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Woodcliff Hotel and Spa

4.0 star property

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Photo gallery for Woodcliff Hotel and Spa

Couples treatment room(s), steam room, body treatments
View from room
Premium bedding, pillow-top beds, minibar, in-room safe
Couples treatment room(s), steam room, body treatments
Breakfast, dinner and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Powder Mills Park
    ‪29 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Roll In Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Hearing Accessible)

7.8 out of 10
Good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Mountain View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Loft

Deluxe Loft | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Loft

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Loft

Premium Loft | Premium bedding, pillow-top beds, minibar, in-room safe

Premium Loft

  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite

Executive Studio Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite

Executive Studio Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(53 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Woodcliff Hotel and Spa

A full-service spa, a golf course and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 222 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Fairport hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Woodcliff Hotel and Spa's great location. During your stay, you'll be close to Powder Mills Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, hot stone massages or body wraps at The Spa at Woodcliff
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a golf course, a gym and a steam room
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute drive from Powder Mills Park and a few minutes from Eastview Mall
  • Pets welcome for a fee
Woodcliff Hotel and Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 14000 square feet (1301 square metres) and includes a conference centre. A seasonal outdoor pool, a health club, and a hot tub are also featured at the business-friendly Woodcliff Hotel and Spa. Self parking is free.

This 4-star Fairport hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Horizons Restaurant – This restaurant serves breakfast, brunch, dinner and light fare. Reservations are required.
The Craftsman Cafe – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant
  • The Craftsman Cafe

Things to do

  • 9-hole golf course
  • Foosball table
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room
  • Table tennis

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (14,000 square foot of space)

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.20 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 21 per person
  • Pet fee: USD 50 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 172 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! All was in order at the property and it was great to see some upgrades being done. Our son will be attending St. John Fisher University next year and we are looking forward to our next stays after his football games!!
Stayed 1 night in Feb 2026

2/10 Terrible

Dominique

Disliked: Cleanliness, property conditions & facilities
Terrible
Stayed 1 night in Feb 2026

8/10 Good

Melissa

Stayed 1 night in Feb 2026

4/10 Poor

Richard

Travelled with partner
Disliked: Amenities
Room was not ready at 4PM Wrong key and room was given to me The ice machine was out of orde The elevator was out of service Loud argument's be tween staff and quest in hallway at one in the morning Heater in room sounded like a 747 Never Again
Stayed 1 night in Feb 2026

10/10 Excellent

Teo

Stayed 1 night in Feb 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Our stay was great. It was quiet and comfortable. The Spa was also nice.
Stayed 2 nights in Feb 2026

8/10 Good

DANIEL P

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms need a refresh. Typical hotel with a high cost. Location is good with a nice view. The room had a very cold draft from the windows and from under the AC unit. That meant turning the heat way up and the floor remained extremely cold. Not worth the cost. The restaurant is fantastic and that is well worth going to.
Stayed 1 night in Feb 2026

6/10 Okay

Lori

Liked: Cleanliness, staff & service, amenities
The room was nice but the sink and tub were either stained or dirty. I paid $172 for one night and they told me that in the morning, I could only have free coffee. The room had a Keurig machine with four pods and it would’ve been nice if they had a hot chocolate one because I don’t drink coffee. I would have to pay for Continental style things like bagels and such and I would have to pay $21 for the breakfast buffet. It would’ve been nice to have at least some bagels or muffins in the morning included.
Stayed 1 night in Feb 2026

8/10 Good

William

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Stayed 2 nights in Feb 2026

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities
Room was gorgeous, spa was relaxing, and dinner was amazing!
Stayed 1 night in Feb 2026

8/10 Good

mazaia

Liked: Cleanliness, staff & service
yes i loved it i cant wait to come back
Stayed 2 nights in Feb 2026

8/10 Good

Mike

Stayed 2 nights in Feb 2026

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities
The room was spotless and very quiet
Stayed 1 night in Feb 2026

8/10 Good

Cordell

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and stay, very beautiful inside and out and upscale vintage views
Stayed 1 night in Feb 2026

10/10 Excellent

Terrence

Stayed 2 nights in Feb 2026

2/10 Terrible

David, Aumsville

Disliked: Cleanliness, amenities, property conditions & facilities
Arrived to find the hot tub and pool were out of commission, booked a 2 queen bed room and were given a 1 queen bad room. Staff was not helpful and refused to give a refund. This place has gone downhill since our last stay a year and a half ago. Would give 0 stars if it was an option.
Stayed 3 nights in Jan 2026

8/10 Good

Elizabeth

Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Everyone from the front desk all the way down to the cleaning services was amazing. I enjoyed the bar. The bartender was very personable and had an amazing personality and massage was done by Anna. She did an excellent job. Best massage in my life. And everyone seen genuinely happy to work there. Tessa did a great job showing me around. And I’m really upset that I’m forgetting a few names, but the stats was fantastic.
Stayed 1 night in Feb 2026

6/10 Okay

James

Stayed 1 night in Feb 2026

8/10 Good

Renea

Liked: Cleanliness, staff & service, amenities
room was clean and large
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, courteous, and quiet. Everything you need in one place.
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous. Hotel and room were clean. The room had a few minor issues but even so we plan to stay here again.
Stayed 1 night in Feb 2026

2/10 Terrible

cavayee

Stayed 1 night in Jan 2026

6/10 Okay

David

Stayed 1 night in Jan 2026

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