See all properties

Mainstay Suites Airport

2.5 star property

Choose dates to view prices

Photo gallery for Mainstay Suites Airport

Terrace/patio
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Full-sized fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
5080 Valley View Blvd Nw, Roanoke, VA, 24012
  • Valley View Mall
    ‪17 min walk‬
  • Berglund Center
    ‪5 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪9 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (1st Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (1st Floor)

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Efficiency, Suite, Nonsmoking

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds, Efficiency, Suite, Nonsmoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Hyatt Place Roanoke Airport/Valley View Mall

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, (1006)
The price is €105
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Hyatt Place Roanoke Airport/Valley View Mall

About this property

Mainstay Suites Airport

Hotel with free parking, near Valley View Mall
This hotel features a business centre, dry cleaning and laundry facilities. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Mainstay Suites Airport offers 77 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Mainstay Suites Airport. During your stay, you'll be within walking distance of Valley View Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute drive from Valley View Mall and 6 minutes from Berglund Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A roundtrip airport shuttle is free (available on request). A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Mainstay Suites Airport. Free self parking is available.

Smoking is allowed in designated areas at this Roanoke hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 9:00 AM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Dryer
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mainstay Suites Airport
Mainstay Suites Airport Hotel
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Aparthotel Roanoke
Mainstay Suites Airport Aparthotel
Mainstay Roanoke
Mainstay Suites Roanoke
Mainstay Suites Roanoke
Mainstay Roanoke
Mainstay Suites Airport Hotel
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Hotel Roanoke

Mainstay Suites Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 503 reviews
Rating 8 - Good. 124 out of 503 reviews
Rating 6 - Okay. 42 out of 503 reviews
Rating 4 - Poor. 33 out of 503 reviews
Rating 2 - Terrible. 24 out of 503 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jamie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They are remodeling, so you may have to stay again after that is complete. But the rooms were nice, the staff was super friendly, and it was convenient to the mall, airport, and food.
Stayed 1 night in Mar 2025

10/10 Excellent

Dorene

Travelled with family
Liked: Cleanliness, amenities
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Tamatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it the space and the kitchenette was nice
Stayed 1 night in Feb 2025

4/10 Poor

Geraldine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blah

Shower and faucet worked at the same time. Couldn’t shut the shower off. Didn’t provide house keeping when asked for it.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaliyl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service
Very nice hotel and safe. Nice and clean.
Stayed 2 nights in Feb 2025

8/10 Good

Geraldine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just great
Stayed 1 night in Jan 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Cleanliness
Rooms were spacious and beds were comfortable. The place looked like renovations were being done. The staff was fine except for the evening person who would sleep at the front desk. Had to wake her up to check in. That was not the only time during our stay that she was sleeping.
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious suite. Our room was not ready when we checked in but the staff worked to allow us to use a different room so that we could shower and rest up from our traveling prior to heading back out to the Virginia Tech football game. Our room was ready before we left and it was perfect. Thank you so much!
Stayed 1 night in Nov 2024

4/10 Poor

Vincent

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just awful from start to finish. Nasty nasty nasty.
Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and Gross

The staff here were delightful. The front desk receptionist and the shuttle driver were just lovely people. However, that is all I can say about this place. It is old and my room was gross. There were stains on the ceiling, dust on the walls, it smelled like fast food. All the furniture and appliances ripped, stained, spotted, etc. It's very old and overpriced for the condition it's in. There are many airport hotels, I would choose another for my next stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Martha, Belmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to everything! Front staff were very courteous and attentive.
Stayed 1 night in Oct 2024

8/10 Good

roberta

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Liked: Staff & service
Stayed 1 night in Oct 2024