Hampton Inn Rochester Penfield

2.5 star property

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Photo gallery for Hampton Inn Rochester Penfield

Lobby
Indoor pool
Terrace/patio
Reception
Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
950 Panorama Trail South, Rochester, NY, 14526
  • Place, Penfield Arts Center
    ‪8 min drive‬
  • Place, University of Rochester
    ‪27 min drive‬
  • Place, Rochester Institute of Technology
    ‪34 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪28 min drive‬

Room options

1 King W/Fridge Ns

  • Sleeps 2
  • Free Wi-Fi

1 KING HEARING ACCESSIBLE W/SOFABED NOSMOK

  • Sleeps 3
  • Free Wi-Fi

1 King Micro/fridg Balcony Studio Suite Ns

  • Sleeps 4
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio, 1 King Bed, Accessible, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hampton Inn Rochester Penfield

This hotel features an indoor pool, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hampton Inn Rochester Penfield offers 81 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 44-inch Smart televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Rochester Penfield. During your stay, you'll be close to St. John Fisher College. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Strong and 12 minutes from University of Rochester
  • Cats and dogs welcome for a fee
Hampton Inn Rochester Penfield offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Hampton Inn Rochester Penfield also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Rochester hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 44-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Rochester Penfield Hotel
Hampton Inn Hilton Penfield Hotel
Hampton Inn Hilton Rochester Penfield
Hampton Inn Hilton Penfield
Hampton Inn Rochester Penfield Hotel
Hampton Inn Rochester Penfield Rochester
Hampton Inn by Hilton Rochester Penfield
Hampton Inn Rochester Penfield Hotel Rochester

Hampton Inn Rochester Penfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1009 reviews
Rating 8 - Good. 206 out of 1009 reviews
Rating 6 - Okay. 56 out of 1009 reviews
Rating 4 - Poor. 26 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Grace

Stayed 2 nights in Feb 2026

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service
Clean and well appointed room. Welcoming staff
Stayed 3 nights in Feb 2026

10/10 Excellent

Jatnna

Stayed 1 night in Feb 2026

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly housekeeping, and nice amenities (e.g., peloton). Room design is modern. Overall, great!
Stayed 1 night in Feb 2026

10/10 Excellent

Ethan

Stayed 1 night in Feb 2026

8/10 Good

Janette

Liked: Cleanliness, staff & service
Rooms were clean, staff was pleasant. Overall no issue
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Stayed 1 night in Feb 2026

10/10 Excellent

Amine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean. Good service
Stayed 1 night in Feb 2026

4/10 Poor

HAOKUN

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We recently stayed at Hampton Inn and were unfortunately disappointed with the condition of our room. The shower water pressure was extremely weak, which staff explained was due to the hotel being fully booked. However, the issue appeared to be related to a faulty shower head and a leaking faucet, suggesting a maintenance problem rather than occupancy. In addition, the refrigerator was very noisy throughout the night, which significantly affected our sleep. We reported these issues during our stay, but since the hotel was fully booked, we were told a room change was not possible. While the staff were polite, the overall experience did not meet the expected standard for this brand.
Stayed 2 nights in Feb 2026

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Despite the continuously delayed check in, the staff were very friendly and the room was very clean when we were finally able to be checked in.
Stayed 1 night in Feb 2026

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
The hotel and room were very clean, and the staff were helpful and friendly. For us, the location worked well, but there is nothing within walking distance unless you’re looking to buy a new car. The bed was uncomfortable, the shower water was not warm enough, and the breakfast was the typical low-quality fare offered by most chain hotels—though the selection here was smaller than we’ve seen elsewhere. It would be unlikely that we would stay here again.
Stayed 1 night in Feb 2026

8/10 Good

Ana Carolina

Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, cleanliness, breakfast and location! I would definitely like to come back!
Stayed 1 night in Feb 2026

2/10 Terrible

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at 5 pm and the room wasn’t ready. They said they were short staffed.
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, quiet, comfortable bed
Stayed 1 night in Feb 2026

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Check in and check out process were quick and seamless.The pool and hot tub and gym were very nice and breakfast was very nice.My only concern was the pics showed a walk in shower with 2 queen beds while actually it was tub with an faucett that moved on usage
Stayed 1 night in Feb 2026

10/10 Excellent

Rosamund, Richmond Hill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, comfy bed, free basic breakfast with long hours. Reasonable price and ChargePoint EV chargers on site.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jerry

Stayed 1 night in Feb 2026

10/10 Excellent

Jecenia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well-equipped. Our tournament was canceled, so we left the next day. It would have been nice to receive a small discount code to book again at a later date, but the front desk didn’t offer one. We are heading back to the same area next week and will be trying another hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

patricia, Schenectady

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very new and clean. The rooms are nice and a good size.
Stayed 1 night in Jan 2026

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
All was great. Especially enjoyed the breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Stayed 2 nights in Feb 2026

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Room was clean, but walls are thin because room as very noisy from people in hallway and above us. Also breakfast options were very depressing to look at, so we opted to pay for breakfast at a local diner instead.
Stayed 1 night in Feb 2026

10/10 Excellent

Penny

Stayed 3 nights in Jan 2026

10/10 Excellent

Symphony

Liked: Cleanliness, amenities, property conditions & facilities
Mikael at the front desk was excellent great customer service and very accommodating.
Stayed 1 night in Jan 2026