"Upon entering the lobby you you are struck with grandeur decoration. The deluxe room that we were given on the other hand was quite regal in décor but ... " More
28 Feb 2020 by GM THE WESTIN EXCELSIOR ROME
Dear Guest Thank you for your review Our historic hotel is 114 years old and we are planning a full renovation We look forward to welcome you again Marc Lannoy Complex General Manager
6 Jan 2020 by GM THE WESTIN EXCELSIOR ROME
Cher Client Je vous remercie pour vos commentaires et vous prie de m’excuser pour ne pas avoir satisfait à vos exigences. J’ai partagé vos remarques avec tous mes collègues afin que nous améliorons la qualité du service Meilleures salutations Marc Lannoy Directeur General
11 Apr 2019 by GM The Westin Excelsior Rome
Dear Guest Thank you for having stayed for us and for rating a 4/5. Next time we aim to get a 5/5 Sincerely Marc Lannoy
27 Sep 2016 by GM, the Westin Excelsior Rome
Dear Guest Thank you for your review and happy to read you liked the safe location and the service as well as the rooms. Looking forward to welcome you again Marc L - General Manager
The Westin Excelsior, Rome offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 18158 square feet (1687 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury The Westin Excelsior, Rome. Parking is available for a fee. This 5-star Rome hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Westin Excelsior, Rome offers 316 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can enjoy continental breakfast for a fee.
Restaurant Doney – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
ORVM bar – This café serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Kami Wellness has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
