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Red Roof Inn Rochester - Henrietta

2.0 star property

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Electric vehicle-charging station
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Laundry room
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Room-Non-Smoking

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Room With Two Double Beds Non-Smoking

Free toiletries, towels, soap, shampoo

Superior Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Ada Accessible Superior King Smoke Free

Free toiletries, towels, soap, shampoo

Ada Accessible Superior King Smoke Free

  • Sleeps 2

View all photos for Superior King Room With Roll-in Shower-Accessible/Non-Smoking

Free toiletries, towels, soap, shampoo

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

Larger Deluxe King Smoke Free

  • Sleeps 2

Standard King Room

  • Sleeps 2

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About this property

Red Roof Inn Rochester - Henrietta

This smoke-free hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a front desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Rochester - Henrietta. During your stay, you'll be close to Veterans Memorial Park. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Veterans Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
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Red Roof Inn Rochester Hotel
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Rochester Red Roof Inn
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Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 216 out of 1001 reviews
Rating 8 - Good. 127 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 181 out of 1001 reviews
Rating 2 - Terrible. 319 out of 1001 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Belinda

Business traveller
Liked: Staff & service
O
Stayed 2 nights in Nov 2025

8/10 Good

Belinda

Liked: Staff & service
They were ok
Stayed 1 night in Nov 2025

4/10 Poor

Clif

Had trouble with the remote and had to have the manager come twice, his solution after using his master remote to get to the live tv channels was “only use the volume and channel buttons”. So I had to leave it on for 4 days so I didn’t have to call him back in there.
Stayed 4 nights in Nov 2025

6/10 Okay

Mohammad

Stayed 1 night in Nov 2025

4/10 Poor

Andre

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms smelled. There were bugs for no reason in the rooms and outside the rooms.
Stayed 4 nights in Oct 2025

2/10 Terrible

Bradford

Disliked: Cleanliness, property conditions & facilities
Avoid at all cost.
Stayed 2 nights in Nov 2025

6/10 Okay

Brandi

Stayed 1 night in Nov 2025

10/10 Excellent

Kemp

Stayed 2 nights in Nov 2025

6/10 Okay

Theodore

Stayed 1 night in Nov 2025

2/10 Terrible

Sarah

Business traveller
Disliked: Staff & service, amenities
Stayed 7 nights in Nov 2025

8/10 Good

Richard

Stayed 5 nights in Nov 2025

8/10 Good

Richard

Stayed 5 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Parking lot lit up like a prison!
Stayed 1 night in Nov 2025

10/10 Excellent

nicolas

Stayed 1 night in Nov 2025

4/10 Poor

ROBERT A

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff was very nice but the rooms were very run down. Bathroom door didn't close. Paint scrapped off the wall and door. And loud. Poor sound insulation and on a busy street.
Stayed 1 night in Nov 2025

4/10 Poor

Elvis

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty sheets
Stayed 2 nights in Nov 2025

10/10 Excellent

nicolas

Stayed 2 nights in Nov 2025

4/10 Poor

Sarah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

2/10 Terrible

Walter

Disliked: Cleanliness, property conditions & facilities
There were roaches in the room, it smell like cigarretes and was dirty.
Stayed 4 nights in Oct 2025

2/10 Terrible

Julie-Anne, Hamburg

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible horrible disgusting
Stayed 1 night in Jul 2025

4/10 Poor

Sarah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2025

6/10 Okay

Sarah

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

4/10 Poor

Korey

Stayed 1 night in Oct 2025

6/10 Okay

nicolas

Stayed 1 night in Nov 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There was some kind of stains on the sheets and the outside of the hotel look trashy
Stayed 1 night in Nov 2025

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