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Woodcliff Hotel and Spa

4.0 star property

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Photo gallery for Woodcliff Hotel and Spa

Couples treatment room(s), steam room, body treatments
Indoor pool, seasonal outdoor pool, pool loungers
Golf
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Couples treatment room(s), steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool

Explore the area

View in a map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Powder Mills Park
    ‪2 min drive‬
  • Place, Eastview Mall
    ‪2 min drive‬
  • Place, University of Rochester
    ‪21 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(32 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.6 out of 10
Excellent
(10 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Woodcliff Hotel and Spa

Hotel in Fairport with full-service spa and golf course
A full-service spa, a golf course and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with minibars and a safe. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Woodcliff Hotel and Spa's great location. During your stay, you'll be within walking distance of Powder Mills Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with body wraps, body treatments or manicures and pedicures at The Spa at Woodcliff
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a golf course, a gym and a steam room
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Powder Mills Park and a few minutes from Eastview Mall
  • Pets welcome for a fee
Woodcliff Hotel and Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 6039 square feet (561 square metres) and includes conference space. A seasonal outdoor pool, a health club, and a hot tub are also featured at the business-friendly Woodcliff Hotel and Spa. Self parking is free.

This Fairport hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Horizons Restaurant – This restaurant serves breakfast, brunch, dinner and light fare. Reservations are required.
The Craftsman Cafe – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 6.95 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant
  • The Craftsman Cafe

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 24 2025 to December 31 2025 (dates subject to change):
  • Hot tub
The following facilities are closed seasonally each year. They will be closed from 15 October to 31 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nayeli

Stayed 1 night in Aug 2025

8/10 Good

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely space. Very comfy
Stayed 2 nights in Aug 2025

4/10 Poor

Kelly

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Marty

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. A place to get away without leaving the town. Food was phenomenal 😋 and will go back again for that.
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Attended a wedding and having a bridal prep room and tent facilities was convenient. Good service at the bar. Excellent food.
Stayed 4 nights in Aug 2025

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely expensive for the quality of the property. Rooms have been updated. We had to put our coffee maker on the ground to use it. Not worth the hassle because the coffee was horrible. The air conditioner sounded like an d car ready to die. The bathtub had a dirty ring because the water didn’t drain well. We went downstairs to get some of the complimentary Starbucks coffee but there wasn’t any to be found. They were out of it. There were holes in the wall down the hallway. Not much more to be said except don’t stay here. Not worth the price
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding trip.

We enjoyed our stay. Will stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Stayed 1 night in Aug 2025

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Molly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful and bed was very comfortable. The staff was friendly and helpful. Our only complaint was the bathroom didn’t match online photos and was dirty and completely different shower and sink it made it difficult to get ready in there for our night out.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and enjoyable place.
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Business traveller
Disliked: Cleanliness, staff & service

Average “Spa” hotel. Overstated promotion.

Food in the restaurant is good. Mattresses in our room 633 were very comfortable. However, the boxsprings were dirty, had noisy, broken springs and torn up fabric.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
The stay was comfortable and staff was friendly. The amenities I chose this hotel for was not working. I also was told upon check in that I would receive a text to be able to communicate any comments or concerns and I never received that text.
Stayed 1 night in Aug 2025

10/10 Excellent

Lloyd

Travelled with family
Liked: Amenities
This is a wonderful place to visit,people super friendly and polite! The atmosphere is superb
Stayed 1 night in Jul 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 2 nights in Jul 2025

6/10 Okay

Melanie

Travelled with group
Disliked: Property conditions & facilities

Meh.

Staff overwhelmed by 2 weddings on site. Lots of people complaining…felt badly for staff. Property is tired..uneven patio stones in driveway, holes in walls, dents in furniture. Don’t be fooled by the photos!
Stayed 1 night in Aug 2025

6/10 Okay

Jayne Kovich

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Jul 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Jul 2025