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Red Roof Inn Rochester - Henrietta

2.0 star property

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Exterior
Laundry room
Electric vehicle-charging station

Reviews

5.6 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Room-Non-Smoking

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Room With Two Double Beds Non-Smoking

Free toiletries, towels, soap, shampoo

Superior Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Ada Accessible Superior King Smoke Free

Free toiletries, towels, soap, shampoo

Ada Accessible Superior King Smoke Free

  • Sleeps 2

View all photos for Superior King Room With Roll-in Shower-Accessible/Non-Smoking

Free toiletries, towels, soap, shampoo

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

Larger Deluxe King Smoke Free

  • Sleeps 2

Standard King Room

  • Sleeps 2

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About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
This smoke-free hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a front desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Rochester - Henrietta. During your stay, you'll be close to Veterans Memorial Park. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Veterans Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
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Red Roof Inn Rochester Hotel
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Rochester Red Roof Inn
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Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
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Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 206 out of 1001 reviews
Rating 8 - Good. 122 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 190 out of 1001 reviews
Rating 2 - Terrible. 322 out of 1001 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Lynn

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Elena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The lady at front desk had an attitude, very rude
Stayed 1 night in Aug 2025

4/10 Poor

JOSEPH

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the price was budget. Holes in the walls, door security latch of first room broken. First night a lot of flies and big spider in room. Water came through ceiling from 2nd floor. Manager provided a second room in a different area of the motel, which was cleaner.
Stayed 4 nights in Aug 2025

6/10 Okay

Charlene

Travelled with group
Liked: Property conditions & facilities, room comfort

Goose Bumps

Went with my bestie for a concert,show up to the hotel and want to get ready, NO HOT WATER! At 3pm! I took a freezing cold shower! The room had flys so we spent the first hour hunting and killing flys, there were blood stains on the comforter... but overall i still enjoyed my trip to rochester and would stay again
Stayed 1 night in Aug 2025

4/10 Poor

Kenneth

Stayed 1 night in Aug 2025

4/10 Poor

Saramona

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

joseph

Liked: Staff & service, property conditions & facilities
This place is always easy to check in and good service
Stayed 1 night in Aug 2025

2/10 Terrible

Gregg

Business traveller
Disliked: Cleanliness, property conditions & facilities
Smelled so bad I couldn’t even stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Kathy

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Homeless hotel.

First gave me a room that was filthy and smelled like crap. Second room had no working tv, third the tv turned on but was told to leave it on my whole stay or it would not come back on. Stayed at the fourth. Whole place is gilded with homeless people paid for by welfare. Only people that would stay there. Red Roof is becoming trash. Apparently corporation doesn’t care.
Stayed 1 night in Aug 2025

2/10 Terrible

Alesya

Disliked: Cleanliness
Filthy and dirty rooms and beds. Very disappointed.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, but continental breakfast would be nice.
Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is hot water for a shower, and the door is not safe. The room phone is connected.
Stayed 2 nights in Aug 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay

Do not stay here! I have never been to an actual crack hotel, but this is as close as I could imagine. The first room had sewer flies in the bathroom, when I went back to the front desk, they gave me another room that was not made yet but looks just about as bad. The third room had stains all over the walls that had not been wiped or cleaned. We spent about an hour trying to convince ourselves that it would be OK for one night before we found another hotel and left.
Disgusting bathroom not cleaned in months
A no smoking on the property sign in the lobby, but ashtrays everywhere in the room smelled like smoke
Trash just sitting in the hall ways
Stayed 1 night in Aug 2025

2/10 Terrible

Mike

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

John

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service
Run down comparitively speaking but consistent with price. Good location.
Stayed 1 night in Aug 2025

6/10 Okay

Belinda

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephen

Business traveller
Disliked: Amenities
Served its purpose. But, not the best accommodations.
Stayed 1 night in Aug 2025

4/10 Poor

Feng

Travelled with family
Liked: Staff & service
Sleeping sheets are quilt dirty, the bed is old and makes noises when you sleep on it, and the bath towel is rough and can be seen from many washes.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawndell

Liked: Cleanliness
Disliked: Staff & service
Stayed 8 nights in Jul 2025

6/10 Okay

Ricardo

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

JARVIS

Travelled with partner
Liked: Staff & service
I like that the cost was very reasonable!
Stayed 1 night in Aug 2025

10/10 Excellent

James

Solo traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive.
Stayed 1 night in Aug 2025

6/10 Okay

Fernando

Travelled with family
Nothing terrible, but nothing great. It's fine for a night and to save money.
Stayed 1 night in Aug 2025