Inn on Broadway

3.5 star property
VIP Access

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Photo gallery for Inn on Broadway

Ballroom
Lobby sitting area
Luxury Room, 1 King Bed, Fireplace | Mini fridge
Luxury Room, 1 King Bed, Fireplace | Premium bedding, down duvets, individually decorated
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk

Explore the area

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26 Broadway, Rochester, NY, 14607
  • Place, Eastman School of Music
    ‪2 min walk‬
  • Place, Strong
    ‪5 min walk‬
  • Place, University of Rochester
    ‪5 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Traditional Room

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Inn on Broadway

Georgian hotel with free breakfast and free valet parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Inn on Broadway offers 25 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us that they can't get enough of the helpful staff at Inn on Broadway. During your stay, you're just a quick walk from Strong. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, luggage storage and wedding services
  • Steps from Eastman School of Music and 6 minutes on foot from Strong
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 3746 square feet (348 square metres) and includes conference space. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Inn on Broadway. Free self parking and valet parking are available.

This 3.5-star Rochester hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Tournedos Steakhouse – This fine-dining restaurant serves lunch and dinner. Reservations are required.
The Lounge – This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lounge
  • Tournedos Steakhouse

Things to do

  • Library

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,746 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Broadway Inn
Inn On Broadway Hotel Rochester
Inn Broadway
Inn Broadway Rochester
Broadway Rochester
Inn on Broadway Hotel
Inn on Broadway Rochester
Inn on Broadway Hotel Rochester

Inn on Broadway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 498 out of 784 reviews
Rating 8 - Good. 194 out of 784 reviews
Rating 6 - Okay. 59 out of 784 reviews
Rating 4 - Poor. 19 out of 784 reviews
Rating 2 - Terrible. 14 out of 784 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pros- This property is great for maybe a wedding banquet and or party great antique ballroom setup and friendly staff. Cons- Overall, Not a very inviting area, nothing really close by it. Front could use a little freshening up to attract new clientele. Room- I had a luxury room with a jet tub. Overall the room was very nice. However, the TV remote did not work for shutting it off and turning it on. The previous people who was in the room must have unplugged it from the back because we couldn't figure out how to turn it on for a while. The air conditioner did not go below 74°. Unfortunately, when it's 98° outside and you're sleeping during the night you wanted a little bit chillier. Upon check out address these concerns with the staff. The afternoon staff was definitely more friendlier in a tentative to our needs. The morning staff member, just said well the TV remote worked for changing the channel and volume? I said yes but you couldn't turn it off with it. I then said the AC didn't go below 74°. He said okay. That was the end of our conversation. Breakfast- Upon check-in they said there is a small Continental breakfast in the morning. Just an FYI, literally bagels and cereal. Not the end of the world for us but maybe for kids who have allergies and or are picky eaters.
Stayed 1 night in Jul 2025

10/10 Excellent

Igor

Travelled with partner
Pretty good place. Breakfast is silly.
Stayed 2 nights in Jul 2025

4/10 Poor

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Misrepresentation of condition of property. Looks great in pictures but it’s very old and outdated—in a creepy way. The staff is very nice/tries hard but I can’t recommend this property. Location feels unsafe, rooms very dated, terrible breakfast, multiple cars got broken into overnight, shower was stopped up and didn’t drain. Very disappointing experience.
Stayed 1 night in Jul 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fun old hotel, friendly staff. Room was spacious, yet a bit dated and the room wasn't completely clean (the TV and the TV stand hadn't been dusted for some time). The sliding bathroom door was crooked and couldn't close all the way. However, best shower ever! Great independent coffee shop in walking distance.
Stayed 2 nights in Jul 2025

6/10 Okay

Mason

Liked: Cleanliness
Everything was clean and the bed was comfortable enough. But things are quite outdated and I don’t mean decor. The historical building is pretty neat, but chipped paint and the musty elevator is a little off putting. To the new owner’s credit however, the light fixtures on my floor were replaced during my stay. So no doubt there will be more to come. My trip ended poorly when a vandal broke into 6 cars during my last night. My window was cracked but fortunately not completely broken as were others in the parking lot. Rochester is becoming increasingly more dangerous and I wish there had been some posted security - some parking lot floodlights at least. The Inn being the nicer hotel around, someone probably figured it’s guests would have valuable items.
Stayed 6 nights in Jul 2025

6/10 Okay

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, terrible area
Stayed 2 nights in Jul 2025

8/10 Good

Jaime alexis

Liked: Cleanliness, staff & service, property conditions & facilities
All was great breakfast was very week was expecting something incredible like the facility but it was free
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

This was my second visit and I love this hotel. Comfortable beds, very cool vibe and great staff. The fireworks were across the street.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Was there for a friend’s wedding (best man). When a last minute transportation problem developed, the desk clerk (Liz) drove me to the wedding. All the staff were personable and professional. The room was immaculate and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with charm and very convenient
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Nice location and very clean and charming
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

John

Liked: Cleanliness, room comfort

Decent stay, nothing too special.

We were in Rochester for just one night to see a concert. Picked the Inn as it was close to the arena. From the outside the Inn looks very nice. The historic look of the building is very appealing. Staff were friendly and checked us in quick. We had a Comfort room, which was fairly big. The room was clean and comfortable, and had a nice view. The room could use some updating, as there was some wallpaper peeling, but that was the only issue. We were told to check out the speakeasy in the basement... we did, only to find out that last call was at about 11pm, which was too bad. Although there were lots of people still in the bar, we were basically just told to leave... which kinda sucked lol. Anyways, checkout was easy. Good stay, nothing too special though.
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

JOHN, AUBURN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel for the price. It is old . But charming old not failing old. Very pleasant and elegant. Easy self parking , and right downtown for Easy walking to festical events. We were not offered any VIP benefits, but neglected to ask either. We will stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher T

Liked: Cleanliness, amenities, property conditions & facilities
I chose the hotel because of its proximity to what all I needed to do while in Rochester. I left appreciating its uniqueness and classic decor. Cons: I like to workout when I’m traveling so building a fitness room would be nice. Breakfast could benefit from more options as well.
Stayed 1 night in Jun 2025

4/10 Poor

Donna

Stayed 2 nights in Jun 2025

8/10 Good

Mari

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely old fashion kind of place to stay. They just changed the management so that it was in the process of renovation. We wished that there was a small refrigerator and coffee&tea self service set up in the room. They had a nice bath tub to relax and enjoy.
Stayed 1 night in Jun 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and accommodating, the building and my room were beautiful, very convenient location, 10/10 would stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Lenica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and seamless and the front desk associate was very friendly and accommodating. However, the TV remote was not working and the hotel did not know how to fix the issue and they did not have any replacements/back-up ones. Also, there was a wet rag on top of the showerhead...not sure if a used one or if it was used for something else...either way, not cool. Nonetheless, the room itself was clean and spacious and generally comfortable for the 2-day stay.
Stayed 2 nights in Jun 2025

8/10 Good

Meilani, Philadelphia

Travelled with partner
Liked: Cleanliness
Loved the bathtub and fireplace in the room. Cute hotel. Would stay again next time in Rochester.
Stayed 4 nights in May 2025

8/10 Good

Paige

Liked: Cleanliness, property conditions & facilities
The hotel was pretty. Nice renovated old building. I enjoyed the decoration and furnishings throughout. The area
Stayed 1 night in May 2025

10/10 Excellent

Trayce, Surfside Beach

A lovely nostalgic experience. Clean and comfortable rooms. The exterior and interior take you back to a time of elegance long forgotten.
Stayed 2 nights in May 2025

10/10 Excellent

Naveen

Stayed 1 night in May 2025