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Inn on Broadway

3.5 star property
VIP Access

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Photo gallery for Inn on Broadway

Ballroom
Luxury Room, 1 King Bed, Fireplace | Premium bedding, down duvets, individually decorated
Lobby sitting area
Luxury Room, 1 King Bed, Fireplace | Mini fridge
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
26 Broadway, Rochester, NY, 14607
  • Eastman School of Music
    ‪2 min walk‬
  • Strong
    ‪5 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 1 King Bed, Fireplace

Luxury Room, 1 King Bed, Fireplace | Premium bedding, down duvets, individually decorated

Luxury Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, individually decorated

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, down duvets, individually decorated

Traditional Room

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Inn on Broadway

Georgian hotel with free breakfast and free valet parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Inn on Broadway offers 25 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us that they can't get enough of the helpful staff at Inn on Broadway. During your stay, you're just a quick walk from Strong. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, luggage storage and wedding services
  • Steps from Eastman School of Music and 6 minutes on foot from Strong
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 3746 square feet (348 square metres) and includes conference space. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Inn on Broadway. Free self parking and valet parking are available.

This 3.5-star Rochester hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Tournedos Steakhouse – This fine-dining restaurant serves lunch and dinner. Reservations are required.
The Lounge – This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lounge
  • Tournedos Steakhouse

Things to do

  • Library

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,746 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Broadway Inn
Inn On Broadway Hotel Rochester
Inn Broadway
Inn Broadway Rochester
Broadway Rochester
Inn on Broadway Hotel
Inn on Broadway Rochester
Inn on Broadway Hotel Rochester

Inn on Broadway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 452 out of 729 reviews
Rating 8 - Good. 188 out of 729 reviews
Rating 6 - Okay. 56 out of 729 reviews
Rating 4 - Poor. 19 out of 729 reviews
Rating 2 - Terrible. 14 out of 729 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trayce, Surfside Beach

A lovely nostalgic experience. Clean and comfortable rooms. The exterior and interior take you back to a time of elegance long forgotten.
Stayed 2 nights in May 2025

10/10 Excellent

Naveen

Stayed 1 night in May 2025

8/10 Good

taiyoung

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with lots of character, walking distance to many places downtown. Great stay!
Stayed 1 night in May 2025

10/10 Excellent

Traci, Aliso Viejo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Adrian, CWMBRAN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked a deluxe room because of the fridge and kitchenette featured on the specifications. When we got to our room these weren't present. Reception apologised but were unable to put us in a room with these features Plus continental breakfast entailed cold coffee,bagels and hard cakes.
Stayed 2 nights in May 2025

4/10 Poor

Eric, Buenos Aires

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At check in I was insistent that the following morning at 4:30 AM, the desk would be able to check me out, as I had a train to catch at 5:15 AM. The desk attendant said she would give a note to the person that would be on duty at that early hour. The desk was not attended then, I took an incoming call from the taxi driver, and told him I would be out in a minute or two. Then I entered the office, wrote a note stating no one was present to check out room 405, and left the room key by the note. Then an employee arrived, and shouted " What are you doing in there?" I responded "No one was present to check me out, so I went in to drop the key off". Then I heard "Get out! You're not coming back". I must give the staffer credit, he did not assault me. Although I would have preferred the desk to have been attended at the time I required, and a more gracious way to open the encounter would have been "Good morning, how can I help you?", I did board the train, so that is what mattered. There is scant evidence that this joint screens and trains staff for acceptable work in the hospitality business.
Stayed 1 night in May 2025

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every time I stay here there is a plumbing problem. The place has gone under renovations over the last couple of years so to me that is unacceptable. Each room is equipped differently, even in the same price range, which seems strange to me. I have often experienced running toilets, broken coffee makers and hair dryers. The restaurant used to be outstanding for many years. Now it is slightly about mediocre and still way over priced. I have been staying at the Inn off and on for the past 15 years. I just don’t enjoy it anymore.
Stayed 2 nights in May 2025

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sayan

Stayed 1 night in May 2025

10/10 Excellent

Dan

Stayed 3 nights in Apr 2025

4/10 Poor

Kevin S

Disliked: Staff & service, room comfort
The elevator was out of commission when we arrived at 2AM.
Stayed 1 night in Apr 2025

8/10 Good

TAMECA

Stayed 2 nights in Feb 2025

10/10 Excellent

chris

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

shaqueena

Business traveller
Disliked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

My MIL got the Deluxe room and I was jealous ! There are shower heads from head to waist! Wonderful. Rooms were clean, easy to get in and out of parking. Bed was a little hard but it was fine. The only complaint would be no refrigerator in room and no little place to get snacks. Downtown near lots of things to do. But we got it at a great price and I would for sure stay there again!
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Stayed 1 night in Apr 2025

10/10 Excellent

Yumao

Stayed 2 nights in Apr 2025

10/10 Excellent

serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Zhaohui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family has stayed at Inn on Broadway a number of times over the years and love the unique old-time style of this place. But this time we were a little disappointed by two things: (1) the heater in Room 302 was so loud that we could hardly sleep at night, although the front-desk staff was very nice and moved us to a better room for the next night; (2) there was no longer continental breakfast served in the dining room, which we used to enjoy very much.
Stayed 2 nights in Apr 2025

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely inn but very noisy at night outside, at the street level and in the hallway. Restaurant very expensive for the quality and atmosphere.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Stayed 1 night in Apr 2025

10/10 Excellent

JEANETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025