Red Roof Inn Rochester - Henrietta

2.0 star property

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Electric vehicle-charging station
Free toiletries, towels, soap, shampoo
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Free toiletries, towels, soap, shampoo

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪3 min drive‬
  • Place, Marketplace Mall
    ‪5 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Superior King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Red Roof Inn Rochester - Henrietta

This smoke-free hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a front desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Rochester - Henrietta. During your stay, you'll be close to Veterans Memorial Park. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Veterans Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta

Red Roof Inn Rochester

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Red Roof Inn Rochester Hotel

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Rochester Red Roof Inn

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Red Roof Inn Rochester - Henrietta Hotel

Red Roof Inn Rochester - Henrietta Henrietta

Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 222 out of 1006 reviews
Rating 8 - Good. 132 out of 1006 reviews
Rating 6 - Okay. 152 out of 1006 reviews
Rating 4 - Poor. 177 out of 1006 reviews
Rating 2 - Terrible. 323 out of 1006 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Wael

Stayed 1 night in Feb 2026

8/10 Good

Eric belinda

Stayed 3 nights in Feb 2026

6/10 Okay

Patricia E

Travelled with family
Liked: Staff & service
Disliked: Amenities
The bathtub was dirty. Snow was piled in parking lot in front of doors
Stayed 2 nights in Feb 2026

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2026

8/10 Good

Kevin

Stayed 7 nights in Feb 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

8/10 Good

Eric belinda

Stayed 6 nights in Feb 2026

2/10 Terrible

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was filthy & had bed bugs we could not even stay with our child hotel manager didn’t have the decency to give us a call back about our refund or even apologize us about the the tremendous inconvenience they have caused would not recommend this hotel to an animal. However Ms. Shonda was very sweet and compassionate she was the only good thing about the hotel unfortunately she couldn’t do much to help us but her kindness made up for our long drive out of town. Even though we had to leave & pay more money to stay at another hotel we are thankful that there was someone at the hotel who cared. The hotel owner & management team should be ashamed of their self for allowing place to become such a dump. They will not ever have to worry about getting business from us ever. Will also be reaching out to the health department.
 Bed Bug Silent Killer Just nasty
Stayed 1 night in Feb 2026

4/10 Poor

Shanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I haven't stayed in a Red Roof in a very long time and probably never will again if I can help it. The area was sketch and the room smelled of dog. Thankfully we were in and out. I will say the shower was hot and had good pressure so there's a positive.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My recent 1-night stay at the Red Roof Inn was exceptional. The staff went out of their way to ensure a warm welcome and were very responsive throughout my visit. My room was spotless, modern, and featured a incredibly comfortable mattress, ensuring a great night's sleep. The location is perfect, within walking distance to landmarks and top restaurants. Highly recommend for both business and leisure travelers!
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good parking
Stayed 1 night in Dec 2025

10/10 Excellent

nicolas

Stayed 4 nights in Jan 2026

8/10 Good

Belinda

Stayed 5 nights in Jan 2026

8/10 Good

Eric Belinda

Stayed 1 night in Jan 2026

10/10 Excellent

JOSE R

Liked: Cleanliness, property conditions & facilities
Very professional and very knowledgeable
Stayed 1 night in Jan 2026

2/10 Terrible

Adam

Stayed 1 night in Jan 2026

10/10 Excellent

JOSE R

Liked: Cleanliness, amenities, property conditions & facilities
Very professional and very knowledgeable
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly. Staff courteous.
Stayed 2 nights in Dec 2025

2/10 Terrible

ALISHA

STAFF SIDNT HONOR THE ROYAL FAMILY COMING IN TO POSITION OF AUTHORITY
Stayed 3 nights in Jan 2026

10/10 Excellent

sloane

Stayed 1 night in Jan 2026

6/10 Okay

Belinda

Stayed 1 night in Jan 2026

2/10 Terrible

Tanya

Disliked: Cleanliness, amenities, property conditions & facilities
The place is very run down. There was some sort of yellow substance and smear of brown stuff on the bed spread. The room smelled like people smoke in it. They kept my incidental deposit but I havent been able to find out why. I have pictures of the room and the outside of the building as well. It's pretty bad.
Broken and very dirty lightbulb left in lamp
Linens or clothing on ground, smoke tower dump over
Dirty tub and very nasty stuff in the drain
Yellow substance on bed spread
Stayed 1 night in Jan 2026

4/10 Poor

nicholas

Stayed 10 nights in Dec 2025