Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG

Restaurant
Exterior
Fitness facility
Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5000 Hayes Pl W, Wilson, NC, 27896
  • Place, Sims Town Hall
    ‪4 min drive‬
  • Place, Heritage Crossing
    ‪5 min drive‬
  • Place, Wilson Medical Center
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Roll-in Shower, Non Smoking (Hearing Accessible, Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG

Along with a restaurant, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site.
Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG offers 73 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG, you'll be close to Heritage Crossing. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 4-minute drive from Sims Town Hall and a few minutes from Town of Sims Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG. Self parking is free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 9:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Wilson Hayes Place
Holiday Inn Express Wilson Hayes Place
Holiday Inn Hayes Place
Holiday Inn Hotel Hayes Place
Holiday Inn Express Hotel Hayes Place
Holiday Inn Express Hayes Place
Holiday Inn Express Hotel Suites Wilson Hayes Place
Holiday Inn Express Hotel Suites Wilson Hayes Place by IHG
Holiday Inn Express Hotel Suites Wilson Hayes Place an IHG Hotel

Holiday Inn Express Hotel & Suites Wilson - Hayes Place by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 408 out of 849 reviews
Rating 8 - Good. 241 out of 849 reviews
Rating 6 - Okay. 100 out of 849 reviews
Rating 4 - Poor. 59 out of 849 reviews
Rating 2 - Terrible. 41 out of 849 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast but best part was friendliness of the staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, breakfast was good, bathroom was clean but quite cramped, staff was friendly and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gordon

Very friendly and helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, decent breakfast, gym fine
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

christopher

Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated, everything clean, good breakfast, nice help
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiffany at the front desk was awesome.She met all I needs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , safe, great breakfast and parking
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was clean, staff very pleasant. Will stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aileen

Liked: Staff & service, amenities, property conditions & facilities
Hotel is very new and very clean. The bed is great and breakfast is better than other hotels. My only complaint is the surroundings which I felt is a bit unsafe but if staying in, it’s great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Margo

Liked: Cleanliness, staff & service
Staff was very courteous. Room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very nice, but the location is GREAT!!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room very clean excellent location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities
nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Amenities, property conditions & facilities
Staff was knowledgeable, helpful and efficient.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Barry

Liked: Staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
The room was in good shape. What really stood out was our check in concierge Oliver provided us amazing and unexpected service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was comfortable. The shower was refreshing. The breakfast was very good. This is an excellent motel and the price is reasonable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the coffee and the breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

alan

Clean room. Our check in person, Oliver went the extra mile in checking us in, helping with our luggage, as well as explaining their amenities. We were very pleased and impressed with his hospitality.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom in standard rooms is so small you have to squeeze next to toilet to close door.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

shahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place great price
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Staff was amazing
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We were only there for one quick night - in late, out early - but was clean, breakfast was good, nice variety.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, breakfast was a nice selection, staff were very friendly and accommodating, also convenient location to stores and restaurants
Stayed 1 night in Aug 2025