanoke Airport/Valley View Mall

An indoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Roanoke Airport/Valley View Mall. During your stay, you're just a quick walk from Valley View Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Berglund Center and 9 minutes from Carilion Roanoke Memorial Hospital
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Roanoke hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Gallery Kitchen – On-site bar. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Roanoke Airport/Valley View Mall offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 570 out of 1004 reviews
Rating 8 - Good. 206 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Carrie

The breakfast was good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and parking were adequate.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Beth

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean room and friendly staff - I was pleasantly surprised with our quiet room, due to the lobby renovation.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy check in/out. Room is always in great condition, up to date, and clean. Breakfast is very good with options and freshness. Great place to stay, also very convenient to the airport for early flights.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with very well lite parking.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sherlin

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed over night and this place was perfect for my family and I. The room was spacious enough for the 6 of us. The breakfast was fresh and had a good selection of items. The staff was super kind, respectful, and accommodating. If we're ever in the area again, we'd definitely stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location if you will fly early morning.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sowmya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved. Our stay 10/10
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very pleasant, helpful and courteous.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Great king room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great, the room was really clean .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located. Very clean. And the staff was friendly and helpful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joy

Liked: Cleanliness, property conditions & facilities
Breakfast was excellent but pool was out of service and staff was not nice about it!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Darrel

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean hotel, easy parking, good breakfast
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great trip/ stay.. will stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect stop for our road trip! The hotel was clean, spacious, and ideal for a family of five needing a comfortable place to rest for the night. The location was excellent—conveniently close to stores, gas stations, and a variety of restaurants. It made for an easy and enjoyable evening stop, giving us time to relax and enjoy some family time before getting back on the road the next morning.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty fine
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cristen

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, super friendly and helpful staff, delicious breakfast…just what we were looking for!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

George

Liked: Staff & service
Disliked: Amenities
I didn't realize they were in the process of renovating the lobby and the pool was closed.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness
Airport shuttle
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is undergoing renovations. The rooms smelled terrible and damp. Pool was closed. Staff was great tho
Stayed 1 night in Apr 2026

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