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Red Roof Inn Rochester - Henrietta

2.0 star property

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Laundry room
Exterior
An electric vehicle charging station with two signs indicating it is for electric vehicles only.
A hotel room with a bed, bedside table, desk, chair, and a bathroom with a mirror and sink.

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪3 min drive‬
  • Place, Marketplace Mall
    ‪5 min drive‬
  • Place, Rochester Institute of Technology
    ‪5 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

A hotel room with a bed, a nightstand, a wall-mounted air conditioner, and a door leading to a bathroom.

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

A hotel room with a bed, a nightstand, a wall-mounted air conditioner, and a door leading to a bathroom.

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

A hotel room with a bed, a dresser, a window with curtains, and a headboard with a light fixture.

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds (Smoke Free)

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

A hotel room with a bed, a dresser, a window with curtains, and a headboard with a light fixture.

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Smoke Free)

A hotel room with a bed, bedside table, desk, chair, and a bathroom with a mirror and sink.

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Red Roof Inn Rochester - Henrietta

This smoke-free hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a front desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Rochester - Henrietta. During your stay, you'll be close to Veterans Memorial Park. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Veterans Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
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Red Roof Inn Rochester Hotel
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Rochester Red Roof Inn
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Henrietta Red Roof Inn
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Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 230 out of 1002 reviews
Rating 8 - Good. 132 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 167 out of 1002 reviews
Rating 2 - Terrible. 324 out of 1002 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Julieann

Liked: Staff & service
Yes property was good for pets ty for the pet convience
Stayed 1 night in Mar 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Good parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
My recent 1-night stay at the Red Roof Inn was exceptional. The staff went out of their way to ensure a warm welcome and were very responsive throughout my visit. My room was spotless, modern, and featured a incredibly comfortable mattress, ensuring a great night's sleep. The location is perfect, within walking distance to landmarks and top restaurants. Highly recommend for both business and leisure travelers!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly. Staff courteous.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Ajit

Disliked: Amenities
No soap in the hotel.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet paper, one single pillow, and the room smelled like the toilet was stuffed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness
Very good place to stay
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Chelsie

Disliked: Cleanliness, amenities, property conditions & facilities
Extremely noisy and the room was very dirty
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

JOSE R

Liked: Cleanliness, property conditions & facilities
Very professional and very knowledgeable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JOSE R

Liked: Cleanliness, amenities, property conditions & facilities
Very professional and very knowledgeable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

joseph

Liked: Staff & service, property conditions & facilities
This place is always easy to check in and good service
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Rebecca

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were unclean, 1/2 lights didn’t work, mirror missing and the smoke smell was intense and permeated my personal items
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Cherie

Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. Had to ask for clean bedding it was gross! There was no soap at all. Smelled like beer and cigarettes! I’ve stayed at many Red Roof Hotels and this was by far the worst. There was blood or poop smeared on the bathroom wall! Absolutely disgusting!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donnell

Very nice!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Patricia E

Liked: Staff & service
Disliked: Amenities
The bathtub was dirty. Snow was piled in parking lot in front of doors
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Dominique

Requesting a refund didn’t stay
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Shanna

Disliked: Cleanliness, amenities, property conditions & facilities
I haven't stayed in a Red Roof in a very long time and probably never will again if I can help it. The area was sketch and the room smelled of dog. Thankfully we were in and out. I will say the shower was hot and had good pressure so there's a positive.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as good as a 200 dollar a noght hotel, but very good for the price
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Belinda

Liked: Staff & service
They were ok
Stayed 1 night in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, but continental breakfast would be nice.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsom Stay

It was a verry good stay, we all got along and all my need was taking care of. I really enjoy the place.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was animal urine on the air conditioning unit and when addressed with the staff, I was dismissed and provided excuses. Overall condition of room was terrible with a lack of any attention to detail.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Izabella

Liked: Cleanliness, amenities, property conditions & facilities
The experience was better than most of mine with Red Roof Inn, all and all pretty decent place to stay
Stayed 1 night in Apr 2025

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