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Mainstay Suites Airport

2.5 star property

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Photo gallery for Mainstay Suites Airport

Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Lobby
Exterior

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
5080 Valley View Blvd Nw, Roanoke, VA, 24012
  • Valley View Mall
    ‪17 min walk‬
  • Berglund Center
    ‪5 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪9 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (1st Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (1st Floor)

7.6 out of 10
Good
(19 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (1 Bedroom, 1 person Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Efficiency, Suite, Nonsmoking

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds, Efficiency, Suite, Nonsmoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Mainstay Suites Airport

Hotel with free parking, near Valley View Mall
This hotel features a business centre, dry cleaning and laundry facilities. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Mainstay Suites Airport offers 77 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Mainstay Suites Airport. During your stay, you'll be within walking distance of Valley View Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Valley View Mall and 6 minutes from Berglund Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A roundtrip airport shuttle is free (available on request). A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Mainstay Suites Airport. Free self parking is available.

Smoking is allowed in designated areas at this Roanoke hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 9:00 AM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Dryer
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mainstay Suites Airport
Mainstay Suites Airport Hotel
Mainstay Suites Airport Hotel Roanoke
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Aparthotel Roanoke
Mainstay Suites Airport Aparthotel
Mainstay Roanoke
Mainstay Suites Roanoke
Mainstay Suites Roanoke
Mainstay Roanoke
Mainstay Suites Airport Hotel
Mainstay Suites Airport Roanoke
Mainstay Suites Airport Hotel Roanoke

Mainstay Suites Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 511 reviews
Rating 8 - Good. 126 out of 511 reviews
Rating 6 - Okay. 42 out of 511 reviews
Rating 4 - Poor. 35 out of 511 reviews
Rating 2 - Terrible. 24 out of 511 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family
It was great friendly and clean
Stayed 2 nights in Apr 2025

8/10 Good

Lided

Liked: Cleanliness, property conditions & facilities, room comfort

Questionable room service

Room service is not daily. When the housekeeper arrived we were still in bed. I spoke to her and we agreed she would return by 11 am. It never happened. I had to collect our towels take them to the front and collect my own towels. Not what I want to do when I am not home.
Stayed 5 nights in Apr 2025

10/10 Excellent

Korre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed just for a few hours before catching an early flight. Room was great. Very clean and very spacious. It was like an apartment with a full kitchen and living area. My wife liked the wide bathtub. Bed was comfy. 5 minutes from airport. We’d definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Joey

Stayed 2 nights in Apr 2025

6/10 Okay

Crystal

Stayed 2 nights in Apr 2025

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Delilah

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Stayed 1 night in Jan 2025

8/10 Good

Joseph

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Nice

Even though the hotel was being renovated, it was an enjoyable stay. No breakfast was not a good thing, but I understand the dilemma.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Served its purpose

Had a minor surgery and needed somewhere close by to stay a couple of nights. The suite worked perfectly. We travel with our dog and it's nice to have the extra room. Had a nice little kitchen area. Only major issue was the TV. I had to ask the front desk how to get it on and apparently you have to unplug it for 10 minutes and then plug it back in for it to work. So that definitely needs updated, as well as the TV size. They are also in the process of making some changes/upgrades so the reception area was bare and coffee stuck on a little white fold out table. Luckily the coffee in the room was better than most hotels we've stayed. So overall, we were pleased and would more than likely stay again (after the upgrades/renovations).
Stayed 2 nights in Mar 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jamie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They are remodeling, so you may have to stay again after that is complete. But the rooms were nice, the staff was super friendly, and it was convenient to the mall, airport, and food.
Stayed 1 night in Mar 2025

10/10 Excellent

Dorene

Travelled with family
Liked: Cleanliness, amenities
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Tamatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it the space and the kitchenette was nice
Stayed 1 night in Feb 2025

4/10 Poor

Geraldine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blah

Shower and faucet worked at the same time. Couldn’t shut the shower off. Didn’t provide house keeping when asked for it.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaliyl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service
Very nice hotel and safe. Nice and clean.
Stayed 2 nights in Feb 2025

8/10 Good

Geraldine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just great
Stayed 1 night in Jan 2025